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Added 7 mins ago
FS
store manager - retail
Free Spirit Botanicals
Victoria, BC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 7 mins ago
C
Part-Time Manager
Claire's
Nanaimo, BC
- $18 to $19 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 7 mins ago
JR
restaurant manager
JKC Restaurants
Nicolet, QC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 7 mins ago
AC
Events Operator I
Aramark Canada
Vermilion, AB
- $15 to $18 CAD / hour
- Internship
…offers. This role serves as aliaison between campus dining operations and students by creating engaging social media content, hostingpromotional events, and communicating marketing updates…
Added 7 mins ago
AC
Concessions Manager
Aramark Canada
Halifax, NS
- Full-time
WHO YOU ARE: As a Concessions Manager, you will oversee concessions operations on the concourse to support all events at the arena. You will report to the Concessions Director, while…
Added 7 mins ago
C
Assistant Store Manager
Claire's
Kelowna, BC
- $22 to $24 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 7 mins ago
AL
account manager - sales
Altro Labels
Surrey, BC
- Full-time
Organize regional and divisional sales operations
Added 7 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 7 mins ago
Assitant project manager - Building
Pomerleau
Montreal, QC
As assitant project manager working in our Building Operations team at Pomerleau, you manage several activities and deadlines to gain a clearer picture of client, team and project needs.…
Added 7 mins ago
TS
Program Manager Temporary
The Salvation Army Canada and Bermuda Territory
Kelowna, BC · Rutland · Okanagan Central Community Church - Rutland
- Full-time
The Temporary Programs Manager provides day-to-day operational oversight of Okanagan Central's Food Reclamation Program and Community Services Warehouse, while supporting the EDS Team Lead…
Added 23 mins ago
BP
Front of House Manager
Boston Pizza
Edmonton, AB
- Full-time
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 23 mins ago
BP
Front of House Manager
Boston Pizza
Edmonton, AB
- Full-time
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 37 mins ago
LC
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 37 mins ago
A
Corporate Actions Administrator
Aviso
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
We're looking to fill an opening for a Corporate Actions Administrator to join our Operations team.
Added 37 mins ago
C
Part-Time Manager
Claire's
Windsor, ON
- $18 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 37 mins ago
C
Part-Time Manager
Claire's
Kitchener, ON
- $18 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 37 mins ago
MC
Link Layer Integration Testing Manager (35387)
Myticas Consulting
Ottawa, ON
- Full-time
The Manager, Link Layer Integration, Verification & Validation is responsible for leading the end-to-end integration, verification, validation, and operational readiness of advanced…
Added 37 mins ago
S
Produce - Manager Produce
Sobeys
Toronto, ON
- Full-time
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 37 mins ago
R-
Team Lead (Full time) - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 1 hour ago
L
Produce Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
This is your opportunity to advance your career in a leadership role. As the Produce Department Manager, you will manage the produce department to ensure that the department is prepared for…
Added 1 hour ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 1 hour ago
GE
Blaze Bar & Grill Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 1 hour ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…

Brand Momentum

Elevated Keyholder

London, ON, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Enchant the World With Chocolate – and Lead with Passion.

At Lindt, we create more than just premium chocolate - we craft memorable experiences. We're looking for a confident and inspiring Elevated Keyholder to support the daily operations of our store and provide strong leadership in the absence of management. If you’re passionate about retail, ready to lead, and love chocolate, this could be your perfect next step!

This is a 12-month contract position

Reports to: Store Manager

The Elevated Keyholder role is essential in providing leadership to the store team and support to the Store Manager to ensure smooth daily operations. This role is responsible for ensuring high levels of customer satisfaction, driving sales, and supporting team members. As an Elevated Keyholder, you will play a crucial role in helping us achieve our mission to Enchant the World With Chocolate.

What You’ll Do:

Leadership and Teamwork:

Act as a manager on duty by supporting store opening and closing duties, holding a key and stepping in when management is not present.
Support, coordinate and coach team members to achieve daily sales targets and deliver exceptional customer experience.
Assist in training and onboarding new team members.
Support visual merchandising and execution of in-store activations, including store cleanliness

Customer Service:

Welcome customers to the store, answer questions, and provide personalized assistance on product features.
Handle returns and resolves customer concerns in a professional and timely manner.
Act as a brand ambassador by sharing Lindt’s values and product excellence.
Support efforts to drive B2B sales by identifying potential business clients and coordinating corporate gifting orders.

Operational Support:

In the absence of the Store Manager, prepare sales performance reports.
Manage the store’s schedule to ensure adequate staffing levels.
Place product orders to maintain optimal inventory levels.
Uphold health & safety standards and support a strong culture of H&S with the team.

Inventory:

Ensure compliance with visual merchandising standards and inventory control procedures.
Support inventory duties, including stock replenishment and receiving.

Cash Handling:

Prepare daily bank deposits and assist with cash handling.

Qualifications:

Proven experience in a retail sales or customer-facing role, with some team leadership or key holder experience preferred.
Strong customer service skills with the ability to drive sales and lead by example.
Experience with POS systems and cash handling.
Familiarity with inventory control, visual standards, and store operations.
Confident communication and interpersonal skills.
Ability to prioritize tasks and multitask during busy periods.
Friendly and energetic personality with a customer-first mindset.
Comfortable with flexible availability, including weekends and holidays.
High school diploma or equivalent.
A passion for chocolate!

We thank all those who have applied; however, only the selected candidates will be contacted. We are committed to providing accommodation for people with disabilities. Accommodation is available upon request. Please contact our Human Resources department for more information.

#Lindt1

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More about this job

Responsibilities

The Elevated Keyholder supports daily store operations, manages opening and closing procedures, and provides leadership in the absence of the Store Manager. They are responsible for driving sales, ensuring high levels of customer satisfaction, and maintaining inventory and visual merchandising standards.

Requirements

Candidates should have proven experience in retail sales or customer-facing roles, with preference given to those with prior team leadership or key holder experience. Strong communication skills, proficiency with POS systems, and the ability to work flexible hours including weekends and holidays are required.

Skills

Retail sales
Team leadership
Customer service
Cash handling
Inventory control
Visual merchandising
POS systems
Staff scheduling
Communication
Multitasking
Conflict resolution
Training
Onboarding
Health and safety

Visa sponsorship

Not detected in the job text

Keywords

Retail
Keyholder
Leadership
Customer Service
Sales
Inventory Management
Visual Merchandising
POS
Cash Handling
Store Operations
Team Coaching
Brand Ambassador
B2B Sales
Health and Safety
Staffing
Product Orders

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