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Added 27 mins ago
Developer Support Specialist
Brex
Vancouver, BC
Full-time
…software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service…
Added 27 mins ago
Senior Specialist, CX Operations & Enablement
Chartered Professional Accountants of Canada (CPA Canada)
Vancouver, BC
$82,200 to $103,900 CAD / year
Full-time
Senior Specialist, Customer Experience (CX) Operations & Enablement
Added 43 mins ago
Banking Advisor
RBC
BC
Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 58 mins ago
Interim Maintenance Manager
Colas Canada Inc.
Edmonton, AB
Contract
…executed, documented, and transitioned to the Asset Management/Operations teams. The Interim Maintenance Manager will work closely with the Project Management, Construction, Commissioning,…
Added 58 mins ago
Assistant Store Manager
Claire's
Mississauga, ON
$18 to $19 USD / hour
Full-time
Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
Added 1 hour ago
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
Part-time
Added 1 hour ago
Beauty Specialist, Hourly Part Time Evening
Loblaw Companies Limited
Woodstock, ON
Part-time
Added 1 hour ago
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Stratford, ON
Part-time
Added 1 hour ago
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Stratford, ON
Part-time
Added 1 hour ago
Creative Production Specialist (14 Month contract)
Loblaw Digital
Toronto, ON
Full-time
Role Overview: The Creative Production Specialist is responsible for ensuring brand consistency across all campaigns and assets, meticulously managing digital assets, and maintaining…
Added 1 hour ago
Technical Specialist (Digital Signage)
Newfoundland Capital Corporation Limited
Montreal, QC
Full-time
Our Customer Support team (Stingray Business division), based in Montreal, is currently looking for a Technical Specialist (Digital Signage) who is motivated by a constantly evolving…
Added 1 hour ago
Sign Production Specialist
FASTSIGNS España
Burnaby, BC
Full-time
FASTSIGNS #530801 is hiring for a full-time Sign Production Specialist to join our team!
Added 1 hour ago
Government Relations and Grants Specialist
BGC Ottawa
Ottawa, ON
Part-time
Reporting to the Chief Operations Officer, the Government Relations & Grants Specialist leads the stewardship and administration of government and public foundation funding opportunities…
Added 1 hour ago
Digital Content Specialist
The MRG Group
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
We are looking for a highly creative and visually driven Digital Content Specialist to capture the energy, excitement, and distinct personalities of our live events and hospitality…
Added 2 hours ago
Advertising Operations Specialist – Retail Media
Newfoundland Capital Corporation Limited
Montreal, QC
Full-time
We are seeking a detail-oriented and technically skilled Ad Ops Specialist to join our growing Advertising Operations team. This role will focus on the end-to-end management of audio…
Added 2 hours ago
Golf Aftermarket Support Specialist
Manufacturing Job Site
Upper Onslow, NS
Full-time
If you live for the game, and the machines that keep courses dialed in, this is your shot. We’re looking for a Golf Aftermarket Support Specialist to join our team in Truro, NS.
Added 2 hours ago
Technical Specialist, Program Management
Defence Construction Canada
Ottawa, ON
Full-time
The Technical Specialist, Program Management, oversees multi-disciplinary work to develop, maintain and deliver centralized coordination functions in support of capital construction,…
Added 2 hours ago
Senior Consultant Specialist
HSBC
Toronto, ON
Full-time
…rotational production support in line with a Development and Operations (DevOps) model. You will focus on configuring and enhancing Transaction Lifecycle Management (TLM) capabilities and…
Added 2 hours ago
Specialist Auditor
Vale
Canada
Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 2 hours ago
Specialist, Business Integration Services (12-month contract)
Deloitte
Toronto, ON
Full-time
…driven, strategic professionals committed to improving finance operations across Deloitte Canada. Our team values collaboration, innovation, and continuous improvement, creating a…
Added 3 hours ago
Gelato Specialist
JDass Corp
Mississauga, ON
Full-time
Excellent food safety, sanitation, and HACCP knowledge for on-site operations.
Added 3 hours ago
Project Engineer (France)
AdaptiveMobile Security
Engineer, BC
Full-time
You bring proven experience working in Customer Operations and/or R&D environments, with the ability to design, develop, and support network-related software. Your focus is on ensuring…
Added 3 hours ago
Cleaning Validation Coordinator - 12 month contract
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
Full-time
We are seeking a detail-oriented and motivated Cleaning Validation Specialist to join our team. In this role, you will support and execute cleaning validation activities to ensure…
Added 3 hours ago
Packaging Specialist
Bora Pharmaceuticals
Mississauga, ON
$68,000 to $85,000 CAD / year
Full-time
Packaging Specialist is responsible for the lifecycle of the primary and secondary packaging components used to package various products at site, which includes creation, amendment and…
Added 3 hours ago
Telemarketing Specialist
Regal Cleaners Building Maintenance
Richmond, BC
Full-time
Role Description The Telemarketing Specialist is a full-time, on-site role based in Richmond, BC. In this position, the specialist conducts outbound calls to prospective and existing…

Brex

Developer Support Specialist

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Experience At Brex

The Customer Experience (CX) team provides our customers with constant, live support as they build and grow their businesses. Our team is a passionate group that understands how to give customers a seamless support experience. In communication with our customers daily, we have the opportunity to provide insights and feedback, as well as identify process improvements to our partner teams - sales, products, operations, and engineering. We prioritize customer retention, which we accomplish by keeping high standards for how we serve our customers and making sure they leave every conversation satisfied and inspired.

What You’ll Do

Brex features a full suite of APIs to empower our customers and partners to never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using Brex’s API. This role is a hybrid position consisting of relations with external developers, Brex customers and working closely with Brex’s internal engineering, product, and design teams. Day-to-day, you work directly with external developers to advise on best practices, improve self-serve content, and investigate technical issues. You will also be partnering with internal engineering and design teams, triaging complex ticket escalations from Support, and closing the feedback loop between teams.

This is a fantastic opportunity for someone early in their engineering career to work closely with developers.

Responsibilities

Provide direct technical support to developers using Brex’s APIs, delivering the highest level of developer satisfaction
Work closely with engineering, product, and design teams to ensure feedback from developers is captured and, where appropriate, used to build, drive and improve our tools and processes
Attend or own calls with customer escalations as needed and own customer email queues
Develop self-service options by creating and maintaining training material, customer resources and guides
Directly field technical escalations from the Support team and follow engineering tickets through to resolution
Recognized as a trusted ERP expert by owning escalations for Brex’s Integrations (NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify, Concur, CoupaPay, Conferma, Workday ERP, Oracle Fusion, etc) working directly with customers, CSMs, or CX to solve their issue

What We Value

Bachelor's degree in related field or equivalent work experience
Excellent problem solving, troubleshooting and debugging skills
Good customer-centric attitude
Excellent communication skills, both written and verbal. Able to communicate complex technical issues via email and in person
Ability to hold yourself and the team to high standards
Experience in a customer facing role in the past (this does not need to be a technical customer-facing role)
Experience working with accounting integrations such as Netsuite, QBO, and Xero

Bonus Points

Understanding financial systems and services
Familiarity with programming languages
Experience working with SQL or NoSQL databases
Experience working with REST or GraphQL API calls
Familiarity with software engineering development cycles
Experience using tools such as Looker, Datadog, Salesforce, Jira, Retool, and low-code/no-code tools

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

Provide direct technical support to developers using Brex APIs and act as a liaison between external developers and internal engineering, product, and design teams. You will also manage technical escalations, create self-service training materials, and ensure feedback is integrated into product improvements.

Requirements

Requires a bachelor's degree or equivalent experience with strong problem-solving and debugging skills. Candidates should have excellent communication abilities and experience in customer-facing roles, with bonus points for familiarity with financial systems and API integrations.

Skills

Technical support
API troubleshooting
Debugging
Problem solving
Customer communication
ERP systems
NetSuite
QuickBooks
Xero
SQL
NoSQL
REST APIs
GraphQL
Software engineering
Technical documentation
Triage

Visa sponsorship

Not detected in the job text

Keywords

API
Developer Support
Finance Platform
NetSuite
QuickBooks Online
QuickBooks Desktop
Xero
Sage Intacct
Expensify
Concur
CoupaPay
Conferma
Workday ERP
Oracle Fusion
SQL
NoSQL
REST
GraphQL
Looker
Datadog
Salesforce
Jira
Retool
Low-code
No-code
Technical Support
Customer Experience
Software Engineering
Troubleshooting
Debugging

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