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Added 7 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 37 mins ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Added 37 mins ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 37 mins ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 37 mins ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 37 mins ago
PL
Accounting Manager
Pure Life Machinery
St. Catharines, ON
- Full-time
Accounting Manager - Pure Life Machinery & Clean Works (St. Catharines, ON, on-site)
Added 37 mins ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 37 mins ago
R|
Clinical Research Coordinator - CIM (Oncology)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the general supervision of the Manager oncology, for the Centre for Innovative Medicine (CIM), the incumbent is responsible to conduct clinic interventions following protocols,…
Added 37 mins ago
R|
Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 37 mins ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 37 mins ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 1 hour ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
We are looking for a Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you'll collaborate…
Added 1 hour ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Customer Success Manager, Defence to join our Federal Sector team.
Added 1 hour ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
…and executive‑level engagement. The Senior Customer Success Manager acts as a trusted advisor to senior stakeholders, leads multi‑year customer success strategies, and orchestrates…
Added 2 hours ago
LM
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Mechanical Electrical Ltd
London, ON
- Contract
Responsible for supporting Laframboise Group’s projects, Project Manager and/or Project Superintendent and/or Safety Manager. This position plays an integral role in providing an orderly…
Added 2 hours ago
LG
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Groupe
London, ON
- Contract
Responsible for supporting Laframboise Group’s projects, Project Manager and/or Project Superintendent and/or Safety Manager. This position plays an integral role in providing an orderly…
Added 2 hours ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
Added 2 hours ago
BC
Communication Assistant
Brant Community Healthcare System
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- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
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- Full-time
Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
Added 2 hours ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
Added 2 hours ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
Added 6 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 9 hours ago
Estimator
State Window Corporation
Vaughan, ON
Reports directly to the Estimating Manager. The Estimator is responsible for preparing accurate and timely takeoffs for projects involving Window Wall, Curtain Wall, Railings, Metal Panels,…
Added 11 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $43 to $52 CAD / hour
- Full-time
Consult with local vendors regarding equipment trials and complete applications/funding letters to Ministry of Health, insurance agencies and other funding parties

Bray International, Inc.

Technical Inside Sales Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

About Bray:

Bray Controls Canada Ltd. is a leading global manufacturer of industrial valves, actuators, and related control products used by process industries in a wide variety of applications. This diverse market presence provides stability even under the toughest economic circumstances.

Bray prides itself on delivering products of the highest quality and value, with an ever-expanding product line that aims to satisfy our customers’ unique needs. Since its founding in 1986, Bray has achieved tremendous success and growth. The company’s truly entrepreneurial vision has driven an expansion to Divisions in over 13 countries and a distribution network that surpasses 300 locations worldwide.

Bray is profitable, independent, and privately held. The total number of employees worldwide exceeds 3,100. Our corporate headquarters and U.S. operations are located in Houston, TX. To learn more, please visit www.bray.com.

Position Overview

The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for the Canadian market. It requires strong team management skills, customer relations, and technical understanding of industrial products (valves, flow controls, etc.)

Main Roles and Responsibilities:

Management & Leadership

Supervise inside sales and customer service teams
Hire, train, evaluate, and coach staff
Conduct performance reviews (annual reviews, KPIs, SQDC)
Organize daily and weekly meetings to track priorities
Lead by example by stepping in to support quoting and order entry during peak periods and to model best practices for speed, accuracy, and customer responsiveness

Customer Service

Act as the primary point of contact for customers in Canada
Respond to RFQs and pricing requests
Validate technical information and ensure accurate, timely quotations
Manage complaints, returns, and credits efficiently
Perform hands-on order entry and prepare quotations as needed, ensuring accuracy, completeness, and timely customer follow-up
Maintain high levels of customer satisfaction and loyalty

Coordination & Communication

Collaborate with internal teams (sales, engineering, operations, production, administration)
Distribute and prioritize requests based on complexity:

Easy (Standard / MRO)

Medium (Technical)

Complex (Project management)

Participate in the implementation and monitoring of CRM campaigns and marketing initiatives

Sales & Business Development

Support the external sales team in developing new markets and opportunities
Contribute to the development of national sales strategies
Negotiate and assist with closing sales for major accounts

Technical Support

Provide technical support for products (valves, actuators, control systems)
Ensure pricing lists and technical documentation are current and translated

Administration & Reporting

Produce and analyze performance indicators (KPIs, sales, margins, conversion rates)
Manage documentation and databases (orders, quotations, deliveries)
Support compliance with health and safety, quality, and environmental procedures

Requirements & Qualifications:

3–5 years people management; 10+ years industrial customer service
Bilingual English and French
Experience in commercial/industrial sales (valves, piping, HVAC an asset)
College diploma or equivalent experience (bachelor’s preferred)
Strong technical and mechanical aptitude; able to interpret specifications
Excellent communication, negotiation, and customer service skills
Highly organized and detail‑oriented
Proficient in MS Office; CRM/ERP experience an asset

Bray Canada is an equal opportunity employer committed to fostering an inclusive, accessible workplace. Accommodation is available for applicants with disabilities throughout the recruitment, selection, and employment process. Should you require accommodation, please notify Human Resources so that we may work with you in a respectful, confidential manner to meet your needs

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More about this job

Responsibilities

Lead and develop the Canadian inside sales and customer service teams, while serving as a primary customer contact and supporting quotations, orders, technical inquiries, and issue resolution. Coordinate with internal departments and external sales, contribute to sales growth and strategy, and monitor performance, documentation, and compliance.

Requirements

Requires 3–5 years of people-management experience and 10 or more years in industrial customer service, along with bilingual English and French proficiency and commercial or industrial sales experience. Candidates should have strong technical and mechanical aptitude, excellent communication and negotiation skills, strong organization, and a college diploma or equivalent experience; a bachelor’s degree is preferred.

Skills

People Management
Inside Sales
Customer Service
Technical Sales
Industrial Product Knowledge
Quotation Preparation
Order Entry
Complaint Resolution
Negotiation
Sales Strategy
Technical Support
KPI Analysis
CRM and ERP Systems
Microsoft Office
French and English Communication

Visa sponsorship

Not detected in the job text

Keywords

Industrial Valves
Actuators
Flow Controls
Control Systems
Inside Sales
Customer Service
Industrial Sales
People Management
Team Coaching
RFQs
Pricing
Quotations
Order Entry
Technical Specifications
Complaint Management
Returns and Credits
CRM Campaigns
Sales Strategy
Business Development
Negotiation
KPIs
Sales Margins
Conversion Rates
CRM
ERP
Microsoft Office
Health and Safety
Quality Procedures
Environmental Procedures
French

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