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Added 1 month ago
Oracle CC&B (Customer Care and Billing) Tech Consultant
Infosys
ON
Good Programming knowledge in Java, HQL, SQL, PL/SQL, Knowledge on scripting Language (Shell Script /Perl/Ant Script/WLST etc.)
Added 1 month ago
Technology Lead - CAN
Infosys
Canada
Infosys is seeking an experienced DBT PySpark Developer to design, develop, and optimize scalable bigdata solutions. The candidate will work on building high-performance batch and real-time…
Added 1 month ago
PH
Specialist Business Intelligence Performance Measurement and Reporting
Provincial Health Services Authority
Vancouver, BC
- Full-time
…as well as proven knowledge and experience in working with SQL Server 2005 or 2008 Integration Services (SSIS), Analysis Services (SSAS), Reporting Services (SSRS), Performance Point,…
Added 1 month ago
SA
Senior Data Engineer
Style Analytics
Toronto, ON
- Full-time
…engineers through mentorship and knowledge sharing. This is a developer-focused role, with a strong emphasis on solving complex data challenges through clean, maintainable…
Added 1 month ago
E
Senior Analyst - Subsurface Innovation - 26209
Enverus
Calgary, AB
- Full-time
Advanced Excel skills; comfort with data tools (Python, SQL, Power BI, or Spotfire) and AI tools is a strong plus.
Added 1 month ago
C
Senior Data Engineer
Confluence
Toronto, ON
- Full-time
…engineers through mentorship and knowledge sharing. This is a developer-focused role, with a strong emphasis on solving complex data challenges through clean, maintainable…
Added 1 month ago
AG
Product Consultant
Axiell Group
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
…languages. A combination of any of the following: C#, C++, MS SQL, Oracle, MongoDB, CSS, HTML, PHP, JavaScript, Linux, Perl, Python,…
Added 1 month ago
CO
Intern, Backend Software Engineer - Team Interstellar - Winter 2027
Capital One
Toronto, ON
- Full-time
Added 1 month ago
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Epic Bridges and CorePoint Consultant
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Added 1 month ago
S
Lead Site Reliability Engineer - Database Management
SimCorp
Toronto, ON
- Full-time
In-depth knowledge of Oracle Database architecture (19c), administration, troubleshooting, RCAs, performance/SQL tuning, and experience supporting applications on Oracle; ability to…
Added 1 month ago
A
Epic Bridges and CorePoint Consultant
Accenture
Mississauga, ON
- Full-time
Added 1 month ago
A
Epic Bridges and CorePoint Consultant
Accenture
Montreal, QC
- Full-time
Added 1 month ago
B
Developer Support Specialist
Brex
Vancouver, BC
- Full-time
…partners to never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using…
Added 1 month ago
PC
Credit Risk Manager
Pwc Canada
Toronto, ON
- Full-time
Significant experience and proven ability in at least one of the following programming languages/software: Python, R, SQL, SAS, C++, etc.
Added 1 month ago
W
Staff Full Stack Engineer
Workstream
Vancouver, BC
- Full-time
Experience with SQL and NoSQL databases, such as PostgreSQL or MongoDB, have comprehensive understanding of the decision-making process between SQL and NoSQL databases.
Added 1 month ago
H
Senior Consultant Specialist
HSBC
Toronto, ON
- Full-time
…Reconciliations as a Transaction Lifecycle Management (TLM) Developer. This role supports the delivery and ongoing operation of reconciliations on the SmartStream Transaction Lifecycle…
Added 1 month ago
E
Devops Developer
Ericsson
Montreal, QC · Quebec, QC
- Full-time
Expérience avec SQL et une exposition au développement front-end (TypeScript, HTML, CSS).
Added 1 month ago
M
Senior Mulesoft Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Experience with Git, CI/CD pipelines, DevOps practices, and relational databases (SQL).
Added 1 month ago
E
Devops Developer
Ericsson
Quebec, QC
- Full-time
Expérience avec SQL et une exposition au développement front-end (TypeScript, HTML, CSS).
Added 1 month ago
Developer Support Specialist
Brex
Vancouver, BC
…partners to never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using…
Added 1 month ago
Live Ops Manager - MARVEL Strike Force
Scopely
Canada
Strong analytical skills and comfort using data to inform events and monetization requirements; Structured Query Language (SQL) proficiency is preferred
Added 1 month ago
JG
Full Stack Software Developer -
J&M Group
Toronto, ON
- Full-time
Strong experience with relational database technologies and SQL
Added 1 month ago
WC
Manager, Data Analytics - AI Enablement
Walmart Canada
Mississauga, ON
- Full-time
Added 1 month ago
S
Software Developer Intern (January 2026 12 months)
SOTI
Mississauga, ON
- Full-time
Job Title: Software Developer Intern - Back End
Added 1 month ago
Staff Full Stack Engineer
Workstream
Vancouver, BC
Experience with SQL and NoSQL databases, such as PostgreSQL or MongoDB, have comprehensive understanding of the decision-making process between SQL and NoSQL databases.

Brex

Developer Support Specialist

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Sep 21, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Experience at Brex

The Customer Experience (CX) team provides our customers with constant, live support as they build and grow their businesses. Our team is a passionate group that understands how to give customers a seamless support experience. In communication with our customers daily, we have the opportunity to provide insights and feedback, as well as identify process improvements to our partner teams - sales, products, operations, and engineering. We prioritize customer retention, which we accomplish by keeping high standards for how we serve our customers and making sure they leave every conversation satisfied and inspired.

What you’ll do

Brex features a full suite of APIs to empower our customers and partners to never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using Brex’s API. This role is a hybrid position consisting of relations with external developers, Brex customers and working closely with Brex’s internal engineering, product, and design teams. Day-to-day, you work directly with external developers to advise on best practices, improve self-serve content, and investigate technical issues. You will also be partnering with internal engineering and design teams, triaging complex ticket escalations from Support, and closing the feedback loop between teams.

This is a fantastic opportunity for someone early in their engineering career to work closely with developers.

Responsibilities

Provide direct technical support to developers using Brex’s APIs, delivering the highest level of developer satisfaction
Work closely with engineering, product, and design teams to ensure feedback from developers is captured and, where appropriate, used to build, drive and improve our tools and processes
Attend or own calls with customer escalations as needed and own customer email queues
Develop self-service options by creating and maintaining training material, customer resources and guides
Directly field technical escalations from the Support team and follow engineering tickets through to resolution
Recognized as a trusted ERP expert by owning escalations for Brex’s Integrations (NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify, Concur, CoupaPay, Conferma, Workday ERP, Oracle Fusion, etc) working directly with customers, CSMs, or CX to solve their issue

What We Value

Bachelor's degree in related field or equivalent work experience
Excellent problem solving, troubleshooting and debugging skills
Good customer-centric attitude
Excellent communication skills, both written and verbal. Able to communicate complex technical issues via email and in person
Ability to hold yourself and the team to high standards
Experience in a customer facing role in the past (this does not need to be a technical customer-facing role)
Experience working with accounting integrations such as Netsuite, QBO, and Xero

Bonus Points

Understanding financial systems and services
Familiarity with programming languages
Experience working with SQL or NoSQL databases
Experience working with REST or GraphQL API calls
Familiarity with software engineering development cycles
Experience using tools such as Looker, Datadog, Salesforce, Jira, Retool, and low-code/no-code tools

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

Provide direct technical support to developers using Brex APIs and act as a point of contact for technical escalations. Collaborate with internal engineering, product, and design teams to capture feedback and improve self-service resources.

Requirements

Requires a bachelor's degree or equivalent experience along with strong troubleshooting and debugging skills. Candidates should have excellent communication abilities and experience in a customer-facing role.

Skills

Technical support
API troubleshooting
Problem solving
Debugging
Customer service
Communication
ERP systems
NetSuite
QuickBooks
Xero
SQL
NoSQL
REST API
GraphQL
Technical documentation
Triage

Visa sponsorship

Not detected in the job text

Keywords

API
Developer support
Finance platform
ERP
NetSuite
QuickBooks Online
QuickBooks Desktop
Xero
Sage Intacct
Expensify
Concur
CoupaPay
Conferma
Workday ERP
Oracle Fusion
SQL
NoSQL
REST
GraphQL
Looker
Datadog
Salesforce
Jira
Retool
Low-code
No-code
Technical support
Customer experience
Software engineering
Debugging

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