Coordinator, Programs & Communications – Operational Excellence
- Montreal, QC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- 3 to 5 years of relevant experience, including 1 to 3 years coordinating communications projects.
- Posting language
- English
- Posted
Original job description
BPA is more than an engineering firm - it’s a passionate team shaping the buildings and infrastructure of tomorrow. With offices across Canada, our expertise in sustainable design and technical innovation drives impactful projects from coast to coast. Joining BPA means putting your talent to work on meaningful projects, collaborating with recognized experts, and growing in a flexible, people-focused and forward-thinking environment.
Do you want to make a concrete contribution to rolling out initiatives that support the efficiency, consistency and reach of internal practices across the company?
As Operational Excellence Coordinator, you will play a key role in coordinating activities, planning communications and supporting teams in implementing structuring projects and programs. You will support the Operational Excellence entities and collaborate with corporate services and the leadership team to promote initiatives such as UniversiT and the mentorship program, as well as developing external partnerships to expand the reach of these programs. If you are known for your organizational skills, your ability to rally stakeholders and your interest in project management, we look forward to meeting you.
Your Day-to-Day Impact
Thank you for your interest in joining our team. Please note that only candidates selected for an interview will be contacted by the Talent team.
Do you want to make a concrete contribution to rolling out initiatives that support the efficiency, consistency and reach of internal practices across the company?
As Operational Excellence Coordinator, you will play a key role in coordinating activities, planning communications and supporting teams in implementing structuring projects and programs. You will support the Operational Excellence entities and collaborate with corporate services and the leadership team to promote initiatives such as UniversiT and the mentorship program, as well as developing external partnerships to expand the reach of these programs. If you are known for your organizational skills, your ability to rally stakeholders and your interest in project management, we look forward to meeting you.
Your Day-to-Day Impact
- Support the various Operational Excellence entities in planning, coordinating and rolling out their initiatives, ensuring a clear understanding of needs, priorities and expected outcomes.
- Contribute to developing, coordinating and publishing Operational Excellence communications to drive buy-in for the initiatives, processes and changes rolled out across the company.
- Maintain and manage the company’s overall activity schedule and anticipate interdependencies.
- Support and advise internal clients to advance the organizational mission and operational priorities.
- Contribute to developing documentation and processes related to operations, training and skills development, and keep them up to date.
- Act as the subject-matter expert for the learning management system (LMS): structure learning paths, optimize use of the platform and support users.
- Collaborate with the Talent team and the Communications-Marketing team to promote UniversiT and the mentorship program externally.
- Build external training partnerships to grow our centre of excellence in technical training.
- Bachelor’s degree in administration, communications or a related field.
- 3 to 5 years of relevant experience, including 1 to 3 years coordinating communications projects.
- Experience in project management or change management is an asset.
- Full proficiency in French and English, both spoken and written*.
- Advanced knowledge of the Office 365 suite (Teams, SharePoint, Excel), LMS platforms and Canva is an asset.
- Comfortable working with Copilot and AI agents.
- Strong analytical and synthesis skills; comfortable making recommendations and presenting them to leadership.
- Excellent oral and written communication skills, with the ability to explain complex topics simply.
- Ability to manage multiple projects at once with an organized, structured and rigorous approach; strong attention to order and quality.
- Stay current on trends and best practices in operational excellence, change management, training and digital tools.
- Influential leadership, collaborative mindset and sense of initiative.
- Autonomy, openness to new ideas and effective priority management.
- Proficiency in English is required to support our activities across Canada and our collaboration with our teams and external partners in other provinces.
- A culture built on collaboration, knowledge sharing, talent development, and the quality of our work.
- A 37.5-hour workweek with flexible scheduling and the possibility of finishing at noon on Fridays.
- A hybrid work policy that promotes balance between professional and personal life.
- Overtime hours that are recognized and compensated, either through time off in lieu or paid compensation.
- A competitive total compensation package, including a market-driven salary, a comprehensive group insurance plan, and an RRSP program with employer contributions.
- A structured training and professional development program supported by UniversiT, our internal entity dedicated to the technical and personal growth of every employee.
- A structured Mentorship Program that connects early-career professionals with experienced mentors to kick-start your BPA career.
- Cutting-edge technology, including BIM and modern collaborative tools.
- The “Finding Balance” program, which promotes overall well-being, mental health, and sustainable productivity.
Thank you for your interest in joining our team. Please note that only candidates selected for an interview will be contacted by the Talent team.
More about this job
Responsibilities
Coordinate and support Operational Excellence initiatives, communications, schedules, documentation, and processes, while advising internal teams and supporting the learning management system. Collaborate with Talent and Communications-Marketing teams to promote UniversiT and the mentorship program, and develop external training partnerships.
Requirements
Requires a bachelor’s degree in administration, communications, or a related field, and 3–5 years of relevant experience, including 1–3 years coordinating communications projects. Candidates should be fully proficient in French and English and bring strong organizational, communication, analytical, and stakeholder-engagement skills; project or change management experience and knowledge of Office 365, LMS platforms, and Canva are assets.
Skills
- Project Coordination
- Communications Planning
- Project Management
- Change Management
- Stakeholder Engagement
- Operational Excellence
- Learning Management Systems
- Training and Skills Development
- Process Documentation
- Analytical and Synthesis Skills
- Leadership Communication
- Microsoft Office 365
- Teams
- SharePoint
- Excel
- Canva
Benefits
- Flexible Scheduling
- Hybrid Work
- Overtime Compensation
- Group Insurance
- Employer-Sponsored RRSP
- Training and Professional Development
- Mentorship Program
- Modern Collaborative Tools
- Well-Being Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Administrative
- Education
- Marketing
- Engineering
Keywords
- Operational Excellence
- Project Coordination
- Project Management
- Change Management
- Communications Planning
- Stakeholder Engagement
- Internal Communications
- Activity Scheduling
- Interdependency Management
- Process Documentation
- Training
- Skills Development
- Learning Management System
- Learning Paths
- External Partnerships
- UniversiT
- Mentorship Program
- Microsoft Office 365
- Microsoft Teams
- SharePoint
- Excel
- Canva
- Copilot
- AI Agents
- Technical Training
- Engineering Services