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Added 1 hour ago
IF
Senior Supply Chain Specialist – Planning, Procurement & Product Development
ITN Food Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…demand and supply planning, procurement, import logistics, production coordination, inventory management and product development. The successful candidate will be capable of independently…
Added 2 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Meet production and quality standards while adhering to safety procedures
Added 2 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Soutenir les inspections réglementaires, les audits, la production de rapports et les interactions avec les agences.
Added 2 hours ago
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Facilities and Maintenance Lead
Goldbeck Recruiting
Abbotsford, BC
- Full-time
The organization is currently looking for a Facilities and Maintenance Lead for its Abbotsford, BC location.
Added 2 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Soutenir les inspections réglementaires, les audits, la production de rapports et les interactions avec les agences.
Added 2 hours ago
QM
Azure Applications Architect
Quantum Management Services Ltd.
Toronto, ON
- $135,000 to $140,000 CAD / year
- Full-time
We are seeking an Azure Application Cloud Solutions Architect / Technical Lead to design, develop and implement scalable, cloud-native applications and integration solutions within…
Added 4 hours ago
CG
Food Service Supervisor, Temp
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Sudbury, ON
- Part-time
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
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Night Shift Machine Operator
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Perform additional duties as assigned by the Supervisor, Lead Operators, or others in a responsible position
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Added 4 hours ago
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Food Service Supervisor
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- $19.1 CAD / hour
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Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Added 4 hours ago
CG
Food Service Supervisor, Temp
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $19.75 CAD / hour
- Part-time
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Added 4 hours ago
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Cloud Solution Architect - AI Apps
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Demonstrate experience in creating Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) that lead to production deployments.
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Grand Falls-Windsor, NL
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Food Service Supervisor, Temp
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Transportation Architecture Team Lead
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Added 7 hours ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Lead by example by stepping in to support quoting and order entry during peak periods and to model best practices for speed, accuracy, and customer responsiveness
Added 8 hours ago
PE
Structural Site Supervisor
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…Site Supervisor will review, analyze, plan, coordinate and lead all activities within the construction…
Added 8 hours ago
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HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Soutenir les inspections réglementaires, les audits, la production de rapports et les interactions avec les agences.
Added 8 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Soutenir les inspections réglementaires, les audits, la production de rapports et les interactions avec les agences.
Added 8 hours ago
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Bray International, Inc.

Technical Inside Sales Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

About Bray:

Bray Controls Canada Ltd. is a leading global manufacturer of industrial valves, actuators, and related control products used by process industries in a wide variety of applications. This diverse market presence provides stability even under the toughest economic circumstances.

Bray prides itself on delivering products of the highest quality and value, with an ever-expanding product line that aims to satisfy our customers’ unique needs. Since its founding in 1986, Bray has achieved tremendous success and growth. The company’s truly entrepreneurial vision has driven an expansion to Divisions in over 13 countries and a distribution network that surpasses 300 locations worldwide.

Bray is profitable, independent, and privately held. The total number of employees worldwide exceeds 3,100. Our corporate headquarters and U.S. operations are located in Houston, TX. To learn more, please visit www.bray.com.

Position Overview

The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for the Canadian market. It requires strong team management skills, customer relations, and technical understanding of industrial products (valves, flow controls, etc.)

Main Roles and Responsibilities:

Management & Leadership

Supervise inside sales and customer service teams
Hire, train, evaluate, and coach staff
Conduct performance reviews (annual reviews, KPIs, SQDC)
Organize daily and weekly meetings to track priorities
Lead by example by stepping in to support quoting and order entry during peak periods and to model best practices for speed, accuracy, and customer responsiveness

Customer Service

Act as the primary point of contact for customers in Canada
Respond to RFQs and pricing requests
Validate technical information and ensure accurate, timely quotations
Manage complaints, returns, and credits efficiently
Perform hands-on order entry and prepare quotations as needed, ensuring accuracy, completeness, and timely customer follow-up
Maintain high levels of customer satisfaction and loyalty

Coordination & Communication

Collaborate with internal teams (sales, engineering, operations, production, administration)
Distribute and prioritize requests based on complexity:

Easy (Standard / MRO)

Medium (Technical)

Complex (Project management)

Participate in the implementation and monitoring of CRM campaigns and marketing initiatives

Sales & Business Development

Support the external sales team in developing new markets and opportunities
Contribute to the development of national sales strategies
Negotiate and assist with closing sales for major accounts

Technical Support

Provide technical support for products (valves, actuators, control systems)
Ensure pricing lists and technical documentation are current and translated

Administration & Reporting

Produce and analyze performance indicators (KPIs, sales, margins, conversion rates)
Manage documentation and databases (orders, quotations, deliveries)
Support compliance with health and safety, quality, and environmental procedures

Requirements & Qualifications:

3–5 years people management; 10+ years industrial customer service
Bilingual English and French
Experience in commercial/industrial sales (valves, piping, HVAC an asset)
College diploma or equivalent experience (bachelor’s preferred)
Strong technical and mechanical aptitude; able to interpret specifications
Excellent communication, negotiation, and customer service skills
Highly organized and detail‑oriented
Proficient in MS Office; CRM/ERP experience an asset

Bray Canada is an equal opportunity employer committed to fostering an inclusive, accessible workplace. Accommodation is available for applicants with disabilities throughout the recruitment, selection, and employment process. Should you require accommodation, please notify Human Resources so that we may work with you in a respectful, confidential manner to meet your needs

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More about this job

Responsibilities

Lead and develop the Canadian inside sales and customer service teams, while serving as a primary customer contact and supporting quotations, orders, technical inquiries, and issue resolution. Coordinate with internal departments and external sales, contribute to sales growth and strategy, and monitor performance, documentation, and compliance.

Requirements

Requires 3–5 years of people-management experience and 10 or more years in industrial customer service, along with bilingual English and French proficiency and commercial or industrial sales experience. Candidates should have strong technical and mechanical aptitude, excellent communication and negotiation skills, strong organization, and a college diploma or equivalent experience; a bachelor’s degree is preferred.

Skills

People Management
Inside Sales
Customer Service
Technical Sales
Industrial Product Knowledge
Quotation Preparation
Order Entry
Complaint Resolution
Negotiation
Sales Strategy
Technical Support
KPI Analysis
CRM and ERP Systems
Microsoft Office
French and English Communication

Visa sponsorship

Not detected in the job text

Keywords

Industrial Valves
Actuators
Flow Controls
Control Systems
Inside Sales
Customer Service
Industrial Sales
People Management
Team Coaching
RFQs
Pricing
Quotations
Order Entry
Technical Specifications
Complaint Management
Returns and Credits
CRM Campaigns
Sales Strategy
Business Development
Negotiation
KPIs
Sales Margins
Conversion Rates
CRM
ERP
Microsoft Office
Health and Safety
Quality Procedures
Environmental Procedures
French

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