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Added 1 month ago
Developer Support Specialist
Brex
Vancouver, BC
…partners to never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using…
Added 1 month ago
W
Principal Software Development Engineer - AI Platform
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Expertise in the engineering, deployment, and MLOps of advanced machine learning solutions (e.g., generative models, LLMs, RAG, and AI agents), coupled with a strong understanding of…
Added 1 month ago
W
Manufacturing Manager
Weir
Port Hope, ON
- Full-time
…skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable…
Added 1 month ago
LA
Supplier Quality Engineering Supervisor
Latecoere Aerostructures Canada
Delta, BC
- Full-time
JOB TITLE: Supplier Quality Engineering Supervisor
Added 1 month ago
OT
Structural Design Coordinator
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
Develop, maintain, and regularly update tracking systems for shop drawings, submittals, design reviews, and engineering deliverables.
Added 1 month ago
T
Senior Software Engineer, Internal Tools
Tubi
Toronto, ON
- Full-time
Tubi's Internal Tools team is at the forefront of AI integration, developing everything from developer resources to production-grade AI for business operations. We are the group responsible…
Added 1 month ago
Ready-Mix Supervisor
Amrize
Saskatoon, SK
Digital Services & Financial: Tablets, Operating/Production platforms, Communication systems; stay within operational budget.
Added 1 month ago
Service Technician
Sonepar
Calgary, AB
Modify, and assemble custom distribution panels, MCCs and PCL systems in the field, including breaker metering, and busbar bending
Added 1 month ago
CB
Senior Project Manager - Utilities Construction (CB)
Clark Builders
Edmonton, AB
- Full-time
…support for project development, with an emphasis on project engineering in collaboration with the Operations…
Added 1 month ago
Supplier Quality Engineer Supervisor
LATECOERE
Delta, BC
JOB TITLE: Supplier Quality Engineering Supervisor
Added 1 month ago
S
Software Developer Intern (January 2026 12 months)
SOTI
Mississauga, ON
- Full-time
Job Title: Software Developer Intern - Back End
Added 1 month ago
Staff Full Stack Engineer
Workstream
Vancouver, BC
…experiences from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud…
Added 1 month ago
C
Aircraft Maintenance Engineer, ACA (Avionics)
Cargojet
Hamilton, ON
- Full-time
The successful applicant will maintain and troubleshoot Cargojet’s aircraft avionics and electrical systems to the highest level of reliability and ensure duties are performed in accordance…
Added 1 month ago
SI
IT Senior Project Manager (SAP/Business Transformation specialization)
Saputo Inc.
Bas-Saint-Laurent, QC
- Full-time
Added 1 month ago
SG
Wind Technician (Stirling, Alberta)
Siemens Gamesa
Stirling, AB
- Full-time
They will provide excellent service to our customers, have the ability to work on complex systems in challenging environments, and participate in the development of new field procedures and…
Added 1 month ago
AC
Développeur Java Senior
Amaris Consulting
Montreal, QC
- Full-time
We are seeking an experienced Senior Java Developer to join a growing Market Risk technology team. In this role, you will design, build, and enhance applications that support critical risk…
Added 1 month ago
SE
Field Service Representative
Siemens Energy
Oakville, ON
- Full-time
Work as a liaison with design engineering groups to troubleshoot and resolve equipment technical issues
Added 1 month ago
J
Senior Process Mechanical Engineer, Water/Wastewater
Jacobs
Burnaby, BC
- $140,000 to $190,000 USD / year
- Full-time
As the lead process mechanical engineer, you will lead process and mechanical engineering teams in the design and delivery of large municipal water and wastewater treatment plants and…
Added 1 month ago
PE
Junior Air Emissions Engineer
Process Ecology Inc
Calgary, AB
- Full-time
● Assist in the development of systems / workflows for regulatory compliance.
Added 1 month ago
VS
Software Developer Co-op (May 2027 | 12-16 months)
Vena Solutions
Remote, Canada
- Internship
- Remote
Currently enrolled in a post-secondary co-op program in Computer Science, Software Engineering, Mathematics, or a related field. Registered with an accredited cooperative education program…
Added 1 month ago
A
Gameplay Designer
Aquent
Vancouver, BC
- $48 to $52 CAD / hour
- Full-time
…gameplay, designing and refining missions, modes, and combat systems that will thrill players and leave a lasting impression. Your expertise will be instrumental in bringing ambitious…
Added 1 month ago
H
Guidance, Navigation & Control (GNC) Systems Engineer | Remote Opportunity | Fastwater Staffing
HIKINEX
Remote, Canada
- Full-time
- Remote
Strong aerospace systems engineering background.
Added 1 month ago
H
(Fastwater Staffing) Guidance, Navigation & Control (GNC) Systems Engineer - Montreal, Canada [Full Relocation Package]
HIKINEX
QC
- Contract
Translate algorithms into FSW requirements running on real‑time operating systems.
Added 1 month ago
H
(Fastwater Staffing) Satellite Electrical Power System (EPS) Design Engineer - Montreal, Canada [Full Relocation Package]
HIKINEX
QC
- Contract
…closely with payload, bus, thermal, structural and mission-systems multidisciplinary teams responsible for delivering high-performance, reliable EPS solutions to commercial, government, and…
Added 1 month ago
H
(Fastwater Staffing) EMC/EMI System Engineer SME - Montreal, Canada [Full Relocation Package]
HIKINEX
QC
- Contract
We are seeking a Spacecraft EMC Systems Engineer for its high-performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will own the…

Brex

Developer Support Specialist

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Sep 21, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Experience at Brex

The Customer Experience (CX) team provides our customers with constant, live support as they build and grow their businesses. Our team is a passionate group that understands how to give customers a seamless support experience. In communication with our customers daily, we have the opportunity to provide insights and feedback, as well as identify process improvements to our partner teams - sales, products, operations, and engineering. We prioritize customer retention, which we accomplish by keeping high standards for how we serve our customers and making sure they leave every conversation satisfied and inspired.

What you’ll do

Brex features a full suite of APIs to empower our customers and partners to never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using Brex’s API. This role is a hybrid position consisting of relations with external developers, Brex customers and working closely with Brex’s internal engineering, product, and design teams. Day-to-day, you work directly with external developers to advise on best practices, improve self-serve content, and investigate technical issues. You will also be partnering with internal engineering and design teams, triaging complex ticket escalations from Support, and closing the feedback loop between teams.

This is a fantastic opportunity for someone early in their engineering career to work closely with developers.

Responsibilities

Provide direct technical support to developers using Brex’s APIs, delivering the highest level of developer satisfaction
Work closely with engineering, product, and design teams to ensure feedback from developers is captured and, where appropriate, used to build, drive and improve our tools and processes
Attend or own calls with customer escalations as needed and own customer email queues
Develop self-service options by creating and maintaining training material, customer resources and guides
Directly field technical escalations from the Support team and follow engineering tickets through to resolution
Recognized as a trusted ERP expert by owning escalations for Brex’s Integrations (NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify, Concur, CoupaPay, Conferma, Workday ERP, Oracle Fusion, etc) working directly with customers, CSMs, or CX to solve their issue

What We Value

Bachelor's degree in related field or equivalent work experience
Excellent problem solving, troubleshooting and debugging skills
Good customer-centric attitude
Excellent communication skills, both written and verbal. Able to communicate complex technical issues via email and in person
Ability to hold yourself and the team to high standards
Experience in a customer facing role in the past (this does not need to be a technical customer-facing role)
Experience working with accounting integrations such as Netsuite, QBO, and Xero

Bonus Points

Understanding financial systems and services
Familiarity with programming languages
Experience working with SQL or NoSQL databases
Experience working with REST or GraphQL API calls
Familiarity with software engineering development cycles
Experience using tools such as Looker, Datadog, Salesforce, Jira, Retool, and low-code/no-code tools

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

Provide direct technical support to developers using Brex APIs and act as a point of contact for technical escalations. Collaborate with internal engineering, product, and design teams to capture feedback and improve self-service resources.

Requirements

Requires a bachelor's degree or equivalent experience along with strong troubleshooting and debugging skills. Candidates should have excellent communication abilities and experience in a customer-facing role.

Skills

Technical support
API troubleshooting
Problem solving
Debugging
Customer service
Communication
ERP systems
NetSuite
QuickBooks
Xero
SQL
NoSQL
REST API
GraphQL
Technical documentation
Triage

Visa sponsorship

Not detected in the job text

Keywords

API
Developer support
Finance platform
ERP
NetSuite
QuickBooks Online
QuickBooks Desktop
Xero
Sage Intacct
Expensify
Concur
CoupaPay
Conferma
Workday ERP
Oracle Fusion
SQL
NoSQL
REST
GraphQL
Looker
Datadog
Salesforce
Jira
Retool
Low-code
No-code
Technical support
Customer experience
Software engineering
Debugging

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