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Added 11 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 11 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 11 mins ago
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the manager of the Animal Resources Division, the incumbent performs animal care-related duties, technical procedures and administrative duties related to…
Added 11 mins ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Added 11 mins ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 11 mins ago
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Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 11 mins ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 11 mins ago
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Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 11 mins ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 26 mins ago
Marketing Specialist
Cosmetic Physician Partners
Montreal, QC
…deployment, performance reporting, and stakeholder communication. The Manager operates as the strategic lead for clinic growth by setting direction, driving accountability across internal…
Added 40 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Victoria, BC
- Part-time
Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
Added 40 mins ago
Site Security Coordinator
EBC Inc.
Ottawa, ON
Bilingual in French and English an asset (spoken and written).
Added 1 hour ago
LC
HMR Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
Added 2 hours ago
HA
Fixed Operations Manager
Harris Auto Group
Nanaimo, BC
- Full-time
Harris Auto Group is looking for an experienced, driven Fixed Operations Manager to lead the Service, Parts and Detail departments at one of our busy import dealerships in the Okanagan.
Added 2 hours ago
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Assistant Manager
Showcase - Home of the Hottest Trends
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Showcase "Home of the Hottest Trends", voted one of Canada's "Best Managed Companies" 2021 and the world's largest retailer of its kind is hiring for Assistant Manager!
Added 3 hours ago
CA
GSE/FACILITIES SUPPORT, DVT
Cutter Aviation
Deer Valley, SK
- Full-time
Keep records of all facility maintenance performed. Make recommendations to General Manager on mechanical systems scheduled services.
Added 4 hours ago
GD
GARAGE - Sales Team Leader FT - Mayfair Shopping Centre
Groupe Dynamite, Inc Garage
Victoria, BC
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 5 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 5 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Mississauga, ON
- Part-time
Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
Added 6 hours ago
BT
Senior Tax Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
We are looking for a Senior Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 6 hours ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
We are looking for a Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you'll collaborate…
Added 6 hours ago
CG
Unit Manager (Food Services)
Compass Group Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Think you have what it takes to be our Unit Manager (Food Services)? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Added 6 hours ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Full-time
Strong personal computing skills and knowledge of Pharmacy systems a definite asset
Added 6 hours ago
GC
Unit Manager (Food Services)
Group Compass Ltee
Calgary, AB
- Full-time
Think you have what it takes to be our Unit Manager (Food Services)? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

Bray International, Inc.

Technical Inside Sales Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

About Bray:

Bray Controls Canada Ltd. is a leading global manufacturer of industrial valves, actuators, and related control products used by process industries in a wide variety of applications. This diverse market presence provides stability even under the toughest economic circumstances.

Bray prides itself on delivering products of the highest quality and value, with an ever-expanding product line that aims to satisfy our customers’ unique needs. Since its founding in 1986, Bray has achieved tremendous success and growth. The company’s truly entrepreneurial vision has driven an expansion to Divisions in over 13 countries and a distribution network that surpasses 300 locations worldwide.

Bray is profitable, independent, and privately held. The total number of employees worldwide exceeds 3,100. Our corporate headquarters and U.S. operations are located in Houston, TX. To learn more, please visit www.bray.com.

Position Overview

The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for the Canadian market. It requires strong team management skills, customer relations, and technical understanding of industrial products (valves, flow controls, etc.)

Main Roles and Responsibilities:

Management & Leadership

Supervise inside sales and customer service teams
Hire, train, evaluate, and coach staff
Conduct performance reviews (annual reviews, KPIs, SQDC)
Organize daily and weekly meetings to track priorities
Lead by example by stepping in to support quoting and order entry during peak periods and to model best practices for speed, accuracy, and customer responsiveness

Customer Service

Act as the primary point of contact for customers in Canada
Respond to RFQs and pricing requests
Validate technical information and ensure accurate, timely quotations
Manage complaints, returns, and credits efficiently
Perform hands-on order entry and prepare quotations as needed, ensuring accuracy, completeness, and timely customer follow-up
Maintain high levels of customer satisfaction and loyalty

Coordination & Communication

Collaborate with internal teams (sales, engineering, operations, production, administration)
Distribute and prioritize requests based on complexity:

Easy (Standard / MRO)

Medium (Technical)

Complex (Project management)

Participate in the implementation and monitoring of CRM campaigns and marketing initiatives

Sales & Business Development

Support the external sales team in developing new markets and opportunities
Contribute to the development of national sales strategies
Negotiate and assist with closing sales for major accounts

Technical Support

Provide technical support for products (valves, actuators, control systems)
Ensure pricing lists and technical documentation are current and translated

Administration & Reporting

Produce and analyze performance indicators (KPIs, sales, margins, conversion rates)
Manage documentation and databases (orders, quotations, deliveries)
Support compliance with health and safety, quality, and environmental procedures

Requirements & Qualifications:

3–5 years people management; 10+ years industrial customer service
Bilingual English and French
Experience in commercial/industrial sales (valves, piping, HVAC an asset)
College diploma or equivalent experience (bachelor’s preferred)
Strong technical and mechanical aptitude; able to interpret specifications
Excellent communication, negotiation, and customer service skills
Highly organized and detail‑oriented
Proficient in MS Office; CRM/ERP experience an asset

Bray Canada is an equal opportunity employer committed to fostering an inclusive, accessible workplace. Accommodation is available for applicants with disabilities throughout the recruitment, selection, and employment process. Should you require accommodation, please notify Human Resources so that we may work with you in a respectful, confidential manner to meet your needs

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More about this job

Responsibilities

Lead and develop the Canadian inside sales and customer service teams, while serving as a primary customer contact and supporting quotations, orders, technical inquiries, and issue resolution. Coordinate with internal departments and external sales, contribute to sales growth and strategy, and monitor performance, documentation, and compliance.

Requirements

Requires 3–5 years of people-management experience and 10 or more years in industrial customer service, along with bilingual English and French proficiency and commercial or industrial sales experience. Candidates should have strong technical and mechanical aptitude, excellent communication and negotiation skills, strong organization, and a college diploma or equivalent experience; a bachelor’s degree is preferred.

Skills

People Management
Inside Sales
Customer Service
Technical Sales
Industrial Product Knowledge
Quotation Preparation
Order Entry
Complaint Resolution
Negotiation
Sales Strategy
Technical Support
KPI Analysis
CRM and ERP Systems
Microsoft Office
French and English Communication

Visa sponsorship

Not detected in the job text

Keywords

Industrial Valves
Actuators
Flow Controls
Control Systems
Inside Sales
Customer Service
Industrial Sales
People Management
Team Coaching
RFQs
Pricing
Quotations
Order Entry
Technical Specifications
Complaint Management
Returns and Credits
CRM Campaigns
Sales Strategy
Business Development
Negotiation
KPIs
Sales Margins
Conversion Rates
CRM
ERP
Microsoft Office
Health and Safety
Quality Procedures
Environmental Procedures
French

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