Technical Support Specialist
- Vancouver, BC, Canada
**Location:** Vancouver, BC (On-site – No Remote Work) **Salary:** CAD $95,000 per annum **Experience:** 4–6 years (or equivalent) · Full-time
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Job details
- Pay
- **Location:** Vancouver, BC (On-site – No Remote Work) **Salary:** CAD $95,000 per annum **Experience:** 4–6 years (or equivalent)
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
**Location:** Vancouver, BC (On-site – No Remote Work)
**Salary:** CAD $95,000 per annum
**Experience:** 4–6 years (or equivalent)
**Job Description:**
We are looking for a Technical Support Engineer with a strong technical background and hands-on software development or coding experience.
**Key Responsibilities:**
- Provide technical support and troubleshoot complex software issues.
- Analyze application logs, debug issues, and identify root causes.
- Work closely with development and QA teams to resolve technical problems.
- Write scripts, modify code, and assist with minor development tasks.
- Reproduce bugs, validate fixes, and maintain technical documentation.
**Required Skills:**
- 4–6 years of experience in technical support, software development, or a similar role.
- Hands-on coding/programming experience in Java, Python, C++, or similar languages.
- Good understanding of software applications, debugging, and troubleshooting.
- Familiarity with APIs, databases, and operating systems.
- Strong analytical and problem-solving skills.
**Work Arrangement:** This is a fully on-site position in Vancouver, BC. Remote or work-from-home arrangements are not available.
**Ideal Candidate:** Someone who enjoys technical troubleshooting and customer support while bringing practical coding or software development experience.
More about this job
Responsibilities
Troubleshoot complex software issues by analyzing application logs, debugging problems, and identifying root causes in collaboration with development and QA teams. Write scripts, modify code, reproduce bugs, validate fixes, assist with minor development tasks, and maintain technical documentation.
Requirements
Requires 4–6 years of experience in technical support, software development, or a similar role, along with hands-on programming experience in Java, Python, C++, or a similar language. Candidates should understand software applications, debugging, troubleshooting, APIs, databases, and operating systems, and have strong analytical and problem-solving skills.
Skills
- Technical Support
- Software Development
- Java
- Python
- C++
- Coding
- Debugging
- Troubleshooting
- Log Analysis
- Root Cause Analysis
- APIs
- Databases
- Operating Systems
- Scripting
- Analytical Skills
- Problem-Solving
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
Keywords
- Technical Support
- Software Development
- Java
- Python
- C++
- Coding
- Application Logs
- Debugging
- Troubleshooting
- Root Cause Analysis
- Development Teams
- QA Teams
- Scripting
- Code Modification
- Bug Reproduction
- Fix Validation
- Technical Documentation
- APIs
- Databases
- Operating Systems
- Customer Support