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Brandon University

Client Engagement Specialist

Brandon, MB, Canada

SALARY: $73,156 to $90,499 per annum · Full-time

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Job details

Pay: SALARY: $73,156 to $90,499 per annum
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Manitoba Agricultural Services Corporation Posted: October 7, 2026

Expires: October 22, 2026

Location

Unit 100 - 1525 First Street South, Brandon, Canada

Job Type

Full-time (temporary)

Category

Agriculture Communications Provincial/ Federal Government

Application Procedure

Resume, Cover Letter

Contact Name

Tyler Horan

Phone Number

4318157099

Description

Position: 14-Month Term

Location: Brandon or Portage la Prairie, MB

(There may be an opportunity for a hybrid work arrangement.)

Manitoba Agricultural Services Corporation (MASC) has an exciting opportunity for you to be a part of a team that values building relationships, enables change, and supports the agriculture industry in Manitoba. Come join our team as we offer an engaging work environment, competitive pay, a comprehensive benefits package (including pension plan), and we encourage a healthy work-life balance.

Reporting to the Product Delivery Manager, the Client Engagement Specialist plays a pivotal role in enhancing client relationships, improving service delivery experiences, and supporting MASC’s stakeholders. Acting as a liaison between MASC and Manitoba agricultural producers, and stakeholders, this role ensures client feedback is captured, analyzed, and used to inform service improvements and program delivery. The specialist also collaborates on strategic outreach efforts through events, stakeholder engagement, and product promotion.

MASC values excellence, integrity, and accountability. We strive to enhance existing products and develop new products, transform service delivery to enrich the client experience, pursue customer driven organizational change, and maximize performance, engagement, and development of all employees.

MASC has five core competencies: communication, decision making, initiative & innovation, leadership, and organization. Competencies relate to every position at MASC and along with the technical requirements, are included in the qualifications for all positions at MASC.

Essential Qualifications

Post-secondary education in Marketing, Communications, Business Administration, or related field or an equivalent combination of education and related experience may be considered.
Experience with client engagement including translating client insights and business objectives into value propositions and improving the overall client experience.
Experience bringing products or programs to market including market/data analysis and post-launch performance tracking.
Experience with report writing.
Experience interpreting, applying and explaining programs, policies and procedures.
Experience using social media platforms, specifically X, Facebook, LinkedIn and YouTube.
Experience in providing training and developing associated materials.
Experience with Microsoft Office 365 products (SharePoint, OneDrive, Excel, Word, Outlook, PowerPoint) in a cloud-based environment.
Ability to establish, develop and foster stakeholder and industry relationships.

Desired Qualifications

Knowledge of Manitoba agriculture, is considered an asset.
Ability to communicate verbally in both official languages (French and English), is an asset.

Conditions Of Employment

Must be legally entitled to work in Canada.
Must possess a valid drivers license, access to a vehicle and the ability to travel within the Province of Manitoba.

SALARY: $73,156 to $90,499 per annum

CLOSING DATE: October 22, 2026

COMPETITION: #2026-27-22

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.*

How To Apply

To be considered for this competition you must submit your application (Cover Letter, Resume, and any other required documents) directly online. View/select this competition and select ‘I am interested’ found at the bottom. Create a profile (first time users) or login (returning users) and apply.

To apply click HERE

For Competition Or Accommodation Inquires Only

Email: hr@masc.mb.ca

NOTE: We will not accept applications of any kind sent directly to this email. Only applications submitted online directly to the competition (as noted above) will be considered.

We believe diversity strengthens our ability to provide excellent customer service in a positive work environment. We encourage all to apply. Only those selected for further consideration will be contacted.

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More about this job

Responsibilities

Build and strengthen relationships with agricultural producers and stakeholders, capturing and analyzing client feedback to inform service improvements and program delivery. Support strategic outreach through events, stakeholder engagement, and product promotion, while contributing to improved client experiences.

Requirements

Requires post-secondary education in marketing, communications, business administration, or a related field, or an equivalent combination of education and experience. Candidates should have experience in client engagement, product or program launches, reporting, interpreting policies and programs, social media, training, and Microsoft Office 365, as well as the ability to build stakeholder relationships.

Skills

Client Engagement
Client Experience Improvement
Market Analysis
Data Analysis
Product Launch
Performance Tracking
Report Writing
Program Interpretation
Policy Application
Social Media Management
Training Development
Microsoft Office 365
Communication
Decision Making
Initiative and Innovation

Benefits

Pension Plan

Visa sponsorship

Not detected in the job text

Hiring contact

Tyler Horan

Keywords

Agriculture
Client Engagement
Stakeholder Engagement
Client Feedback
Service Delivery
Client Experience
Product Delivery
Product Promotion
Strategic Outreach
Market Analysis
Data Analysis
Post-Launch Performance Tracking
Report Writing
Program Delivery
Policies and Procedures
Social Media
X
Facebook
LinkedIn
YouTube
Training
Microsoft Office 365
SharePoint
OneDrive
Excel
Word
Outlook
PowerPoint
Cloud-Based Environment
Manitoba Agricultural Producers

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