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Added 6 hours ago
F/
Senior Credit Manager (Specialized Credit)
FCC / FAC
Calgary, AB · Ottawa, ON · Toronto, ON · Regina, SK · Kanata, Ontario
- Full-time
As a Senior Credit Manager, you’ll support the Project Finance and Strategic Finance teams by applying outside-the-box thinking to analyze and adjudicate complex loan proposals that support…
Added 7 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 10 hours ago
KE
Analyst/Associate
Kanin Energy
Calgary, AB
- Full-time
…market analysis to join our Calgary-based team. Reporting to the Manager, Corporate Development, this is a high-impact role for someone who wants to move from pure transaction execution…
Added 10 hours ago
T
Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Knowledge of industry best practices in modelling, risk monitoring & analytics, and best vendors for Insurance
Added 10 hours ago
M
Intermediate Water Resources Engineer
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Nanaimo, BC
- Full-time
…coordinating projects, and an interest in growing into a Project Manager role. You will also have opportunities to support and lead business development initiatives and help strengthen…
Added 11 hours ago
HN
Commercial Manager / Senior Commercial Manager
Horizon New Energy
Calgary, AB
- Full-time
We are looking for a Commercial Manager / Senior Commercial Manager to help grow our renewable energy portfolio across Canada. Reporting to Horizon’s Managing Director, you will lead…
Added 14 hours ago
V
Staff Software Developer, Simulation / Développeur(se) logiciel principal(e), Simulation
Vention
Montreal, QC
- Full-time
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Added 15 hours ago
MO
Program Manager, Wastewater Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
The Municipality of Chatham-Kent has an opening for a permanent full-time Program Manager, Wastewater Services with the Public Utilities Commission.
Added 15 hours ago
MO
Program Manager, Water Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
The Municipality of Chatham-Kent has an opening for a permanent full-time Program Manager, Water Services with the Public Utilities Commission.
Added 15 hours ago
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Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
The Model Validation (MV) group in Enterprise Risk, Risk Management is responsible for the independent validation and approval of all analytical models used for TD.
Added 15 hours ago
T
Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Knowledge of industry best practices in modelling, risk monitoring & analytics, and best vendors for Insurance
Added 15 hours ago
T
Data Scientist I (Quants) – Insurance Model Validation
TD
Toronto, ON
- Full-time
The Model Validation (MV) group in Enterprise Risk, Risk Management is responsible for the independent validation and approval of all analytical models used for TD.
Added 16 hours ago
H
Financial Reporting & Risk Manager
Halifax
Goffs, NS
- Full-time
Reporting to the Director of Finance, the Financial Reporting & Risk Manager oversees financial reporting, accounting operations, treasury, audits, financial systems, insurance, and…
Added 17 hours ago
B
Manager, Business Restructuring & Turnaround Services
BDO
Vancouver, BC
- Full-time
Our Vancouver office is looking for a Manager to join our Corporate Restructuring team.
Added 18 hours ago
TH
Senior Manager, Finance
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Toronto, ON · CAN - Toronto
- Full-time
The Senior Manager, Finance, is a hands-on strategic finance leader responsible for defining and supporting the broader Canadian Finance mandate, serving as a senior Finance partner within…
Added 18 hours ago
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Senior Manager, Valuation
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Toronto, ON
- Full-time
Reporting to the Director, Valuation, the Senior Manager will be responsible for the execution of OTPP’s semi-annual private investment valuation processes, for the purpose of OTPP’s…
Added 18 hours ago
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Product Manager, Savings - Everyday Banking Products
BMO
Toronto, ON · BMOPLACE
- Full-time
…judgment, and a hands-on approach to execution. The Product Manager will work closely with partners across Frontline, Operations, Technology, Digital, Finance, Risk, Compliance, Legal,…
Added 19 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 20 hours ago
AP
Senior Manager, Business Development
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- Full-time
The Senior Manager, Business Development leads Atura Power’s efforts to advance gas, battery storage, renewable, and low-carbon growth strategies. This role identifies, evaluates, and…
Added 21 hours ago
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Valuations Manager
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- $120,000 to $140,000 CAD / year
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A prominent organization is seeking an experienced business Valuations Manager to join its finance team. This opportunity is ideal for a CPA and CBV with strong technical expertise who is…
Added 1 day ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 1 day ago
EG
Geotechnical Project Manager
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Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 1 day ago
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Sr Financial Analyst, Proprietary Products
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Added 1 day ago
EI
Geotechnical Project Manager
Egis in Canada
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 1 day ago
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Sr Financial Analyst, Proprietary Products
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Calgary, AB
- Full-time
Facilitate risk management process and mitigation activity through appropriate trend analysis and impact modelling on company business operations, initiatives, projects, strategic goals and…

Brant Community Healthcare System

Manager, After Hours Operations

Brantford, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: Demonstrated leadership experience (at least 3 years) in an acute care setting
Posting language: English
Posted: Oct 29, 2026

Original job description

Grow Your Career at Brant Community Healthcare System (BCHS)

At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us.

Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.

With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped By Our Core Values And Pillars

Core Values: Be Bold and Courageous | Commit to Excellence | Champion Equity | Be Trustworthy

Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused

These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare - right here at BCHS.

Why Choose BCHS?

Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Flexible Scheduling – Within a standard work week
Career Growth – Internal job postings, mentorship programs, and leadership development.
Predictable Work Locations – Stability and consistency in your work environment.
Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Commitment to Safety – Comprehensive safety programs for all
Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.
Diversity & Inclusion – We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.
Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
Community Impact – Make a real difference in patient care and public health every day.
Choose Civility – Where every interaction matters. Civility and respect shape our workplace, as individuals treat one another - and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations, and continually reviewing our policies and practices to ensure respect is at the core of everything we do.

Position Summary

The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required. The Manager, After Hours Operations provides advice and guidance to healthcare providers regarding complex patient care matters, patient flow, staffing, patient relations and risk management issues, policy administration and problem solving. The After Hours Manager is responsible for critical decision making as they assume full accountabilities for all operations at both sites during their shift, from 1900-0700 M-F and 24/7 on weekends and statutory holidays.

This is a unique managerial role well suited to someone who thrives on autonomy and prefers to focus on operations vs. administration as there are no direct reports and no budgeting responsibilities.

Primary Responsibilities

The Manager, After Hours Operations works collaboratively with the bed allocator, patient registration clerk, the shift leads on the clinical units and the on-call leaders to effectively and safely utilize the available bed space to ensure that the right patient is placed in the right bed in a timely manner. When demand for resources is greater than supply the Manager, After Hours Operations will decide how the available resources are to be allocated in order keep all areas of the organization functioning optimally and safely.
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring additional skill or expertise. The Manager, After Hours Operations helps to build capacity in staff members through mentorship and other acts of support such as: assisting with the interpretation of policy, offering support by facilitating communication amongst staff or with patients and families, referring staff to available resources at BCHS, facilitation of bed management meetings, sharing and discussing with staff the strategic priorities and ways in which they can contribute towards achieving these.
The Manager, After Hours Operations directly supports patients and families when situations occur that require a higher level of administrative authority. Manager, After Hours Operations is able to assist patients and families with the interpretation of BCHS's bill of patients’ rights and responsibilities. The Manager, After Hours Operations is also responsible for receiving and documenting formal complaints brought forward by patients and families and approving and initiating any necessary action to ensure the safety of patients, families, staff, physicians and visitors.
The Manager, After Hours Operations is responsible for maintaining an accurate log of situations requiring Manager, After Hours Operations participation or intervention for each shift. The Manager, After Hours Operations is responsible for communicating and engaging in follow up with managers and directors as necessary for situations that required administrative intervention. This follow up includes: communication via email, telephone, or face to face meetings.
The Manager, After Hours Operations also participates in activities such as Quality of Care Reviews following an exceptional event that occurred during the Manager, After Hours Operations shift. The Manager, After Hours Operations is also expected to participate in quality improvement initiatives to support the overall improvement of organizational performance.

Mandatory Qualifications

Bachelor’s degree requires; Master’s degree preferred
Member in good standing with their relevant Professional Regulatory Body (i.e. College of Nurses of Ontario etc.).
BLS required
Demonstrated leadership experience (at least 3 years) in an acute care setting

Core Competencies

Evidence of behaviour that aligns with the BCHS values C.A.R.E (compassion, accountability, respect and equity)
Leadership Competencies including diplomacy, operating strategically, leveraging diversity and differences, customer focused, ensuring accountability, managing complex problems, fostering collaborative relationships, cultivating engagement to drive vision and purpose, establishing and maintaining trust, displaying self-awareness, and demonstrating resiliency.
Ability to develop and cultivate relationships with front line staff and leadership.
Demonstrate effective communication skills that promote collaborative teamwork and enhance partnership among health professions.
Demonstrate intercultural and interdisciplinary competence.
Facilitate and foster teamwork and collaboration.
Demonstrate professionalism including legal, ethical and professional values as a basis for decision making.
Promote ethical and legal principles of integrity, honesty, flexibility and respect through role modelling.
Participate in ongoing professional self-development and support the professional learning of colleagues.
Commitment to continuous Quality Improvement and exceptional Customer Service

Our Commitment to Equity, Diversity, and Inclusion

BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life, including people of all genders, sexual orientations, racial and ethnic backgrounds, Indigenous identities, abilities, and lived experiences. Inclusion is part of how we deliver better care

We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please inform us when contacted, and we will work with you to meet your needs.

Ready to Make a Difference?

If you are passionate about healthcare and looking for a supportive and dynamic work environment, we would love to hear from you! Apply today and join BCHS in delivering exceptional care with compassion and integrity.

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More about this job

Responsibilities

Oversee hospital operations at both sites during after-hours shifts, making critical decisions about patient flow, bed placement, staffing, and resource allocation while advising staff on complex care, policy, and risk matters. Support patients and families with escalated concerns and complaints, document interventions, coordinate follow-up with leaders, and contribute to quality reviews and improvement initiatives.

Requirements

A bachelor's degree and current good standing with the relevant professional regulatory body are required; a master's degree is preferred, as is BLS certification. Candidates must have at least three years of acute-care leadership experience and demonstrate strong communication, collaboration, ethical decision-making, problem-solving, and quality-improvement capabilities.

Skills

Healthcare Operations
Patient Flow Management
Bed Allocation
Staffing and Resource Allocation
Clinical Leadership
Patient Relations
Risk Management
Policy Interpretation
Complaint Management
Crisis Decision-Making
Mentoring
Interdisciplinary Collaboration
Communication
Quality Improvement
Conflict Resolution
Cultural Competence

Benefits

Education Fund
Tuition Support
Professional Development
Mentorship Programs
Leadership Development
Employee Assistance Program
Employee Wellness Programs
Pension Plan
Employee Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

After-Hours Operations
Acute Care
Hospital Operations
Patient Flow
Bed Management
Resource Allocation
Staffing
Patient Relations
Risk Management
Policy Administration
Complaint Management
Patient Rights
BLS
Professional Regulatory Body
Quality of Care Reviews
Quality Improvement
Interdisciplinary Collaboration
Mentorship
Customer Service
Equity, Diversity, and Inclusion
Cultural Competence
Strategic Priorities

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