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Added 6 mins ago
P
Supply Chain Director
Pontosense
Toronto, ON
- Full-time
…that gives every returned sensor a second life. You build and lead the team that runs it day to day. You work directly with the CCO, engineering, finance and our manufacturing partners, and…
Added 6 mins ago
P
Supply Chain Manager
Pontosense
Toronto, ON
- Full-time
As we double, this role can grow into leading Operations, with a team of your own.
Added 6 mins ago
OC
SCADA Technician
Oxford County
Woodstock, ON
- Full-time
Responsible for coordinating all aspects of operations, maintenance and repairs of the Oxford County’s water and wastewater related Supervisor Control and Data Acquisition (SCADA) systems…
Added 6 mins ago
RM
Manager Fleet Facilities & Inventory Services
Regional Municipality of Peel
Brampton, ON
- Other
Provide strategic leadership and direction to a multidisciplinary team responsible for fleet services, facilities management, inventory operations, fleet safety, and capital project…
Added 6 mins ago
S
store manager, Grimsby, ON
Starbucks
Grimsby, ON
- $59,400 to $78,450 CAD / year
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 6 mins ago
KC
Senior Engineering Manager, Identity Platform
Kaseya Careers
Toronto, ON
- $170,000 to $220,000 CAD / year
We’re hiring a Senior Engineering Manager to lead the development and modernization of KaseyaOne, the identity platform supporting authentication and access management across Kaseya's…
Added 36 mins ago
T
Head of Engineering
Talently
Toronto, ON
- Full-time
…optimize delivery standards, and mentor a top-tier engineering…
Added 36 mins ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 36 mins ago
JI
Maintenance Planning Specialist
J.D. Irving, Limited
Halifax, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 36 mins ago
JI
Team Lead, Production Engineering
J.D. Irving, Limited
Halifax, NS
- Full-time
…while solving complex engineering challenges? We are seeking a Team Lead, Production Engineering to oversee a team of engineers and technologists supporting shipbuilding and ship repair…
Added 36 mins ago
JI
Associate Materials Management Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 36 mins ago
JI
Maintenance Inspector
J.D. Irving, Limited
Halifax, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 1 hour ago
TC
Assessment Manager (EU / NA)
Trindent Consulting
Canada
- Full-time
…benefits. Assessments range from c.3-6 weeks duration managing a team of 2-5 consultants to ensure that deliverables are completed on time, within labour and travel budgets, and to…
Added 1 hour ago
TC
Maintenance Manager
TIGER Coatings North America
Guelph, ON
- Full-time
…equipment reliability and preventive maintenance to developing your team and supporting initiatives that keep our operations moving…
Added 1 hour ago
MC
RPO Account Leader
MCI Careers
Canada
- Full-time
…solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business…
Added 2 hours ago
WI
Senior Process Engineer - Wastewater Treatment
WSP in Canada
Windsor, ON
- Full-time
…for clients, operators, and communities. Join a collaborative team where you can lead complex technical work, develop the next generation of professionals, and help shape the future of…
Added 2 hours ago
MS
Phased Array System Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…antennas with digital Beam forming capability. The role will lead a cross‑disciplinary team to deliver phases array antenna designs that meet mission performance, budget, and schedule…
Added 2 hours ago
MS
Satellite Electrical Systems Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…space exploration and infrastructure. The global MDA Space team of more than 4,000 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable…
Added 2 hours ago
MS
Guidance, Navigation & Control (GNC) Systems Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…space exploration and infrastructure. The global MDA Space team of more than 4,000 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 2 hours ago
MS
Software Integration System Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
Lead or coordinate the DSS/FlatSat design team to build and integrate the software features according to specifications and incremental SW load/build specifics.
Added 2 hours ago
MS
Satellite & Payload Verification, Validation & Integration Systems Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
Support the Operations team during EOR, anomaly resolution, and post‑launch validation.
Added 2 hours ago
MS
Synthetic Aperture Radar Systems Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…space exploration and infrastructure. The global MDA Space team of more than 4,000 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable…
Added 2 hours ago
MS
Digital Payload System Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…space exploration and infrastructure. The global MDA Space team of more than 4,000 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable…
Added 2 hours ago
MS
Digital Payload Architect
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…space exploration and infrastructure. The global MDA Space team of more than 4,000 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable…

Bray International, Inc.

Technical Inside Sales Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

About Bray:

Bray Controls Canada Ltd. is a leading global manufacturer of industrial valves, actuators, and related control products used by process industries in a wide variety of applications. This diverse market presence provides stability even under the toughest economic circumstances.

Bray prides itself on delivering products of the highest quality and value, with an ever-expanding product line that aims to satisfy our customers’ unique needs. Since its founding in 1986, Bray has achieved tremendous success and growth. The company’s truly entrepreneurial vision has driven an expansion to Divisions in over 13 countries and a distribution network that surpasses 300 locations worldwide.

Bray is profitable, independent, and privately held. The total number of employees worldwide exceeds 3,100. Our corporate headquarters and U.S. operations are located in Houston, TX. To learn more, please visit www.bray.com.

Position Overview

The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for the Canadian market. It requires strong team management skills, customer relations, and technical understanding of industrial products (valves, flow controls, etc.)

Main Roles and Responsibilities:

Management & Leadership

Supervise inside sales and customer service teams
Hire, train, evaluate, and coach staff
Conduct performance reviews (annual reviews, KPIs, SQDC)
Organize daily and weekly meetings to track priorities
Lead by example by stepping in to support quoting and order entry during peak periods and to model best practices for speed, accuracy, and customer responsiveness

Customer Service

Act as the primary point of contact for customers in Canada
Respond to RFQs and pricing requests
Validate technical information and ensure accurate, timely quotations
Manage complaints, returns, and credits efficiently
Perform hands-on order entry and prepare quotations as needed, ensuring accuracy, completeness, and timely customer follow-up
Maintain high levels of customer satisfaction and loyalty

Coordination & Communication

Collaborate with internal teams (sales, engineering, operations, production, administration)
Distribute and prioritize requests based on complexity:

Easy (Standard / MRO)

Medium (Technical)

Complex (Project management)

Participate in the implementation and monitoring of CRM campaigns and marketing initiatives

Sales & Business Development

Support the external sales team in developing new markets and opportunities
Contribute to the development of national sales strategies
Negotiate and assist with closing sales for major accounts

Technical Support

Provide technical support for products (valves, actuators, control systems)
Ensure pricing lists and technical documentation are current and translated

Administration & Reporting

Produce and analyze performance indicators (KPIs, sales, margins, conversion rates)
Manage documentation and databases (orders, quotations, deliveries)
Support compliance with health and safety, quality, and environmental procedures

Requirements & Qualifications:

3–5 years people management; 10+ years industrial customer service
Bilingual English and French
Experience in commercial/industrial sales (valves, piping, HVAC an asset)
College diploma or equivalent experience (bachelor’s preferred)
Strong technical and mechanical aptitude; able to interpret specifications
Excellent communication, negotiation, and customer service skills
Highly organized and detail‑oriented
Proficient in MS Office; CRM/ERP experience an asset

Bray Canada is an equal opportunity employer committed to fostering an inclusive, accessible workplace. Accommodation is available for applicants with disabilities throughout the recruitment, selection, and employment process. Should you require accommodation, please notify Human Resources so that we may work with you in a respectful, confidential manner to meet your needs

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More about this job

Responsibilities

Lead and develop the Canadian inside sales and customer service teams, while serving as a primary customer contact and supporting quotations, orders, technical inquiries, and issue resolution. Coordinate with internal departments and external sales, contribute to sales growth and strategy, and monitor performance, documentation, and compliance.

Requirements

Requires 3–5 years of people-management experience and 10 or more years in industrial customer service, along with bilingual English and French proficiency and commercial or industrial sales experience. Candidates should have strong technical and mechanical aptitude, excellent communication and negotiation skills, strong organization, and a college diploma or equivalent experience; a bachelor’s degree is preferred.

Skills

People Management
Inside Sales
Customer Service
Technical Sales
Industrial Product Knowledge
Quotation Preparation
Order Entry
Complaint Resolution
Negotiation
Sales Strategy
Technical Support
KPI Analysis
CRM and ERP Systems
Microsoft Office
French and English Communication

Visa sponsorship

Not detected in the job text

Keywords

Industrial Valves
Actuators
Flow Controls
Control Systems
Inside Sales
Customer Service
Industrial Sales
People Management
Team Coaching
RFQs
Pricing
Quotations
Order Entry
Technical Specifications
Complaint Management
Returns and Credits
CRM Campaigns
Sales Strategy
Business Development
Negotiation
KPIs
Sales Margins
Conversion Rates
CRM
ERP
Microsoft Office
Health and Safety
Quality Procedures
Environmental Procedures
French

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