Branch Manager
- Stoney Creek, NB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 5 years’ progressively responsible management experience within the industry.
- Posting language
- English
- Posted
Original job description
The Branch Manager is responsible for driving sales growth, operational efficiency, and customer satisfaction across all branch functions, including new and used equipment sales, parts, and service. This role leads the team through hands-on sales mentorship, strategic planning, and performance management to meet business targets.
Who We Are
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.
For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.
Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.
That’s Powerful Value, Delivered.
What You Will Be Responsible For
- Manage branch operations to achieve growth and profitability across new and used whole goods sales, parts, and service offerings.
- Lead by example in sales activities, providing hands-on mentorship to develop team members’ selling skills and improve overall sales performance.
- Develop and implement monthly sales projections, budgets, and forecasts aligned with corporate objectives.
- Analyze market trends and competitive pressures to identify business gaps and develop strategies to expand market share.
- Oversee daily branch operations to ensure efficiency, safety, compliance, and customer satisfaction.
- Manage asset control by monitoring inventory turn, aging, and protection of company assets, including new and used whole goods.
- Collaborate with the VP of Credit to manage branch account receivables, ensuring timely collections and financial stability.
- Follow company policies, procedures, and practices for employment and employee relations.
- Recruit, train, and motivate branch employees to build a skilled, engaged workforce focused on long-term success for the company and customers.
- Review employee performance against goals on an ongoing basis and document individual employee performance annually.
- Build and maintain strong relationships with customers, internal teams, vendors, and community partners to enhance loyalty and brand reputation.
- Maintain current product knowledge and industry awareness to provide accurate information and support to customers and staff.
- Other duties as assigned.
- 5 years’ progressively responsible management experience within the industry.
- Proven ability to lead, motivate, and develop teams to drive business growth and operational success.
- Strong understanding of industry products, dynamics, and departmental operations.
- Strong communication, negotiation, and interpersonal skills.
- Ability to analyze financial reports and make data-driven decisions to support branch profitability.
- Proficient in Microsoft Office Suite.
- Valid driver’s license with a clean driving abstract and willingness to travel as needed.
- Demonstrated product support background and sales expertise considered an asset.
- Ability to maintain a flexible schedule and possess a strong commitment to delivering high-quality results, with a readiness to meet the demands of the industry.
- Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
- Continuous Learning: through on-the-job training and educational opportunities.
- Opportunities for advancement within a growing company that values initiative and teamwork.
- Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
- Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.
More about this job
Responsibilities
Lead branch operations across equipment sales, parts, and service to achieve growth, profitability, efficiency, and customer satisfaction. Mentor and manage employees, oversee budgets and forecasts, inventory and receivables, and build strong relationships with customers, vendors, and internal partners.
Requirements
Requires at least five years of progressively responsible management experience in the industry, with demonstrated ability to lead teams and knowledge of industry products and departmental operations. Candidates should have strong communication, negotiation, financial analysis, and sales skills, proficiency in Microsoft Office, and a valid driver’s license with a clean driving abstract.
Skills
- Branch Operations Management
- Sales Leadership
- Team Mentorship
- Strategic Planning
- Budgeting and Forecasting
- Market Analysis
- Inventory Management
- Asset Control
- Recruitment and Training
- Performance Management
- Product Knowledge
- Financial Analysis
- Negotiation
- Microsoft Office
Benefits
- Health Insurance
- Dental Insurance
- Other Insurance
- Company-Matched Pension
- Company-Matched RRSP
- On-the-Job Training
- Educational Opportunities
- Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Sales
- Customer Service & Support
- Finance & Accounting
- Manufacturing
Keywords
- Branch Management
- Machinery Manufacturing
- Peterbilt
- New Equipment Sales
- Used Equipment Sales
- Whole Goods
- Parts
- Service Operations
- Sales Growth
- Operational Efficiency
- Customer Satisfaction
- Sales Mentorship
- Strategic Planning
- Budgets
- Sales Projections
- Forecasting
- Market Share
- Market Trends
- Competitive Analysis
- Inventory Turn
- Asset Protection
- Accounts Receivable
- Employee Relations
- Recruitment
- Performance Reviews
- Product Support
- Microsoft Office Suite
- Driver’s License
- Customer Relationships