Personal Support Worker - Surgical (B5)

Grow Your Career at Brant Community Healthcare System (BCHS)

At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us.

• Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
• The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
  
  

With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped By Our Core Values And Pillars

Core Values: Be Bold and Courageous | Commit to Excellence | Champion Equity | Be Trustworthy

Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused

These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare - right here at BCHS.

Why Choose BCHS?

• Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
• Flexible Scheduling – Within a standard work week
• Career Growth – Internal job postings, mentorship programs, and leadership development.
• Predictable Work Locations – Stability and consistency in your work environment.
• Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
• Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
• Commitment to Safety – Comprehensive safety programs for all
• Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.
• Diversity & Inclusion – We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.
• Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
• Community Impact – Make a real difference in patient care and public health every day.
• Choose Civility – Where every interaction matters. Civility and respect shape our workplace, as individuals treat one another - and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations, and continually reviewing our policies and practices to ensure respect is at the core of everything we do.
  
  

Position Summary

Reporting to the Manager Surgical (B5) you will work under the direction and supervision of a regulated healthcare provider. You will be responsible for providing direct quality personal care to patients in accordance with their respective care plan. You are also responsible and accountable for quality patient care based on the Mission Vision Values and Patient Declaration of Values at BCHS.

Position Requirements

• Practices within an Interprofessional Collaborative Practice (IPC) philosophy and model of care.
• Demonstrates BCHS policies and procedures to guide their clinical practice.
• Collaborates with the interprofessional care team in clinical discussions related to observed patient care needs and outcomes.
• Collaborates with the interprofessional care team to provide relevant patient information when and where required.
• Collaborates with the interprofessional care team and Registered Nursing staff to ensure the patient’s established activities of daily living (ADL).
• Assists in the care process by observing and reporting changes in patient’s physical and emotional condition to the regulated healthcare provider.
• Assists patients with ADLs such as personal care toileting feeding and recreational activities as noted in the care plan.
• Assists patients with transfers and ambulation through the use of walkers, canes wheelchairs and other supportive devices as noted in the care plan.
• Documents patients care needs as per BCHS documentation policy and procedure.
• Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.
  
  

Mandatory Qualifications

• Demonstrated ability to function as an effective team member
• Excellent interpersonal written and oral communication skills
• Demonstrates excellent critical thinking problem solving conflict management and leadership and skills
• Demonstrated time management and organizational skills
• Demonstrated ability in working with a variety of patient populations within a hospital setting
• Excellent attendance record
• Reliable individual with excellent attendance record and able to work all shifts
• Strong organizational, time management, and interpersonal skills
• Ability to work independently and collaboratively across all levels of the organization
• Criminal Record Check required
  
  

Education Requirements

• Personal Support Worker (PSW) Certificate from a Community College
• Current BCLS Certification
  
  

Our Commitment to Equity, Diversity, and Inclusion

BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life, including people of all genders, sexual orientations, racial and ethnic backgrounds, Indigenous identities, abilities, and lived experiences. Inclusion is part of how we deliver better care

We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please inform us when contacted, and we will work with you to meet your needs.

Ready to Make a Difference?

If you are passionate about healthcare and looking for a supportive and dynamic work environment, we would love to hear from you! Apply today and join BCHS in delivering exceptional care with compassion and integrity.

AI Use in Hiring

Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications are reviewed by our recruitment team.