Find work in Canada.

320,974 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 46 mins ago
LPN, Pulmonology (Hyannis)
VitalHires
Parksville, BC
Full-time
…Certification for Health Care Providers Strong interpersonal, customer service, time management skills Experience with current office technology and proficient with computer office…
Added 46 mins ago
Internal/External - PT Client Support Worker (J2)
Housing Information Services
Windsor, ON
Part-time
Added 1 hour ago
Software Security Engineer
Actalent
Ottawa, ON
$60 to $80 CAD / hour
Contract
Support security audits, customer inquiries, and compliance initiatives related to software supply chain security.
Added 1 hour ago
Production Control Clerk
Menasha Corporation
Brampton, ON · MPC Kenvue Brampton Plant
Full-time
Safety Advocate documentation and active participation
Added 1 hour ago
Territory Coordinator
CIBC
Toronto, ON
Full-time
…use those skills with staff at all levels. You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best. You demonstrate an…
Added 2 hours ago
Client Account Manager
International Financial Data Services (IFDS)
Toronto, ON
Full-time
…strategic relationships with clients by delivering exceptional service and tailored solutions. A Client Account Manager is a trusted advocate for clients, championing their unique needs and…
Added 3 hours ago
Combustion Turbine & Renewables Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
Full-time
Beyond execution, this candidate will act as the primary advocate for project interests, fostering collaboration and transparency through consistent, high-quality communication with a broad…
Added 3 hours ago
Combustion Turbine & Renewables Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
Full-time
Beyond execution, this candidate will act as the primary advocate for project interests, fostering collaboration and transparency through consistent, high-quality communication with a broad…
Added 4 hours ago
Registered Nurse - Crisis Intervention PES - Regular part-time - 2026-17555 (2026-17555)
Sunnybrook
Toronto, ON
Part-time
Demonstrated commitment to providing quality customer service in dealing with the public (patients and families) as well as various clinical professionals
Added 6 hours ago
Nurse Practitioner
Appletree Medical Group
Ottawa, ON
Full-time
Demonstrate a strong commitment to customer service, collaboration, and teamwork.
Added 8 hours ago
Senior Customer Advocate
Boldr
Remote, Canada
Remote
As a Senior Customer Advocate (Sales Support), you will serve as the first point of contact for prospective and existing customers across phone, chat, email, and social channels. You will…
Added 8 hours ago
Senior Customer Advocate
Boldr
Canada
Internship
As a Senior Customer Advocate (Sales Support), you will serve as the first point of contact for prospective and existing customers across phone, chat, email, and social channels. You will…
Added 12 hours ago
Health Care Aide Casual AgeCare Riverview
AgeCare
Medicine Hat, AB
Part-time
To observe & report to the Client Service Supervisor any concerns regarding clients safety, including physical environment, implement interventions as directed by his/her supervisor &…
Added 12 hours ago
Health Care Aide Casual AgeCare Riverview-2
AgeCare
Medicine Hat, AB
Part-time
To observe & report to the Client Service Supervisor any concerns regarding clients safety, including physical environment, implement interventions as directed by his/her supervisor &…
Added 14 hours ago
Senior Technical Support Engineer
Sentry
Remote, Canada
$125,000 to $150,000 USD / year
Full-time · Remote
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
Added 15 hours ago
[B] Health Care Aide, Union,AgeCare Miller Crossing, Casual
AgeCare
AB · Edmonton, AB
Part-time
To observe & report to the Client Service Supervisor any concerns regarding clients safety, including physical environment, implement interventions as directed by his/her supervisor &…
Added 15 hours ago
BMC Health Care Aide, Casual Union
AgeCare
AB · Edmonton, AB
Part-time
To observe & report to the Client Service Supervisor any concerns regarding clients safety, including physical environment, implement interventions as directed by his/her supervisor &…
Added 16 hours ago
Print and Customer Specialist
Jukebox
Richmond, BC
Full-time
Jukebox Print is an online printing company committed to excellent customer service, leading edge print services, and the reputation of delivering creative, high quality products.
Added 18 hours ago
Customer Success Manager
Borderless AI
Toronto, ON
Full-time
Adopt a customer-centric mindset and collaborate with our Sales and HR Operations teams to deliver the highest level of service to our business customers
Added 19 hours ago
Field Service Technician
H2O Innovation Inc.
Calgary, AB
Full-time
H2O Innovation is seeking an Field Service Technician to join our team. In this role, your primary responsibility will be to help service, maintain, and operate our pre-engineered,…
Added 20 hours ago
Key Accounts Manager | Channel Partnerships
Maple
Toronto, ON
Full-time
Translate complex account data into clear narratives and recommendations for senior stakeholders, and advocate internally to influence roadmap and operational priorities.
Added 21 hours ago
Inside Sales Representative
Dawn Recruiting Agency
Vancouver, BC
Full-time
Provide expectational customer service ensuring customers have a great experience
Added 22 hours ago
Bilingual Client Services Analyst
Citi
Toronto, ON
Full-time
The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.…
Added 22 hours ago
Resident Care Manager (RCM) - Part Time (PT) - Poseidon Care Centre
Extendicare
Winnipeg, MB · LTC - Poseidon Care Centre
Part-time
The ADOC will engage with residents and families and promote a customer service philosophy to continuously improve resident satisfaction and achieve our mission to provide people with the…
Added 23 hours ago
Loan Consultant
Altis
Stratford, ON
$21 to $22 CAD / hour
Full-time
…and recommending appropriate solutions. The position combines customer service, consultative sales, file follow-up and daily branch…

Braze

Technical Writer

Toronto, ON, Canada

Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

We're looking for a technical writer to join our Tech Writing team - someone who thinks in systems as naturally as they think in sentences. At Braze, documentation is infrastructure: a connected, structured body of knowledge that both developers and machines read from, not a collection of individual pages. You'll spend as much time shaping how that knowledge is organized and generated as you will writing it.

Our documentation practice is already well established, with a mature style guide, writers who own specific product domains, and a workflow where AI-assisted drafting sits alongside traditional technical writing. Your job is to push it forward on two fronts. The first is architectural: defining the metadata, taxonomy, and context our tooling relies on to produce useful first drafts. The second is editorial: becoming a genuine expert on Braze's platform and bringing the kind of scrutiny that turns a plausible draft into documentation our customers can actually trust - accurate, well-structured, and consistent in voice with every other Braze experience.

WHAT YOU’LL DO

Define and maintain the metadata (YAML front matter), taxonomy, and contextual guidelines that our AI-assisted drafting workflows depend on
Review and verify machine-generated prose and code samples line by line, checking technical accuracy, edge-case behavior, and voice before anything ships
Write and revise API references, integration guides, and conceptual documentation in our docs-as-code environment, owning feature updates end to end
Become an expert on the Braze platform, distilling complex functionality into approachable, user-centric language
Help oversee and maintain the documentation GitHub repository
Work closely with Product Management, Engineering, Support, Customer Success, Marketing, and Implementation teams to pin down how the platform actually behaves and to validate real customer integration paths
Organize content so it serves a developer mid-integration and a system retrieving context - the same structure has to work for both
Ensure documentation applies voice, style, and branding consistent with other client experiences
Keep improving our documentation and client education experience through feedback-gathering, research, experimentation, and data-driven decisions
Promote and foster knowledge exchange across teams

WHO YOU ARE

3+ years writing documentation for genuinely technical audiences - APIs, SDKs, or developer platforms - with writing samples that show both range and precision
Fluent in information architecture and knowledge management
A rigorous editor with a sharp instinct for the draft that reads well but says something subtly wrong
Comfortable with Git, Markdown, YAML, and docs-as-code workflows
An active, practical user of LLMs and AI tooling in your own work - you've figured out where they help and where they don't
Able to explain technical concepts to engineers and to non-technical readers, and to know which one you're writing for
Curious by default: you want to understand why something works the way it does before you document it, and you'll say so when a plan doesn't hold up
Steady across many stakeholders and comfortable when priorities shift
Excellent interpersonal skills, a user-centric team-player attitude, and confidence presenting your work and your reasoning
A relentless advocate for the user experience

For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$72,000 - CA$97,000/year, with an expected On Target Earnings (OTE) between CA$80,000 - CA$108,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:

To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com.

Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. Summaries of the most recent bias audit results for such tools are available here.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Apply About employer

More about this job

Responsibilities

You will define and maintain metadata and taxonomy for AI-assisted drafting workflows while reviewing machine-generated content for technical accuracy. Additionally, you will write and revise API references and integration guides within a docs-as-code environment while collaborating across product and engineering teams.

Requirements

Candidates must have 3+ years of experience writing documentation for technical audiences such as APIs or SDKs. Proficiency in information architecture, Git, Markdown, and AI-assisted workflows is required.

Skills

Technical writing
Information architecture
Knowledge management
API documentation
SDK documentation
Git
Markdown
YAML
Docs-as-code
LLMs
AI tooling
Editorial scrutiny
Cross-functional collaboration
User-centric design
Metadata management
Taxonomy

Benefits

Equity grants
Retirement plans
Employee stock purchase plans
Flexible paid time off
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Fertility benefits
Paid parental leave
Professional development
Learning stipend

Visa sponsorship

Not detected in the job text

Keywords

Technical Writer
Braze
API
SDK
Documentation
Docs-as-code
Git
Markdown
YAML
AI-assisted drafting
LLMs
Information architecture
Knowledge management
Metadata
Taxonomy
Customer engagement platform
BrazeAI
Product management
Engineering
Customer success
Marketing
Integration guides
User-centric
Data-driven
Equity
RSUs
Hybrid work
Professional development

Report this job