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Added 9 days ago
E
Scientifique des données sénior
EXFO
Quebec, QC
- Full-time
Maîtrise des langages et outils d'analyse (Python, R, SQL), des bibliothèques de modélisation statistique/ML courantes et des logiciels de versionnement comme Git
Added 9 days ago
CD
Senior ETL Developer – Snowflake
Cloud Data Vision
Calgary, AB
- $70 to $80 CAD / hour
- Contract
We are looking for a Senior ETL Developer with strong experience in Snowflake, data engineering, and ETL development. The candidate will design scalable data pipelines, implement modern…
Added 9 days ago
SS
Senior ETL developer with Snowflake
Syncredible Solutions
Calgary, AB
- Contract
We are looking for a Senior ETL developer with Snowflake experience to serve as a technical leader and trusted advisor for business/stakeholders. This role is not just about building data…
Added 9 days ago
AF
Lead AI Security Developer
ATB Financial
Calgary, AB
- Full-time
As ATB’s next AI Security Developer, you'll help us build and operate the security capabilities needed to protect ATB's growing use of artificial intelligence. You'll develop and integrate…
Added 9 days ago
O
Data Engineer | Data & AI Technology
Obsidi®
Toronto, ON
- Full-time
You will partner with stakeholders and product managers to gather requirements, design ingestion patterns, and onboard new data sources into the cloud data platform.
Added 9 days ago
DT
Python Developer (8+ years)
Dhaka Technologies Limited Company
Mississauga, ON
- Full-time
Dhaka Technologies Limited Company (DTLC) is hiring on behalf of its client, Altimetrik, for a full-time Python Developer with 8+ years of experience, based in Mississauga, Canada (locals…
Added 9 days ago
MH
BIM Workflow Automation Specialist
Mattamy Homes
Canada
- Full-time
…and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The…
Added 9 days ago
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Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…arm of the McGill University Health Centre (MUHC) affiliated with the Faculty of Medicine at McGill University. The RI-MUHC is supported in part by the Fonds de recherche du Québec - Santé…
Added 9 days ago
OS
VP Model Validation Trade Surveillance
Optimum Staffing Leaders
Montreal, QC
- Full-time
Experience with Python, R, or SAS; AI and machine learning; trading or audit environments; and markets regulation is an advantage. CFA or FRM certification is also welcome.
Added 9 days ago
WT
Python & Database Engineer
Wissen Technology
Montreal, QC
- Full-time
We are seeking a Python & Database Engineer with 3–5 years of experience in developing scalable applications, building data pipelines, and optimizing database solutions. The ideal candidate…
Added 9 days ago
MS
Junior Software Engineer, Emergency Call Handling
Motorola Solutions
Ottawa, ON · Gatineau, QC
- Full-time
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We…
Added 9 days ago
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Python Developer
VySystems
Mississauga, ON
- Full-time
Strong Python development with solid object-oriented and functional design skills.
Added 9 days ago
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Undergrad Intern Technical
Altera
Toronto, ON
- Full-time
…the focus, speed, and agility to innovate without compromise. With more than four decades of industry‑leading FPGA expertise, our singular mission is to deliver the programmable…
Added 9 days ago
MS
Junior Software Engineer, Emergency Call Handling
Motorola Solutions
Gatineau, QC
- Full-time
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We…
Added 9 days ago
EC
Platform Engineer
Experis Canada
Toronto, ON
- Contract
Duration: 3+ Months with solid possibility of Hire or further extension
Added 9 days ago
AC
Data and AI Analyst - Governance, Integration
Air Canada
Dorval, QC
- Full-time
…Canada's enterprise data governance platform. Working closely with Data Governance, Data Engineering, Architecture, Security, and business teams, the role supports user onboarding, source…
Added 9 days ago
RB
Lead AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
…proficiency in modern development technologies (.NET/C#, Java, Python). You will effectively communicate and collaborate with engineering teams, business stakeholders, and senior management…
Added 9 days ago
Platform Engineer - AI Engineering
DRW
Montreal, QC
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value…
Added 9 days ago
R
Lead AI Engineer
RBC
Toronto, ON
- Full-time
…proficiency in modern development technologies (.NET/C#, Java, Python). You will effectively communicate and collaborate with engineering teams, business stakeholders, and senior management…
Added 9 days ago
HO
Senior AI Engineer
Hydro One
Toronto, ON
- $90 to $110 CAD / hour
- Contract
7+ years of experience in AI/GEN AI/ML engineering, with strong expertise in Azure cloud environments
Added 9 days ago
BC
Amazon Connect Developer
BrainRidge Consulting
Moncton, NB
- Full-time
BrainRidge Consulting is a premium FinTech Technology Consulting firm with the energy of a startup and experience of an enterprise. With a mission to empower financial institutions and…
Added 9 days ago
RF
Lighting Artist - Temporary Contract
Rodeo FX
Montreal, QC
- Full-time
With this in mind, employees are expected to work from the studio at least three days per week. The remaining days may be worked under flexible arrangements, when the nature of the role,…
Added 9 days ago
SL
Manager, Business Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Proficiency with Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI developer tooling
Added 9 days ago
C
Sr Analyst, Automation & Analytics
CIBC
Toronto, ON
- Full-time
…data requirements and developing solutions for the business with far-reaching impact. The role makes technology selection decisions that are often made in situations where business…
Added 9 days ago
AT
Generative AI Engineer
Arkhya Tech Inc.
Canada
- Contract

BrainRidge Consulting

Amazon Connect Developer

Moncton, NB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Location: Maritimes (New Brunswick, Prince Edward Island, Nova Scotia) (Hybrid)

About BrainRidge

BrainRidge Consulting is a premium FinTech Technology Consulting firm with the energy of a startup and experience of an enterprise. With a mission to empower financial institutions and organizations to thrive in the digital age, we provide cutting-edge technology solutions and strategic guidance to drive innovation and growth. As we continue to grow, we are seeking a motivated and experienced Amazon Connect Developer.

Role Overview

We are seeking a hands-on Amazon Connect Developer to design, build, and scale cloud contact centre solutions on Amazon Connect for our financial services clients. You'll work with client stakeholders, architects, and delivery teams to turn customer engagement goals into contact flows, integrations, and agent experiences that perform reliably in production. This role suits someone who enjoys working where AWS development, contact centre technology, and customer experience design meet. Our Maritimes office is located in Moncton, New Brunswick. This role offers a flexible hybrid arrangement, with occasional in-office days as needed.

Key Responsibilities

Design, build, and maintain contact flows, IVRs, and voice and chat experiences tailored to client customer journeys.
Develop Lambda-based integrations and customizations using the Amazon Connect APIs.
Build outbound campaigns and use Customer Profiles to create a unified, personalized view of each customer.
Build custom applications and embed workflows into the Amazon Connect Agent Workspace.
Connect Amazon Connect to CRMs, ticketing systems, and core business applications through AppIntegrations.
Implement Contact Lens for real-time and post-contact analytics, sentiment analysis, and quality management.
Implement caller authentication and fraud prevention controls suited to regulated environments.
Deliver omnichannel support that gives customers a consistent experience across voice, chat, and digital channels.
Provision, configure, and scale Amazon Connect instances in line with AWS best practices.
Test, deploy, and support solutions in production, and troubleshoot issues across flows, integrations, and agent applications.

Qualifications

Hands-on experience developing on Amazon Connect within AWS.
Proficiency in JavaScript, Node.js, or Python for API integrations and Lambda development.
Solid understanding of AWS services and cloud architecture principles.
Experience delivering in Agile teams and collaborating across business and technical groups.
Strong working knowledge of the Amazon Connect APIs, Customer Profiles, outbound campaigns, and Agent Workspace development.
Experience with AppIntegrations, Contact Lens, and caller authentication.
Experience in banking, insurance, or other regulated financial services environments, and consulting or client-facing delivery experience, is an asset.
Exposure to generative AI in the contact centre (Amazon Q in Connect, Amazon Lex, or Amazon Bedrock) and AWS certifications (e.g., Solutions Architect, Developer) are an asset.
Strong communication skills and the ability to turn business requirements into scalable technical solutions.

Our Commitment

At BrainRidge Consulting, we value and prioritize diversity, equity, and inclusion. We believe that a diverse and inclusive workplace leads to a more innovative and productive team. We welcome applicants of all backgrounds and are committed to providing a safe, fair, and welcoming environment where everyone feels valued and respected. If you require accommodations during the hiring process, please let us know.

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More about this job

Responsibilities

Design, build, and support Amazon Connect contact flows, omnichannel experiences, integrations, agent applications, outbound campaigns, and analytics for financial services clients. Configure and scale AWS solutions, implement authentication and fraud controls, and test, deploy, and troubleshoot production systems.

Requirements

Candidates need hands-on Amazon Connect and AWS development experience, proficiency in JavaScript, Node.js, or Python, and knowledge of AWS architecture and Amazon Connect capabilities. Agile collaboration and strong communication skills are required; financial services, client-facing delivery, generative AI exposure, and AWS certifications are assets.

Skills

Amazon Connect Development
AWS
JavaScript
Node.js
Python
AWS Lambda
Amazon Connect APIs
Contact Flow and IVR Development
Customer Profiles
Outbound Campaigns
Agent Workspace Development
AppIntegrations
Contact Lens
Caller Authentication
Cloud Architecture
Agile Delivery

Visa sponsorship

Not detected in the job text

Keywords

Amazon Connect
AWS
AWS Lambda
JavaScript
Node.js
Python
Amazon Connect APIs
Contact Flows
IVR
Customer Profiles
Outbound Campaigns
Agent Workspace
AppIntegrations
Contact Lens
Sentiment Analysis
Quality Management
Caller Authentication
Fraud Prevention
Omnichannel Support
Cloud Architecture
Agile
Financial Services
Banking
Insurance
Amazon Q in Connect
Amazon Lex
Amazon Bedrock
AWS Developer Certification
CRM Integration

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