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Service Administrator (Service Writer) - Kyle
Pattison Agriculture Limited
Kyle, SK
At Pattison Agriculture we seek talent ready to GROW, CONNECT AND EVOLVE with us! We are looking for a Service Administrator (Service Writer) to join our fast-paced, energetic dealership in…
Service Writer
Jetstream of Houston
Nisku, AB
Full-time
We are seeking a customer focused, organized and engaged Service Writer. This individual is the primary liaison between customers and the service department. They are responsible for…
Service Writer / Advisor
Federal Signal Corporation
Calgary, AB
Full-time
We are seeking a hands-on, organized, and engaged Service Writer. This individual is the primary liaison between customers and the service department. They are responsible for accurately…
Service Writer / Advisor
Jetstream of Houston
Calgary, AB
Full-time
We are seeking a hands-on, organized, and engaged Service Writer. This individual is the primary liaison between customers and the service department. They are responsible for accurately…
Service Writer
Rocky Mountain Equipment
Saskatoon, SK
Full-time
The Service Writer helps keep everything in line in the service department - things would go awry without them. From scheduling work orders to connecting with customers and technicians to…
Service Writer
Rocky Mountain Equipment
Monet No. 257, SK
Full-time
The Service Writer helps keep everything in line in the service department - things would go awry without them. From scheduling work orders to connecting with customers and technicians to…
Service Writer
Brandt Group of Companies
Ottawa, ON
Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.
Service Writer
Sunbelt Rentals, Inc.
Regina, SK
Full-time
Join our team as a Service Writer! In this role, you'll support daily service operations by managing work orders, processing warranty claims, coordinating parts, and providing excellent…
Instructor – Fleet Management Assistant / Junior Service Writer Program
Omnia Training
St. Albert, AB
…to deliver our 10-week Fleet Management Assistant – Junior Service Writer Program at our St. Albert training…
Evening Service Writer
Bayview Trucks - Fredericton
Fredericton, NB
Full-time
Reporting to the Service Manager, the Evening Service Writer is a confident, energetic, CUSTOMER FOCUSED member of the Service department.
Evening Service Writer
Fredericton Convention Centre
Fredericton, NB
Full-time
Reporting to the Service Manager, the Evening Service Writer is a confident, energetic, CUSTOMER FOCUSED member of the Service department.
Rédacteur technique et illustrateur en aéronautique – Bulletins de service et catalogues de pièces illustrés / Aerospace Technical Writer & Illustrator – Service Bulletins and Illustrated Parts Catalog
RTX
Longueuil, QC
Full-time
Titre du poste: Rédacteur technique et illustrateur en aéronautique – Bulletins de service et catalogues de pièces illustrés
Service Writer
Brandt Group of Companies
Laval, QC
Full-time
Brandt Tractor Ltd is currently seeking a Service Writer for our Laval Construction and forestry location.
Service Writer
Brandt Group of Companies
Laval, QC
Full-time
Brandt Tractor Ltd is currently seeking a Service Writer for our Laval Construction and forestry location.
Service Writer - Peterbilt (Day Shift)
Brandt Group of Companies
ON
Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.
Service Writer
Brandt Group of Companies
QC
Full-time
Brandt Tractor Ltd is currently seeking a Service Writer for our St-Georges Construction and Forestry location.
Service Writer
Birch Mountain Enterprises
Fort McMurray, AB
Full-time
Birch Mountain Enterprises (BME) are hiring an experienced Service Writer immediately for our Fort McKay Incubator Park Location, located within the Fort McKay First Nation.
Service Writer
Nors
Vernon, BC
We are looking for a Service Writer to join our Service team in Vernon, BC.
Service Writer
Federal Signal Corporation
Nisku, AB
Full-time
We are seeking a customer focused, organized and engaged Service Writer. This individual is the primary liaison between customers and the service department. They are responsible for…
Service Writer
Brandt Group of Companies
AB
Full-time
Brandt is currently seeking a Service Writer for our Rocky View Agriculture location.
Service Writer
Finning
Fort McMurray, AB
Full-time
Are you highly organized, customer-focused, and comfortable working in a fast-paced service environment? We're looking for a Service Writer to join our Fort McMurray team.
Service Writer - Peterbilt
Brandt Group of Companies
Sudbury, ON
Full-time
We are currently seeking a Service Writer for our Sudbury Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time…
Service Writer - Peterbilt
Brandt Group of Companies
London, ON
Full-time
We are currently seeking a Service Writer for our London Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time…
Service Writer - Peterbilt
Brandt Group of Companies
Estevan No. 5, SK
Full-time
We are currently seeking a Service Writer for our Estevan Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time…
Service Writer - Peterbilt
Brandt Group of Companies
North Bay, ON
Full-time
We are currently seeking a Service Writer for our North Bay Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time…

Brandt Group of Companies

Service Writer

AB, Canada

Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Service Writer assists the service manager by managing work orders, maintaining service department records, and handling customer inquiries. They are also responsible for updating customer profiles and processing warranty or product improvement claims.

Requirements

Candidates must have a high school diploma or equivalent and proficiency with Microsoft Office and standard office procedures. A basic understanding of mechanical terms and accounting practices is preferred.

Experience

0 to 2 years

Education

high school

Working hours

40 hours per week

Work arrangement

On-site

Skills

Microsoft Office
Office procedures
Data entry
Customer service
Work order management
Invoicing
Filing
Record keeping
Mechanical terminology
Accounting practices
Warranty processing
Technical documentation

Benefits

Health insurance
Dental insurance
Insurance
Pension program
RRSP program
On-the-job training
Educational opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Writer
Service Department
Work orders
Invoicing
Microsoft Office
Customer service
Warranty claims
Filing
Record keeping
Mechanical terms
Accounting practices
Agriculture
Service technician
Office procedures
Data management

Original job description

Brandt is currently seeking a Service Writer for our Rocky View Agriculture location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records related to the Service Department's operations.

Who We Are

Brandt is a customer-driven company, privately owned and family-run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

Fields internal and external customer inquiries to the Service Department
Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
Maintains the service library with current information (for example, files bulletins, manuals, multimedia, etc.) under the direct supervision of the Service Manager
Maintains Service Department filing and records
Updates customer profiles using equipment, hours, or other information from the customer work orders
Maintains accessories and supplies and prepares replacement orders
May prepare Service Technician efficiency reports
May process warranty and/or product improvement claims, including the computation of charges, submission and follow-up

What We Look For

Experience with and ability to use standard desktop software applications such as Microsoft Office and internet functions
High School Diploma or equivalent experience
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
Basic knowledge of accounting practices

What We Offer

Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.

Continuous Learning: through on-the-job training and educational opportunities.

Opportunities for advancement within a growing company that values initiative and teamwork.

Comprehensive benefits coverage: including health, dental, insurance, and more to support your and your family’s well-being.

Retirement savings programs: Company-matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you.  It’s as simple as that. 

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