Find work in Canada.

324,393 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 28 mins ago
Bid Manager
Recruitment By Design
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Our client, a major international practice of architects, designers, engineers and urbanists, is seeking a Bid Manager to join its high performing work-winning team in Toronto. This is a…
Added 1 day ago
Senior Youth Worker (Leadership)
BGC Ottawa
Ottawa, ON
Full-time
…provides youths with a safe space where they are encouraged to practice these skills and learn through trial and error, with guidance and support from staff and peers. Additionally, the…
Added 1 day ago
IP Supervisor
Gowling WLG
Ottawa, ON
$65,000 to $80,000 CAD / year
Full-time
The Ottawa office is currently seeking an IP Supervisor to join our IP department. The successful candidate will report to the Senior Manager, IP Services and is responsible for supervising…
Added 1 day ago
Clinical Educator - Northern Ontario
Extendicare
Sudbury, ON · LTC - Van Daele (Van Daele St.)
Full-time
Reporting to the Senior Manager of Clinical Education, the Clinical Educator partners with home and regional leaders as well as frontline teams to deliver standardized, evidence-informed…
Added 1 day ago
Senior Manager, Technology Risk & Controls
OMERS
Toronto, ON · Head Office Toronto
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 1 day ago
Group Leader and Senior Project Manager, Highways and Municipal Roads
GFT
Ottawa, ON
Full-time
GFT is seeking a Group Leader and Senior Project Manager, Highways and Municipal Roads to join our Transportation Practice in Ottawa! This role follows a hybrid work model requiring regular…
Added 1 day ago
Audit Manager - Capital Markets Audit
BMO
Toronto, ON · FCP
Full-time
…work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.…
Added 1 day ago
Senior Manager, Assurance and Accounting
ACCA Careers
Summerside, PE
Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 1 day ago
Senior Consultant - GCP Agent Platform Architect
Deloitte
Toronto, ON
Full-time
This is a Senior Consultant role: 7–10 years of total experience with 4–6 years hands-on on Google Cloud (or equivalent cloud with a credible GCP transition path). You will lead workstreams…
Added 1 day ago
Clinical Educator - Southwest Ontario
Extendicare
Burlington, ON · Burloak
Full-time
Reporting to the Senior Manager of Clinical Education, the Clinical Educator partners with home and regional leaders as well as frontline teams to deliver standardized, evidence-informed…
Added 1 day ago
Manager - Major Cases & Conflicts
Saskatchewan Legal Aid Commission
Saskatoon, SK
$145,829.39 to $203,233.84 CAD / year
…organization. Reporting to the Director, Private Bar Services, each Manager will oversee Major Cases & Conflicts operations while maintaining an active practice involving the most serious,…
Added 1 day ago
Proposal Specialist/Proposal Manager
hcma architecture + design
Vancouver, BC
Full-time
We’re looking for an experienced proposal professional to join our Marketing team. Depending on the experience and leadership capabilities you bring, this role could be shaped at either the…
Added 1 day ago
Executive Assistant
Canadian Centre on Substance Abuse
Ottawa, ON
$50,320 to $56,610 CAD / year
Full-time
Reporting to the Executive Support and Administrative Services Manager, the Executive Assistant is responsible for managing the day-to-day administrative requirements for assigned member(s)…
Added 1 day ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
Full-time
BrandActive is currently seeking a Manager, Client Engagement - Wayfinding to join our growing wayfinding practice. This is an opportunity to lead complex, strategic work while helping…
Added 1 day ago
Senior Manager, International Corporate Tax
MNP
Winnipeg, MB · Brandon, MB · Saskatoon, SK · Red Deer, AB · AB · Edmonton, AB · Calgary, AB
Full-time
Make an impact with our International Corporate Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory…
Added 1 day ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
$100,000 to $150,000 CAD / year
Full-time
BrandActive is currently seeking a Manager, Client Engagement - Wayfinding to join our growing wayfinding practice. This is an opportunity to lead complex, strategic work while helping…
Added 1 day ago
RQ00789 - Systems Testing/QA Specialist - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
Contract
Minimum 10 years of professional experience in Quality Assurance and software testing.
Added 1 day ago
Senior Events and Promotions Specialist-Limited Term
Ontario Tech University
Oshawa, ON
Internship
Reporting to the Manager, Integrated Communications & Engagement, the Senior Events and Promotions Specialist leads the planning, coordination, and execution of high-profile, pan-university…
Added 1 day ago
Senior Relationship Manager/Relationship Manager
Meridian Credit Union
Hamilton, ON · St. Catharines, ON
$79,000 to $110,000 CAD / year
Full-time
As a Relationship Manager/Senior Relationship Manager:
Added 1 day ago
Auditeur(trice) Adjoint(e) II/Staff Accountant II
Altis
Montréal-Ouest, QC
Full-time
Working alongside experienced managers and senior leaders, you'll gain exposure to the full audit process while building meaningful client relationships. With strong mentorship, ongoing…
Added 1 day ago
Project Manager, Major Vertical Infrastructure (PFT) (NU 37.26)
Norfolk County
ON · Simcoe, ON
Full-time
As the Project Manager, Major Vertical Infrastructure, you will lead complex water and wastewater infrastructure projects from planning through construction and warranty. You'll coordinate…
Added 1 day ago
Manager,Capital Projects Advisory
Deloitte
Toronto, ON
Full-time
Working as part of the Capital Projects Advisory team (in our broader Infrastructure & Real Estate Advisory practice), our Manager helps our clients define, evaluate, plan and prepare for…
Added 1 day ago
Project Manager, Major Vertical Infrastructure (PFT) (NU 37.26)
Norfolk County
Remote, Canada
Full-time · Remote
As the Project Manager, Major Vertical Infrastructure, you will lead complex water and wastewater infrastructure projects from planning through construction and warranty. You’ll coordinate…
Added 1 day ago
Senior Events and Promotions Specialist-Limited Term
ontariotechu
Oshawa, ON
Reporting to the Manager, Integrated Communications & Engagement, the Senior Events and Promotions Specialist leads the planning, coordination, and execution of high-profile, pan-university…
Added 1 day ago
Project Manager III - Engineering, Construction & Transportation Management
Halton Region
Oakville, ON
Reporting to the Manager, Engineering Management Office (EMO), The Project Manager III serves as a strategic leader within the Engineering Management Office, driving the successful…

BrandActive

Manager, Client Engagement - Wayfinding

Toronto, ON, M5G 1S5, Canada

Job type: Full-time
Experience: 3-5 years of relevant experience in management consulting or another role that demonstrates strategic problem-solving, client management and complex project leadership.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Our Company

BrandActive specializes in the financial analysis, strategy, and logistics of rebrand implementation. Since 1998, we’ve helped many of the world’s most valuable brands plan, budget, and implement brand change - optimizing spend, improving efficiency, and reducing complexity along the way.

That same combination of strategy, analysis and practical implementation is at the heart of our growing wayfinding practice. We bring together user experience, design thinking and strategic problem solving to help people navigate complex environments more easily.

At its core, wayfinding is about understanding how people experience and move through a space, then designing a better journey. We work with complex organizations, particularly healthcare systems, to identify where people struggle to navigate and uncover the underlying factors contributing to those challenges. From there, we translate those insights into strategies and practical solutions, from system-wide frameworks for large, multi-site organizations to more detailed recommendations for individual locations,

Our work spans strategy through implementation. We define the future experience, develop and test solutions, and help clients bring recommendations to life across signage, communications, maps, digital tools, branded environments and human support.

Across all our work, we help clients solve complex problems, make smarter decisions, save time and money, and create experiences that work in the real world. Learn more about our approach to wayfinding.

The Opportunity

BrandActive is currently seeking a Manager, Client Engagement - Wayfinding to join our growing wayfinding practice. This is an opportunity to lead complex, strategic work while helping shape and grow an evolving area of our business.

In this client-facing consulting role, you will lead wayfinding engagements from discovery through implementation, working closely with clients and cross-functional BrandActive teams. You will conduct analysis, synthesize qualitative and quantitative insights, frame complex challenges, develop strategies and solutions, and test and refine them in real-world environments. Ultimately, you will translate your findings into clear, actionable recommendations our clients can implement

We are looking for a curious, structured thinker who enjoys solving complex problems, and is comfortable working through ambiguity. You should be able to quickly make sense of new information, develop a point of view, and make sound, defensible recommendations. Strong client leadership, facilitation, project management, communication and strategic problem-solving skills are essential.

Responsibilities

Develop wayfinding strategies and solutions

Lead discovery through stakeholder interviews, workshops, document review, observational research and on-site assessments of the end-to-end user journey and experience.
Synthesize qualitative and quantitative information to identify root causes, map key journey and decision points, and define and prioritize the most important opportunities for improvement.
Develop a clear strategic point of view on the future wayfinding experience, balancing user needs with operational, brand, and digital- and physical-environment considerations
Develop system-wide wayfinding guidelines for large, multi-site organizations, that establish scalable structures for how locations and destinations are organized and named, how information is prioritized, and develop guiding principles and standards for how wayfinding tools should work together.
Develop detailed recommendations for individual locations, applying system-wide guidelines where they exist and using sound strategic judgment to address the unique needs of each environment.
Create recommendations across the full wayfinding ecosystem, including signage, pre-visit communications, maps, digital tools, branded environments, environmental cues and human support.
Test and refine recommendations through pilot applications, on-site walkthroughs, stakeholder feedback and real-world operational considerations.

Lead clients and projects

Own the day-to-day client relationship and serve as a trusted strategic advisor throughout the engagement.
Facilitate meetings, working sessions and decision discussions with stakeholders from frontline teams through senior leadership, building alignment across different perspectives and priorities.
Turn complex analysis into clear, compelling client deliverables and present recommendations with confidence.
Lead internal project teams, establish clear roles and expectations, and coordinate contributions from strategy, client engagement, studio and other specialists.
Manage project plans, timelines, budgets, risks, decisions and deliverable quality against the agreed statement of work.
Identify and manage changes in scope, communicate their implications and support the development and approval of change orders.
Recognize opportunities to extend BrandActive’s support where additional work would create value for the client.

Guide implementation

Translate the approved strategy into clear implementation requirements and action plans, including which wayfinding tools are needed, sign placement plans, sign messaging, and action plans.
Lead on-site validation and testing with clients and key stakeholders to evaluate recommendations in the physical environment and adjust before implementation.
Provide strategic direction to designers and visualization specialists developing maps, isometrics, renders, signage, environmental graphics and branded-environment concepts.
Train and guide signage vendors and other implementation partners on the approved wayfinding solution and review their work for alignment with the intended user experience.
Coordinate with clients, vendors and internal teams through production and installation, helping sequence work in a way that maintains safe and clear navigation.

Leadership and Professional Development

Lead and coach team members by providing individualized feedback and development opportunities that foster career progression.
Manage team performance by addressing concerns proactively, conducting annual reviews, annual development meetings and offering constructive feedback regularly.
May participate and provide input into hiring process for team members.
Own your growth by setting and updating development goals, actively seeking feedback, and aligning your aspirations with business goals.
Contribute to internal initiatives that impact the client and/or team member experience such as our Equity, Diversity and Inclusion Advisory Committee, Community Impact Committee, or our Social Committee.
Bring forward smarter, faster, better solutions to processes and identify opportunities to be more agile in day-to-day activities.
Demonstrate inclusive and supportive behavior, contributing to BrandActive’s core values of trust, agility, and growth, commitment to equity, diversity, and inclusion, (EDI), humanity, and wellbeing.

Qualifications and Experience

You might not tick every box, but if you meet most of the qualifications and are excited about the role, we’d love to hear from you. We value potential, curiosity, and a growth mindset.

Post-secondary degree, diploma or certificate.
3-5 years of relevant experience in management consulting or another role that demonstrates strategic problem-solving, client management and complex project leadership.
A strong record of structuring ambiguous problems, evaluating imperfect information and making thoughtful recommendations when there is no obvious answer.
Experience building trusted client relationships and guiding stakeholders with different priorities toward decisions.
Excellent written and verbal communication skills, including the ability to develop high-quality presentation materials and communicate with people across functions and levels of seniority.
Strong facilitation, influencing and presentation skills, with a confident and professionally assertive presence.
Experience managing projects against a defined scope, timeline and budget while anticipating risks and maintaining quality.
Strong analytical, organizational and attention-to-detail skills, balanced with the ability to see the larger system and prioritize what matters most.
Strong working knowledge of Microsoft PowerPoint, Word and Excel.
Ability to travel approximately 25% of the time, primarily within North America, and conduct on-site assessments in large, complex facilities.

Experience that would be an asset

Consulting, wayfinding strategy, user experience, consumer or patient experience, service design, physical experience or environmental strategy.
Healthcare or another complex, highly regulated operating environment with large physical footprints.
Brand implementation, change management or operational transformation.
Developing or directing renders, maps, diagrams, environmental graphics or other visual materials. These production skills are helpful, but not essential.

Compensation and Benefits

BrandActive offers a comprehensive compensation and benefits package, including:

Competitive compensation: $100,000-$150,000 CAD. Total compensation depends on experience, skills, and location and includes non-cash rewards.
Values-led culture focused on humanity, trust, agility, and growth. Check out our Culture Statement.
Comprehensive health and dental coverage with no waiting period – your benefits start on day one.
Mental health resources such as an Employee Assistant Program (EAP) and access to the Headspace app.
Generous paid time off: 4 weeks of vacation, additional office closures, Flex Fridays, and extended long weekends throughout the summer.
Holistic wellbeing benefits, including a wellbeing allowance, flexible additional time off to care for a loved one, support mental health, or observe meaningful religious or cultural holidays.
Parental leave benefits to support you and your family.
$2,000 annual professional and personal development support, including funding and time off for learning to support your growth.
Home office and communications reimbursement to help you work comfortably.
Charitable donation matching to support the causes that matter to you.
Flexible work options – Hybrid.
Two annual town halls in Toronto, featuring engaging sessions and fun team activities.
Supportive leadership and career development, with ongoing coaching and feedback to help you grow and succeed, quarterly formal feedback, annual performance reviews and separate annual development meetings.
Work-from-anywhere flexibility, with the option to work abroad for up to four weeks (in eligible countries and after a minimum tenure depending on the role and circumstance).
And more!

Start Date

Immediately

Location

Greater Toronto Area. Candidates may live outside Toronto provided they can work from BrandActive’s Toronto office approximately two days per week. Travel is expected approximately 25% of the time, primarily within North America.

Job vacancy

This role reflects growth in our team and the expansion of BrandActive’s wayfinding capabilities.

Commitment to Equal Opportunity

BrandActive is proud to be an equal opportunity employer and values inclusion in its workforce. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Accessibility Statement

BrandActive is dedicated to ensuring an accessible and inclusive experience for all candidates. If you require accommodations during the application process, please let the Talent Manager know. We are committed to partnering with you to provide support and make reasonable adjustments throughout the process. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

The Interview Process

At BrandActive, we use AI within our recruitment process in the following ways: screening applicants and recording calls and interviews. All candidates will be notified of the use of AI at the start of a call or interview and can request to opt out. As part of our broader dedication to EDI, we continuously review and refine our use of AI to support equitable experiences for all applicants.

Initial Call (Pre-Screen): If your application is selected, you will have a prescreen call with the Talent Manager where we will use AI to transcribe for accurate note taking.
Virtual Interview: Followed by an interview with the Associate Director.
Case Interview: the final round is an in-person case interview with the Associate Director and VP, Client Engagement.

We thank all applicants for their interest in BrandActive, however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead complex wayfinding engagements from discovery through implementation, managing client relationships and cross-functional teams. Develop strategic solutions, synthesize insights, and create actionable recommendations for signage, digital tools, and environmental design.

Requirements

Requires 3-5 years of experience in management consulting or a related field with a focus on strategic problem-solving and client leadership. Candidates must possess strong analytical skills, the ability to manage projects against defined scopes, and excellent communication abilities.

Skills

Strategic problem-solving
Client management
Project leadership
Wayfinding strategy
Stakeholder facilitation
Data synthesis
User experience
Change management
Project management
Communication
Analytical skills
Microsoft PowerPoint
Microsoft Word
Microsoft Excel
Consulting

Benefits

Health insurance
Dental coverage
Mental health resources
Employee assistance program
Paid time off
Wellbeing allowance
Parental leave
Professional development support
Home office reimbursement
Charitable donation matching

Visa sponsorship

Not detected in the job text

Keywords

Wayfinding
Management Consulting
User Experience
Service Design
Strategic Planning
Project Management
Stakeholder Engagement
Healthcare Systems
Brand Implementation
Environmental Graphics
Data Analysis
Change Management
Operational Transformation
Signage
Digital Tools
Facilitation
Client Engagement
Strategy
Logistics
Financial Analysis

Report this job