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Added 6 hours ago
T
Bilingual Senior Analyst, Channels and AI Enablement - Tangerine
Tangerine
Toronto, ON
- Full-time
Contributes to the overall success of the Operations Strategy & Enablement / Digital Channels team by supporting the execution of the AI Enablement roadmap through analysis, reporting,…
Added 7 hours ago
AG
Business Intelligence Analyst
ATCO Group
Edmonton, AB
- Full-time
ATCO is looking for a Business Intelligence Analyst to join our Finance team and play a key role in transforming complex data into meaningful insights. Reporting to the Senior Manager,…
Added 8 hours ago
T
Senior Information Security Analyst
TD
Toronto, ON
- Full-time
The Senior Information Security Analyst will be responsible for managing information between multiple technical teams, the CSOC, ASR and ITS, LOB TS when appropriate.
Added 8 hours ago
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Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
As a Senior Accounts Receivable Associate, you will support the Invoice to Cash (I2C) team by serving as the research and resolution engine behind the Collections and Cash Application…
Added 8 hours ago
B
Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
As a Senior Accounts Receivable Associate, you will support the Invoice to Cash (I2C) team by serving as the research and resolution engine behind the Collections and Cash Application…
Added 9 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…réponse aux incidents majeurs et collabore avec les équipes des opérations TI, les utilisateurs d’affaires, les équipes techniques et les fournisseurs afin de rétablir rapidement les…
Added 9 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…réponse aux incidents majeurs et collabore avec les équipes des opérations TI, les utilisateurs d’affaires, les équipes techniques et les fournisseurs afin de rétablir rapidement les…
Added 9 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…réponse aux incidents majeurs et collabore avec les équipes des opérations TI, les utilisateurs d’affaires, les équipes techniques et les fournisseurs afin de rétablir rapidement les…
Added 9 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…réponse aux incidents majeurs et collabore avec les équipes des opérations TI, les utilisateurs d’affaires, les équipes techniques et les fournisseurs afin de rétablir rapidement les…
Added 9 hours ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON
- Full-time
…mathematical and statistical models used in credit lending, business operations, and stress testing. By ensuring an objective and independent evaluation of models, the model validation…
Added 9 hours ago
A
Business Intelligence Analyst
ATCO
Edmonton, AB
- Full-time
ATCO is looking for a Business Intelligence Analyst to join our Finance team and play a key role in transforming complex data into meaningful insights. Reporting to the Senior Manager,…
Added 9 hours ago
ES
Fraud, Waste and Abuse Operations Lead Analyst - 12 Months Contract - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Job Title: Fraud, Waste and Abuse Operations Lead Analyst
Added 9 hours ago
PE
Senior Settlements Analyst
Pattern Energy
Toronto, ON
- Full-time
As a member of Pattern Energy's Energy Settlements team, the Senior Settlement Analyst will serve as a subject matter expert for CAISO market settlements. This role is responsible for…
Added 10 hours ago
HR Operations & Admin Senior Analyst
NTT DATA Services
Burnaby, BC
Provides first-level onsite support in response to basic and recurring customer questions through email or phone
Added 11 hours ago
BG
Financial Analyst
Brandt Group of Companies
Calgary, AB
- Full-time
2 - 3 year(s) experience working as a Financial Analyst or Senior Accountant role.
Added 11 hours ago
C
Senior Analyst, Wood Gundy Staffing
CIBC
Toronto, ON
- Full-time
…analyzing WG branches for their staffing requirements. As a Senior Business Analytics Analyst supporting Wood Gundy, you will assist Branch Managers and Administrators with their HR…
Added 11 hours ago
PC
Technical Support Analyst / Analyste du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…réponse aux incidents majeurs et collabore avec les équipes des opérations TI, les utilisateurs d’affaires, les équipes techniques et les fournisseurs afin de rétablir rapidement les…
Added 11 hours ago
PC
Technical Support Analyst / Analyste du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…réponse aux incidents majeurs et collabore avec les équipes des opérations TI, les utilisateurs d’affaires, les équipes techniques et les fournisseurs afin de rétablir rapidement les…
Added 12 hours ago
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Analyst, Corporate Banking, Energy - Calgary, AB
Scotiabank - Global Banking and Markets
Calgary, AB
- Full-time
Analyst, Corporate Banking, Energy – Calgary, AB
Added 12 hours ago
CT
Business Analyst, Real Estate and Construction Data
Canadian Tire Corporation
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
The Business Analyst, Real Estate and Construction Data is responsible for translating complex construction and financial forecasting data into clear, actionable insights while supporting…
Added 12 hours ago
TC
Fraud, Waste and Abuse Operations Lead Analyst - 12 Months Contract - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Job Title: Fraud, Waste and Abuse Operations Lead Analyst
Added 12 hours ago
A
Senior Business Systems Analyst (Guidewire) - PolicyCenter & BillingCenter
Akkodis
Toronto, ON
- Contract
Position: Senior Business Systems Analyst (Guidewire) - PolicyCenter & BillingCenter
Added 13 hours ago
GA
Senior Financial Analyst - Logistics
Give and Go Prepared Foods
Toronto, ON · Etobicoke, ON
- $68,000 to $103,000 CAD / year
- Full-time
Build trusted relationships with Supply Chain, Operations and Finance stakeholders and provide timely, fact-based recommendations.
Added 13 hours ago
PE
Senior Settlements Analyst
Pattern Energy Group LP
Toronto, ON
- Other
As a member of Pattern Energy's Energy Settlements team, the Senior Settlement Analyst will serve as a subject matter expert for CAISO market settlements. This role is responsible for…
Added 13 hours ago
BS
Senior Technology Risk Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Brainhunter is currently seeking the services of a “Senior Technology Risk Analyst” for a contract opportunity with one of our Valued Clients.

Brainhunter Systems Ltd

Senior Business Systems Analyst

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Description:

Work Style: Hybrid (3 days in office)

Location city: Toronto

Anticipated Start Date: 4 weeks from the official offer day

Contract length: 12 months duration

Hours per week: 37.5

Contractor to work extra time or on-call: No

Role Title: Senior Business System Analyst

Reliability Clearance required: No

Any specific tools/skillset:

Minimum 5-10+ years of experience as a Business Systems Analyst, Technical Business Analyst, Solution Analyst or in a comparable role delivering complex digital products or platforms.

A post-secondary degree in a relevant discipline or equivalent practical experience.

A demonstrated ability to connect customer and business outcomes to process, data, system behaviour and technical solution requirements.

Strong experience defining end-to-end journeys, features, user stories, acceptance criteria, business rules, process models and measurable non-functional requirements.

Practical experience analyzing integrations and data flows, including APIs or events, data mapping, access controls, error handling and resiliency.

Ability to create and interpret diagrams, data models, interface specifications and decision logic, and sufficient technical fluency to inspect payloads, query data or review logs with engineering teams.

Experience working across product, design, architecture, engineering, data, quality, security, risk and operations in agile delivery environments.

Strong facilitation, structured problem-solving and communication skills, with the ability to make complex topics clear to both business and technical audiences.

A record of improving delivery outcomes by clarifying scope, resolving ambiguity, managing dependencies and connecting work to measurable value. Additional experience and familiarity

Prior experience in financial services, insurance or another complex, highly regulated environment is preferred; successful candidates should be comfortable learning our client’s specific products, regulatory context and enterprise landscape.

Working familiarity with modern digital technology categories - including front-end applications, content management, personalization, workflow and decisioning, cloud, data platforms and observability

Exposure to AI-enabled or agentic solutions, including human-in-the-loop workflows, evaluation, guardrails and responsible AI controls, is an asset.

Hands-on familiarity with a relevant delivery and analysis toolset - such as Jira, Confluence, Azure DevOps, Postman, OpenAPI or SwaggerHub, SQL, diagramming tools or ServiceNow - is preferred

Experience contributing to reusable digital capabilities, platform consolidation, legacy modernization or enterprise-scale transformation is an asset

Role profile description:

Our client is building an Enterprise Digital Strategy team to create simpler, more connected and intelligent experiences for our customers and the people who support them.

We are looking for a Business Systems Analyst who can turn customer and business needs into practical solutions that teams can build, operate and improve. You will work across product, design, architecture, engineering, data, AI, security and operations.

Your role is to connect the end-to-end customer experience to the processes, data, systems and controls behind it - helping teams deliver measurable value rather than isolated features. You will thrive in this role if you are equally comfortable facilitating a business conversation, mapping a complex journey and working with technical teams to make a solution clear, testable and delivery-ready.

What you will do

Build a shared understanding of customer needs, business outcomes and measures of success through discovery, journey mapping and collaborative workshops.

Translate strategic priorities and experience designs into a focused backlog of capabilities, features, user stories, acceptance criteria and non-functional requirements.

Create clear traceability from the intended outcome through requirements, solution decisions, testing, release and post-launch results.

Connect each digital journey to the processes, business rules, data, integrations, reusable services and systems required to deliver it.

Partner with architects and engineers to define solution boundaries, reuse opportunities, integration approaches and build-versus-buy considerations.

Create practical artifacts - such as process and sequence diagrams, data mappings, decision tables, interface requirements and error scenarios - that enable teams to design, build and test with confidence.

Define clear requirements for APIs, events, identity and access, privacy, consent, accessibility, performance, reliability, security and observability.

Surface assumptions, dependencies, risks and unresolved decisions early, and help the right stakeholders reach timely, well-informed decisions.

Keep work outcome-led, testable and ready for delivery while managing dependencies across journey teams, shared platforms, data and core systems.

Collaborate with product, design, engineering, architecture, data, quality engineering, security, risk, operations and external partners from discovery through launch.

Support test planning, business acceptance, release readiness and operational transition so that solutions work as intended and can be supported effectively.

Define the data and instrumentation needed to measure adoption, journey completion, service demand, customer outcomes and platform health.

Use production evidence and feedback to recommend improvements, resolve root causes and inform the next iteration.

For AI-enabled experiences, help define human oversight, evaluation, explainability, monitoring, auditability and appropriate safeguards.

Maintain clear evidence of requirements, decisions, controls and accepted trade offs.

Challenge unnecessary duplication and point solutions, helping teams create reusable capabilities that make future journeys faster to deliver.

How you work

You put the customer outcome first while balancing enterprise value, feasibility, risk and operational needs.

You are comfortable creating structure in ambiguous situations and can move a group from competing perspectives to a clear decision.

You collaborate openly, invite diverse expertise and challenge assumptions constructively.

You are curious about emerging technology without losing sight of adoption, controls, maintainability and measurable value.

You communicate with precision and can adjust the level of detail for executives, business partners and technical teams.

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More about this job

Responsibilities

Translate customer and business needs into delivery-ready requirements, solution artifacts, and measurable outcomes across digital journeys, systems, data, and integrations. Collaborate with cross-functional teams from discovery through launch, supporting testing and operational readiness while improving reusable capabilities and post-launch results.

Requirements

Requires 5–10+ years of experience in business systems analysis or a comparable role, plus a relevant post-secondary degree or equivalent practical experience. Candidates should be skilled in requirements definition, process and data analysis, integrations, agile collaboration, and clear communication; financial services experience and familiarity with the listed tools and AI-enabled solutions are preferred or advantageous.

Skills

Business Systems Analysis
Requirements Engineering
Journey Mapping
User Stories
Acceptance Criteria
Process Modeling
API Integration
Data Mapping
SQL
Agile Delivery
Stakeholder Facilitation
Solution Design
Non-Functional Requirements
Risk Management
AI Governance
Observability

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Digital Products
Enterprise Digital Strategy
Agile Delivery
Jira
Confluence
Azure DevOps
Postman
OpenAPI
SwaggerHub
SQL
ServiceNow
APIs
Event-Driven Integrations
Data Mapping
Journey Mapping
Process Models
User Stories
Acceptance Criteria
Non-Functional Requirements
Cloud
Content Management
Personalization
Workflow
Decisioning
Data Platforms
Observability
Responsible AI
Human-in-the-Loop Workflows
Legacy Modernization

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