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Added 11 mins ago
TU
Physiotherapist
The University of British Columbia
Vancouver, BC
- Part-time
…Wellness Program, this role bridges student education with direct clinical practice; leading specialized exercise interventions for individuals with neurological conditions, mentoring…
Added 55 mins ago
AH
Manager
Alberta Health Services
Medicine Hat, AB
- Temporary
We are looking for a highly motivated healthcare professional to be part of the South Zone clinical operations structure. If you are passionate about improving health care and want to make…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Osoyoos, BC
- Full-time
There is an opportunity for ER shifts (APP renumeration) at SOGH in Oliver and Doctor of the Day shifts that come with a reasonable stipend
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Full-time
…including an autoclave. A great office staff including Office Manager, 2 MOA’s and a Receptionist will help you settle in, and support your administrative…
Added 4 hours ago
LH
Job Title Manager
Lookout Housing + Health Society
Vancouver, BC
- Full-time
The Manager is responsible for the oversight of Powell Street Getaway & Powell Horizon Residence/Keefer Lodge, ensuring all clientele receive the pertinent service. Salary will be…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
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- Internship
…care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 4 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…the new Sectra regional shared PACS system and the Integrated Manager will play an integral role in supporting the ongoing implementation, optimization, and governance of the EPIC system…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 5 hours ago
Cook I (Addictions Services)
Winnipeg Regional Health Authority
Ste. Rose du Lac, MB
Reports Maintenance needs, accidents, injuries, security issues and unsafe work conditions to the Supervisor or Manager. Completes all necessary documentation.
Added 5 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 6 hours ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
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- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 7 hours ago
E
Scheduling and Attendance Coordinator (SAC) - Full-Time (FT) - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Full-time
quality of resident care at the facility. In addition, the role may provide administrative support for the Operations Manager and/or Clinical Leadership.
Added 9 hours ago
LH
2600003008 - Facilitator/Coordinator Paramedic Progm
Lakeridge Health
Centre Wellington, ON
- Internship
Must have a satisfactory performance record;
Added 9 hours ago
QH
Medical Radiation Technologist (MRT) - MRI
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Belleville, ON
- Full-time
Responsible for ensuring an adequate level of products and supplies to support daily operations.
Added 9 hours ago
PH
Registered Nurse Patient Learning
Providence Healthcare
Vancouver, BC
- Other
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 9 hours ago
LH
Coordinator, CT/MRI – Victoria Hospital
London Health Sciences Centre (LHSC)
London, ON
- Full-time
Medical Imaging provides clinical support to LHSC as well as the region on both an inpatient and outpatient basis. Medical Imaging is comprised of the following imaging modalities: General…
Added 9 hours ago
LH
Manager
Lookout Housing and Health
Vancouver, BC
- Full-time
The Manager is responsible for the oversight of Powell Street Getaway & Powell Horizon Residence/Keefer Lodge, ensuring all clientele receive the pertinent service. Salary will be…
Added 10 hours ago
P(
Associate Creative Strategist
Phoenix (YC W21)
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Comfortability reading performance data, such as ad-level results in Meta Ads Manager, and communicating what to make next.
Added 10 hours ago
P(
Senior Manager, FP&A & Strategic Finance
Phoenix (YC W21)
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
We’re looking for a Senior Manager, FP&A & Strategic Finance who understands the analytics behind a business as well as the numbers on the page. This is a hands-on, high-ownership role for…
Added 10 hours ago
P(
Senior Manager, Accounting
Phoenix (YC W21)
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
We’re looking for a Senior Manager, Accounting who thrives in complexity and enjoys building financial foundations that scale. This is a hands-on leadership role for a technical accountant…
Added 11 hours ago
B
Product Manager MDS, Hypodermics and Anesthesia
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Product Manager MDS, Hypodermics and Anesthesia will lead the national marketing plan for the assigned MDS portfolio. The role will report to the Marketing Director for MDS, and, in…
Added 11 hours ago
ES
Manager 2, Finance
Easterseals Southern California
Kawartha Lakes, ON
- Full-time
…and lead a team to maintain efficient and accurate financial operations. Work closely with clinical, administrative, and executive teams to ensure the financial health and sustainability of…
Added 11 hours ago
ES
Manager 2, Finance
Easterseals Southern California
Maple, ON
- Full-time
…and lead a team to maintain efficient and accurate financial operations. Work closely with clinical, administrative, and executive teams to ensure the financial health and sustainability of…

Brant Community Healthcare System

Manager, After Hours Operations

Brantford, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 1, 2026
Experience: Demonstrated leadership experience (at least 3 years) in an acute care setting
Posting language: English
Posted: Nov 1, 2026

Original job description

Grow Your Career at Brant Community Healthcare System (BCHS)

At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us.

Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.

With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped By Our Core Values And Pillars

Core Values: Be Bold and Courageous | Commit to Excellence | Champion Equity | Be Trustworthy

Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused

These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare - right here at BCHS.

Why Choose BCHS?

Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Flexible Scheduling – Within a standard work week
Career Growth – Internal job postings, mentorship programs, and leadership development.
Predictable Work Locations – Stability and consistency in your work environment.
Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Commitment to Safety – Comprehensive safety programs for all
Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.
Diversity & Inclusion – We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.
Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
Community Impact – Make a real difference in patient care and public health every day.
Choose Civility – Where every interaction matters. Civility and respect shape our workplace, as individuals treat one another - and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations, and continually reviewing our policies and practices to ensure respect is at the core of everything we do.

Position Summary

The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required. The Manager, After Hours Operations provides advice and guidance to healthcare providers regarding complex patient care matters, patient flow, staffing, patient relations and risk management issues, policy administration and problem solving. The After Hours Manager is responsible for critical decision making as they assume full accountabilities for all operations at both sites during their shift, from 1900-0700 M-F and 24/7 on weekends and statutory holidays.

This is a unique managerial role well suited to someone who thrives on autonomy and prefers to focus on operations vs. administration as there are no direct reports and no budgeting responsibilities.

Primary Responsibilities

The Manager, After Hours Operations works collaboratively with the bed allocator, patient registration clerk, the shift leads on the clinical units and the on-call leaders to effectively and safely utilize the available bed space to ensure that the right patient is placed in the right bed in a timely manner. When demand for resources is greater than supply the Manager, After Hours Operations will decide how the available resources are to be allocated in order keep all areas of the organization functioning optimally and safely.
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring additional skill or expertise. The Manager, After Hours Operations helps to build capacity in staff members through mentorship and other acts of support such as: assisting with the interpretation of policy, offering support by facilitating communication amongst staff or with patients and families, referring staff to available resources at BCHS, facilitation of bed management meetings, sharing and discussing with staff the strategic priorities and ways in which they can contribute towards achieving these.
The Manager, After Hours Operations directly supports patients and families when situations occur that require a higher level of administrative authority. Manager, After Hours Operations is able to assist patients and families with the interpretation of BCHS's bill of patients’ rights and responsibilities. The Manager, After Hours Operations is also responsible for receiving and documenting formal complaints brought forward by patients and families and approving and initiating any necessary action to ensure the safety of patients, families, staff, physicians and visitors.
The Manager, After Hours Operations is responsible for maintaining an accurate log of situations requiring Manager, After Hours Operations participation or intervention for each shift. The Manager, After Hours Operations is responsible for communicating and engaging in follow up with managers and directors as necessary for situations that required administrative intervention. This follow up includes: communication via email, telephone, or face to face meetings.
The Manager, After Hours Operations also participates in activities such as Quality of Care Reviews following an exceptional event that occurred during the Manager, After Hours Operations shift. The Manager, After Hours Operations is also expected to participate in quality improvement initiatives to support the overall improvement of organizational performance.

Mandatory Qualifications

Bachelor’s degree requires; Master’s degree preferred
Member in good standing with their relevant Professional Regulatory Body (i.e. College of Nurses of Ontario etc.).
BLS required
Demonstrated leadership experience (at least 3 years) in an acute care setting

Core Competencies

Evidence of behaviour that aligns with the BCHS values C.A.R.E (compassion, accountability, respect and equity)
Leadership Competencies including diplomacy, operating strategically, leveraging diversity and differences, customer focused, ensuring accountability, managing complex problems, fostering collaborative relationships, cultivating engagement to drive vision and purpose, establishing and maintaining trust, displaying self-awareness, and demonstrating resiliency.
Ability to develop and cultivate relationships with front line staff and leadership.
Demonstrate effective communication skills that promote collaborative teamwork and enhance partnership among health professions.
Demonstrate intercultural and interdisciplinary competence.
Facilitate and foster teamwork and collaboration.
Demonstrate professionalism including legal, ethical and professional values as a basis for decision making.
Promote ethical and legal principles of integrity, honesty, flexibility and respect through role modelling.
Participate in ongoing professional self-development and support the professional learning of colleagues.
Commitment to continuous Quality Improvement and exceptional Customer Service

Our Commitment to Equity, Diversity, and Inclusion

BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life, including people of all genders, sexual orientations, racial and ethnic backgrounds, Indigenous identities, abilities, and lived experiences. Inclusion is part of how we deliver better care

We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please inform us when contacted, and we will work with you to meet your needs.

Ready to Make a Difference?

If you are passionate about healthcare and looking for a supportive and dynamic work environment, we would love to hear from you! Apply today and join BCHS in delivering exceptional care with compassion and integrity.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee hospital operations at both sites during after-hours shifts, making critical decisions about patient flow, bed placement, staffing, and resource allocation while advising staff on complex care, policy, and risk matters. Support patients and families with escalated concerns and complaints, document interventions, coordinate follow-up with leaders, and contribute to quality reviews and improvement initiatives.

Requirements

A bachelor's degree and current good standing with a relevant professional regulatory body are required, along with BLS certification; a master's degree is preferred. Candidates must have at least three years of acute-care leadership experience and demonstrate strong communication, collaboration, ethical decision-making, resilience, and commitment to quality improvement and customer service.

Skills

Healthcare Operations
Acute Care Leadership
Patient Flow Management
Bed Allocation
Staffing and Resource Allocation
Patient Relations
Risk Management
Policy Interpretation
Complex Problem Solving
Conflict Resolution
Communication
Teamwork and Collaboration
Mentorship
Quality Improvement
Intercultural Competence
Decision-Making

Benefits

Education Fund
Tuition Support
Professional Development
Mentorship Programs
Leadership Development
Employee Assistance Program
Pension Plan
Employee Wellness Programs
Employee Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

After-Hours Operations
Hospital Operations
Acute Care
Patient Flow
Bed Management
Resource Allocation
Staffing
Patient Care
Patient Relations
Risk Management
Policy Administration
Complaint Management
Quality of Care Reviews
Quality Improvement
BLS
Professional Regulatory Body
Leadership
Mentorship
Interdisciplinary Collaboration
Patient Rights
Healthcare
Equity, Diversity, and Inclusion
Customer Service
C.A.R.E. Values

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Work requirements

Jobs in Canada