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Added 27 mins ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for…
Added 43 mins ago
CH
Accounts Receivable Coordinator (6 Month Contract)
CBI Health
Toronto, ON
- Full-time
…related to Accounts Receivable. This position will report to Manager, Accounts Receivable or their…
Added 43 mins ago
FT
Tire Technician, Spruce Grove
Fountain Tire
Edmonton, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 43 mins ago
FT
Service Truck Driver (Red Deer, Edgar Industrial)
Fountain Tire
Red Deer, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 43 mins ago
FT
Service Truck Driver, Saskatoon
Fountain Tire
Saskatoon, SK
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply online or…
Added 43 mins ago
FT
Licensed Automotive Service Technician
Fountain Tire
Didsbury, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 43 mins ago
FT
General Labourer (Sudbury Barrydowne)
Fountain Tire
Sudbury, ON
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 58 mins ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
Escalate team member issues to direct manager.
Added 1 hour ago
WB
Lead Base Area Operator
Whistler Blackcomb
Whistler, BC
- Temporary
…The Lead will report directly to the department Assistant and…
Added 1 hour ago
A
Program Manager, Retail Product Transformation and Operating Model Design [AQ-25792]
Aquent
Toronto, ON
- $65 to $95 CAD / hour
- Contract
Aquent is partnering with a leading Canadian retail organization seeking an experienced Program Manager to support a major enterprise transformation of product information, content, digital…
Added 1 hour ago
FT
Outside Sales Representative, Calgary Moraine
Fountain Tire
Calgary, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply online today…
Added 1 hour ago
FT
Inside Sales Representative, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Assistant Manager, Calgary Crowfoot
Fountain Tire
Calgary, AB
- Other
Looking to accelerate your career? Fountain Tire Calgary Crowfoot is looking for a highly motivated leader to join the team as an Assistant Manager!
Added 1 hour ago
FT
Inside Sales Representative, Val Caron
Fountain Tire
Sudbury, ON · Val Caron, ON
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Automotive Service Advisor
Fountain Tire
Thunder Bay, ON
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
General Labourer, St. Albert
Fountain Tire
St. Albert, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Automotive Tire Technician
Fountain Tire
Leduc, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Automotive Tire Technician, Saskatoon (Millar Avenue)
Fountain Tire
Saskatoon, SK
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Tire Technician, Kelowna
Fountain Tire
Kelowna, BC
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Commercial Tire Technician, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Automotive Tire Technician, Sudbury Barrydowne
Fountain Tire
Sudbury, ON
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Experienced Tire Technician (Ponoka)
Fountain Tire
Ponoka, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Lot Attendant/Driver, Calgary (Crowfoot)
Fountain Tire
Calgary, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested online or in-store…
Added 1 hour ago
FT
Tire Technician, Winnipeg Warman Road
Fountain Tire
Winnipeg, MB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 hour ago
FT
Service Truck Driver/Tire Technician, Spirit River
Fountain Tire
Spirit River, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…

Bray International, Inc.

Technical Inside Sales Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

About Bray:

Bray Controls Canada Ltd. is a leading global manufacturer of industrial valves, actuators, and related control products used by process industries in a wide variety of applications. This diverse market presence provides stability even under the toughest economic circumstances.

Bray prides itself on delivering products of the highest quality and value, with an ever-expanding product line that aims to satisfy our customers’ unique needs. Since its founding in 1986, Bray has achieved tremendous success and growth. The company’s truly entrepreneurial vision has driven an expansion to Divisions in over 13 countries and a distribution network that surpasses 300 locations worldwide.

Bray is profitable, independent, and privately held. The total number of employees worldwide exceeds 3,100. Our corporate headquarters and U.S. operations are located in Houston, TX. To learn more, please visit www.bray.com.

Position Overview

The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for the Canadian market. It requires strong team management skills, customer relations, and technical understanding of industrial products (valves, flow controls, etc.)

Main Roles and Responsibilities:

Management & Leadership

Supervise inside sales and customer service teams
Hire, train, evaluate, and coach staff
Conduct performance reviews (annual reviews, KPIs, SQDC)
Organize daily and weekly meetings to track priorities
Lead by example by stepping in to support quoting and order entry during peak periods and to model best practices for speed, accuracy, and customer responsiveness

Customer Service

Act as the primary point of contact for customers in Canada
Respond to RFQs and pricing requests
Validate technical information and ensure accurate, timely quotations
Manage complaints, returns, and credits efficiently
Perform hands-on order entry and prepare quotations as needed, ensuring accuracy, completeness, and timely customer follow-up
Maintain high levels of customer satisfaction and loyalty

Coordination & Communication

Collaborate with internal teams (sales, engineering, operations, production, administration)
Distribute and prioritize requests based on complexity:

Easy (Standard / MRO)

Medium (Technical)

Complex (Project management)

Participate in the implementation and monitoring of CRM campaigns and marketing initiatives

Sales & Business Development

Support the external sales team in developing new markets and opportunities
Contribute to the development of national sales strategies
Negotiate and assist with closing sales for major accounts

Technical Support

Provide technical support for products (valves, actuators, control systems)
Ensure pricing lists and technical documentation are current and translated

Administration & Reporting

Produce and analyze performance indicators (KPIs, sales, margins, conversion rates)
Manage documentation and databases (orders, quotations, deliveries)
Support compliance with health and safety, quality, and environmental procedures

Requirements & Qualifications:

3–5 years people management; 10+ years industrial customer service
Bilingual English and French
Experience in commercial/industrial sales (valves, piping, HVAC an asset)
College diploma or equivalent experience (bachelor’s preferred)
Strong technical and mechanical aptitude; able to interpret specifications
Excellent communication, negotiation, and customer service skills
Highly organized and detail‑oriented
Proficient in MS Office; CRM/ERP experience an asset

Bray Canada is an equal opportunity employer committed to fostering an inclusive, accessible workplace. Accommodation is available for applicants with disabilities throughout the recruitment, selection, and employment process. Should you require accommodation, please notify Human Resources so that we may work with you in a respectful, confidential manner to meet your needs

Apply About employer

More about this job

Responsibilities

Lead and develop the Canadian inside sales and customer service teams, while serving as a primary customer contact and supporting quotations, orders, technical inquiries, and issue resolution. Coordinate with internal departments and external sales, contribute to sales growth and strategy, and monitor performance, documentation, and compliance.

Requirements

Requires 3–5 years of people-management experience and 10 or more years in industrial customer service, along with bilingual English and French proficiency and commercial or industrial sales experience. Candidates should have strong technical and mechanical aptitude, excellent communication and negotiation skills, strong organization, and a college diploma or equivalent experience; a bachelor’s degree is preferred.

Skills

People Management
Inside Sales
Customer Service
Technical Sales
Industrial Product Knowledge
Quotation Preparation
Order Entry
Complaint Resolution
Negotiation
Sales Strategy
Technical Support
KPI Analysis
CRM and ERP Systems
Microsoft Office
French and English Communication

Visa sponsorship

Not detected in the job text

Keywords

Industrial Valves
Actuators
Flow Controls
Control Systems
Inside Sales
Customer Service
Industrial Sales
People Management
Team Coaching
RFQs
Pricing
Quotations
Order Entry
Technical Specifications
Complaint Management
Returns and Credits
CRM Campaigns
Sales Strategy
Business Development
Negotiation
KPIs
Sales Margins
Conversion Rates
CRM
ERP
Microsoft Office
Health and Safety
Quality Procedures
Environmental Procedures
French

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