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Preventive Maintenance Coordinator

  • Surrey, BC, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Brandt is currently seeking a Preventive Maintenance Coordinator in our Surrey Construction and Forestry location. This position is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors as well as, the day-to-day task of supporting efficient, accurate and timely fulfillment of Brandt’s contractual Preventive Maintenance business.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

  • Quote & Set-up of Preventive Maintenance Agreements in our contracts’ management system
  • Preventive Maintenance Agreement Administration
  • Track and maintain Preventive Maintenance Agreement information
  • Review, close and invoice completed jobs
  • Coordinate necessary service with Customers and Preventive Maintenance Technicians
  • Update and maintain our pricing calculator tool
  • Handle incoming Preventive Maintenance call requests from our internal and external customers
  • Manage Prepaid agreements
  • Utilize John Deere Link to monitor & track customer’s machines with Preventive Maintenance contracts
  • Other related duties as assigned

What We Look For

  • Experience and understand maintenance of construction equipment
  • Experience in service delivery activities and processes
  • Previous experience as a Service Writer is preferred
  • Strong communication skills; timeliness, organized, and high attention to detail
  • Ability to in multi-task at a high-volume workload environment
  • Knowledge of contracts and associated processes’ management
  • Sound knowledge of MS Office software tools; Excel, Word, Access, Outlook, etc.
  • Self-starter with the ability to work independently and make informed, logical decisions

What We Offer

  • Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
  • Continuous Learning: through on-the-job training and educational opportunities.
  • Opportunities for advancement within a growing company that values initiative and teamwork.
  • Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
  • Retirement savings programs: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that!

More about this job

Responsibilities

The Preventive Maintenance Coordinator at Brandt will set up and administer PM agreements, track contract information, coordinate service between customers and technicians, and handle incoming PM requests. The role also invoices completed jobs and maintains the pricing calculator tool.

Requirements

Candidates need experience maintaining construction equipment and working in service delivery, with knowledge of contract management. Strong communication, organization, attention to detail, multitasking and MS Office skills are needed.

Skills

  • Preventive maintenance administration
  • Contract management
  • Service coordination
  • Quoting
  • Invoicing
  • Construction equipment maintenance knowledge
  • Service writing
  • John Deere Link
  • MS Excel
  • MS Word
  • MS Access
  • MS Outlook
  • Pricing calculator maintenance
  • Multitasking
  • Attention to detail
  • Communication
  • Self-direction

Benefits

  • Health and dental coverage
  • Pension and RRSP programs
  • Advancement opportunities

Categories

  • Manufacturing
  • Customer Service & Support
  • Administrative
  • Trades

Keywords

  • Preventive Maintenance
  • PM agreements
  • contract management
  • service coordinator
  • service writer
  • construction equipment
  • forestry equipment
  • John Deere Link
  • pricing calculator
  • MS Excel
  • MS Access
  • MS Outlook
  • quoting
  • invoicing
  • service scheduling
  • customer support
  • Brandt
  • Surrey

Seniority

Entry level

Perks

  • Retirement plan

Tools

  • Excel
  • Word
  • Access
  • Outlook
  • John Deere Link
  • pricing calculator
  • contracts management system

Languages

  • English

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