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Brandon University

Casual Support Worker

  • Brandon, MB, Canada

Temporary

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Job details

Job type
Temporary
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Posting language
English
Posted

Original job description

YWCA Westman Posted: October 16, 2026

Expires: November 16, 2026

Location

158-11th Street, Brandon, Canada

Job Type

Casual

Category

Health Care Field/ Nursing Science Social Work Field Student

Application Procedure

Resume, Cover Letter

Contact Name

Valeria

Phone Number

(204) 571-3680

Description

The ideal candidate for this role is a compassionate and nurturing individual with abilities in counselling and mentoring.

Purpose

The purpose of the Support Worker is to aid and support individuals who are residing in the Shelter. Support can be offered in the form of counselling, assistance with goal setting, making appointments and other such needs.

Duties & Responsibilities

  • Engaging with client in crisis situations, includes determining immediate needs for support and intervention.
  • Assist clients with preparing for and attending meetings with various services such as legal aid, CFS, and alike.
  • Act as an advocate for clients in dealings with EIA, courts, housing, legal aid, medical, etc.
  • Assist with answering crisis phone line: troubleshooting, offering support and advocacy or alternative resources when required.
  • Assist with client intakes and assessments: creating client files, entering information into internal system, processing paperwork.
  • Assist with general client and facility care: cooking, cleaning, and answering doors.

Strengths and Knowledge

The Ideal Candidate Will Possess

  • A thorough understanding of the issue of violence against women and their children including the types of abuse, family impact, related historical, societal, and power issues.
  • Clinical counselling and assessment skills.
  • Knowledge on resources available in the community.
  • The ability to facilitate groups include speaking to groups, troubleshooting, and determining needs.
  • The ability to work alone and exercise good judgement in handling demands of a crisis.
  • The ability to handle crisis situations calmly.
  • The ability to approach situations without judgement and meet people where they are.
  • The ability to make connections, build trust, and maintain positive relationships with clients.
  • Maturity and be a dependable person.

Qualifications & Experience

The ideal candidate will possess:

  • A Diploma or Degree in the humanities such as Applied Counselling, Social Work, Psychology, Sociology, or alike.
  • Experience working from Trauma Informed/Harm Reduction lens is essential.
  • Other related education in crisis intervention, domestic violence, addictions.
  • Experience working with clients in trauma situations.
  • Experience working with domestic/sexual abuse cases.
  • Experience managing crisis situations and supporting people through crisis.
  • Current non-violent crisis intervention certificate, Emergency First-Aid and CPR certificate, and Food Safe certificate.
  • A satisfactory Adult and Child Abuse Registry and Criminal Record Check.

Working Conditions

  • Physical: This position will be based in an office in a women’s shelter facility. This position may hold physical demands such as cooking and cleaning, etc.
  • Mental Health: This position will be exposed to crisis situations including witnessing individuals and children in distress.

To apply for the position of Casual Support Worker, please submit your resume and cover letter to careers@ywcawestman.ca. You may also drop off in person to 158-11th Street in Brandon.
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Responsibilities

Support shelter residents through counselling, goal setting, crisis intervention, advocacy, and help accessing community services. Assist with crisis-line calls, client intakes and assessments, paperwork, and general facility needs such as cooking, cleaning, and answering the door.

Requirements

A diploma or degree in a humanities-related field such as counselling, social work, psychology, or sociology is sought, along with experience supporting people affected by trauma and domestic or sexual abuse. The role requires a trauma-informed and harm-reduction approach, relevant crisis and counselling skills, current non-violent crisis intervention, first-aid and CPR, and Food Safe certificates, plus satisfactory abuse registry and criminal record checks.

Skills

  • Crisis Intervention
  • Counselling
  • Client Advocacy
  • Trauma-Informed Care
  • Harm Reduction
  • Client Assessment
  • Goal Setting
  • Crisis Management
  • Group Facilitation
  • Relationship Building
  • Community Resource Knowledge
  • Domestic Violence Support
  • Client Intake
  • Communication
  • Sound Judgment

Visa sponsorship

Not detected in the job text

Hiring contact

Valeria

Categories

  • Social Services
  • Healthcare
  • Customer Service & Support

Keywords

  • Women's Shelter
  • Social Work
  • Applied Counselling
  • Psychology
  • Sociology
  • Trauma-Informed Care
  • Harm Reduction
  • Crisis Intervention
  • Clinical Counselling
  • Client Assessment
  • Domestic Violence
  • Sexual Abuse
  • Addictions
  • Violence Against Women
  • Client Advocacy
  • Crisis Phone Line
  • Client Intake
  • Goal Setting
  • Community Resources
  • Group Facilitation
  • Non-Violent Crisis Intervention Certificate
  • Emergency First Aid
  • CPR
  • Food Safe Certificate
  • Adult and Child Abuse Registry Check
  • Criminal Record Check

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