Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 4, 2026

Hiring at a glance

View jobs

Open jobs: 3,886
Employers: 775

Advertised starting pay

Average starting payCAD / hour: $18.79Across 549 listings
Average starting payCAD / year: $48,672Across 87 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%213 listings
On-site: 94%3,636 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (515), Farm Boy Inc. (419), Shoppers Drug Mart (366).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 11 days ago
FS
Customer Service Representative
Food Service Solutions Canada
Milton, ON
- Full-time
As the Customer Service Representative (CSR), you are responsible for managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and…
Added 11 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $42,000 to $46,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 11 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Contract
Job Description: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role involves managing customer interactions, coordinating logistics,…
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oshawa, ON
- From $18 CAD / hour
- Part-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Carleton Place, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oshawa, ON
- $18 CAD / hour
- Part-time
Added 11 days ago
C
Client Service Representative
CIBC
Revelstoke, BC
- Part-time
Added 11 days ago
C
Client Service Representative
CIBC
Nelson, BC
- Part-time
Added 11 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 11 days ago
AT
Customer Service Representative
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: The Customer Experience Specialist is a customer-focused professional responsible for supporting exceptional service delivery across a broad range of accounts. Acting as…
Added 11 days ago
P
Customer Service Representative
PERGOLUX
Vancouver, BC
- $58,000 to $65,000 CAD / year
- Full-time
As a Customer Service Representative, you will serve as the primary brand ambassador for PERGOLUX, delivering exceptional support across email, phone, and chat while managing orders and…
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kitchener, ON
- From $17.95 CAD / hour
- Part-time
Added 11 days ago
Customer Support Representative II
Harvard
Regina, SK
Harvard Developments is hiring a Customer Support Representative II in Regina to join its Harvard Service team in providing an exceptional customer service experience. Are you a highly…
Added 11 days ago
H
Customer service clerk
HSBC
Rodney, ON
- Full-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
H
Customer service clerk
HSBC
Toronto, ON · East York, ON
- Full-time
Added 11 days ago
P
Customer Service Representative I
P&H
North Battleford No. 437, SK · North Battleford, SK
- Full-time
Added 11 days ago
R
Customer Service Representative
RBGlobal
Sudbury, ON · Garson, ON
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 11 days ago
PG
Customer Service Representative
Protech Group
Montreal, QC
- $42,000 to $47,000 CAD / year
- Full-time
You are an integral part of providing the expertise and service benefiting our customers. As a Customer Service Representative, your goal is to guide our customers before, during and after…
Added 11 days ago
GF
Customer Service Representative (Motivator) - Calgary Canyon Meadows
GoodLife Fitness
Calgary, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kitchener, ON
- $17.95 CAD / hour
- Part-time
Added 11 days ago
BW
Customer Service Representative
Bradford White
Halton Hills, ON
- Full-time
The Customer Service Representative role is responsible for providing support to the Sales Team and providing a consistent first point of contact for clients through excellent telephone &…
Added 11 days ago
LS
Technical Customer Service Representative - Permanent - 19565
LRO Staffing
Ottawa, ON
- Full-time
…metal products and assemblies, is seeking a motivated Technical Customer Service Representative. The company serves customers in the telecommunications, high tech, electronics, medical,…

Bradford White

Customer Service Representative

Halton Hills, ON, L7G 0A3, Canada

$45,000–$50,000 annually (equivalent to approximately $21.63–$24.04 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,000–$50,000 annually (equivalent to approximately $21.63–$24.04 per hour
Job type: Full-time
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Summary

The Customer Service Representative role is responsible for providing support to the Sales Team and providing a consistent first point of contact for clients through excellent telephone & email communications skills. Other duties may be assigned as necessary. Integrity, vision, professionalism and passion are key components of this position.

Duties and Responsibilities:

Enter new customer data and update changes to existing accounts in the corporate database.
Receive/Review & Input customer orders into computer system.
Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell where product availability is limited.

Communicate with client’s regarding direction, deliverables, and next steps
Record all orders relating to client (excel)
Communicate with internal departments (purchasing, shipping, sales) of the business as necessary
Work closely with the Production and Purchasing to answer any questions they may have concerning current and future orders
Respond to customer inquiries to determine needs, provide recommendations and quotes, and assist customers with the order process. Obtain information for future contact
Develop personal relationships while gaining a clear understanding of customer's business and requirements.
Provides the production team with key account forecasts and communicates changes to facilitate sales and operational planning
Suggests process improvements to enhance quality, efficiency, or communication
Follow up on pending issues/orders
Isolate and identify areas of improvement
Prepare and submit regular CSR, Order and Input/Call reports
Perform all other duties as assigned
Travel as required to key accounts and trade shows
Attend periodic sales training where applicable.
Perform other duties related to customer service as assigned.

Qualifications:

Two-three years of direct work experience in a sales or tele-sales capacity, or an acceptable combination of education and experience.
Demonstrated ability to communication with and assist company’s customers.
Solid experience in pre-call planning, call control, account development, and time management.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional written and verbal communication skills.
Excellent listening skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
Able to perform basic calculations and mathematical figures.
Ability to work individually and as part of a team.
High level of integrity and work ethic.

Mental effort required to perform the job

Mental attentiveness to listen and understand; resolve issues; interface with customers, colleagues and suppliers. Cognitive effort required in decision-making and understanding the impacts of decisions. Memory recall of data and historical information. Mental and visual concentration for PC/Excel Work. Concentration in a fast-paced deadline-driven environment.

Working Conditions

Primarily works in a pre-assigned work station.

Compensation Range

$45,000–$50,000 annually (equivalent to approximately $21.63–$24.04 per hour

Vacancy Status

Replacement for promoted employee

AI Disclosure

Our recruitment process includes the use of AI-assisted tools to support candidate resume screening. Final hiring decisions are made by human reviewers.

Apply About employer

More about this job

Responsibilities

The role involves managing customer orders, maintaining account data, and providing support to the sales and production teams. It also requires proactive communication with clients to identify needs, provide quotes, and foster long-term business relationships.

Requirements

Candidates must have two to three years of direct experience in sales or tele-sales and possess exceptional communication and problem-solving skills. Proficiency in data entry, time management, and the ability to work effectively within a team are essential.

Skills

Customer Service
Sales Support
Data Entry
Order Processing
Cross-selling
Up-selling
Relationship Management
Communication
Problem Identification
Objection Resolution
Time Management
Excel
Reporting
Forecasting
Active Listening
Mathematical Calculation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Sales
Tele-sales
Account Management
Data Entry
Order Management
Cross-sell
Up-sell
Excel
Reporting
Forecasting
Production Planning
Purchasing
Shipping
Pre-call Planning
Call Control
Time Management
Problem Resolution
Relationship Building
Trade Shows
Sales Training
Database Management
Communication Skills
Mathematical Skills
Operational Planning
Process Improvement
Client Relations
Corporate Database
Deliverables
Business Requirements

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