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Added 41 mins ago
Product Engineer / Product Manager
Murray Latta Progressive Machine Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
$115,000 to $125,000 CAD / year
Full-time
Learn Kimwood’s machinery alongside its experienced senior engineer, shop team and product-support specialist, beginning with wide-belt sanders.
Added 56 mins ago
Health Information Systems Specialist
Region of Waterloo
Waterloo, ON
Creates project plans to support the planning and implementation of new/modified provincial, divisional, and departmental health information systems, including an electronic health record.…
Added 1 hour ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 1 hour ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 1 hour ago
Developer Support Specialist
Brex
Vancouver, BC
Full-time
…never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using Brex’s API. This…
Added 2 hours ago
Clinical Sales Specialist - Molecular Imaging
Siemens Healthineers
Oakville, ON
Full-time
The Clinical Sales Specialist serves as the clinical and technical expert supporting the sales of Siemens Healthineers Molecular Imaging solutions, including SPECT and PET systems. This…
Added 2 hours ago
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures
Added 3 hours ago
Graphic Design Specialist
Intriquip Instruments Inc.
Maple Creek, SK
Full-time
Role Description The Graphic Design Specialist is a full-time, on-site role based in Emerald Park, SK. This position is responsible for creating visual assets for marketing materials,…
Added 3 hours ago
MAC Regional Education Trainer
Estée Lauder Companies
ON
Full-time
Assist salon marketing team: Technical advice and support on locally developed trend collection brochures, salon services, and salon brochures.
Added 4 hours ago
Product Development Engineer
Septodont
Bromont, QC
Full-time
Be actively involved in product testing, data generation, and technical documentation supporting development, design decisions, and regulatory requirements
Added 5 hours ago
Project Engineer (France)
AdaptiveMobile Security
Engineer, BC
Full-time
…you will develop custom applications or modules, implement product-specific modifications, and provide integration guidance and technical…
Added 5 hours ago
Packaging Specialist
Bora Pharmaceuticals
Mississauga, ON
$68,000 to $85,000 CAD / year
Full-time
Provide technical expertise into root cause analyses to support investigations and resolution of product complaints and deviations, in conjunction with QA and operations.
Added 5 hours ago
Technical Specialist
Fusion Technologies Inc.
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…for oil and gas well servicing in conjunction with providing technical support in a fast paced and dynamic environment. In our over 15 years of operating, we have grown from serving…
Added 5 hours ago
Developer Support Specialist
Brex
Vancouver, BC
…never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using Brex’s API. This…
Added 6 hours ago
Director of Engineering
Kanto Living
Langley (District), BC · Langley, BC
Full-time
Kanto is looking for a Director of Engineering to lead the technical development of our growing product portfolio. This is a broad, hands-on leadership role, working closely with Product,…
Added 6 hours ago
Senior Manager, Core Trade Finance Operations
TD
Toronto, ON · Montreal, QC
Full-time
Establish strong and trusted partnerships with Business, Front Office, Product, Technology, Compliance, AML, Legal, Risk, and Global Operations to support business priorities and deliver…
Added 7 hours ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 7 hours ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 8 hours ago
Senior Manager, Core Trade Finance Operations
TD Securities
Toronto, ON
Full-time
Establish strong and trusted partnerships with Business, Front Office, Product, Technology, Compliance, AML, Legal, Risk, and Global Operations to support business priorities and deliver…
Added 8 hours ago
Visual Merchandising Specialist | METROTOWN
lululemon
Burnaby, BC
Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 8 hours ago
Senior Specialist, Attribute Verification Product Management
Mastercard
Toronto, ON · Vancouver, BC
Full-time
Senior Specialist, Attribute Verification Product ManagementOur Purpose:
Added 8 hours ago
Enterprise Customer Success Specialist
AirMason
Canada
Full-time
Triage and manage technical questions, working closely with Engineering and Product teams
Added 8 hours ago
Product Specialist, West Kelowna, BC
MicroSurvey
Kelowna, BC
$65,000 to $70,000 CAD / year
Full-time
This Product Specialist role reports to the Product Management, Support, and QA Lead and will work closely with the technical support, development, and product marketing departments. The…
Added 8 hours ago
Carline Specialist - Customer Care
Groupe Touchette
Toronto, ON · Burlington, ON · Etobicoke, ON
Full-time
The Carline Specialist is mainly responsible for sales and information support for internal and external customers. Customer focused, the Carline Specialist responds to inbound calls and…
Added 8 hours ago
Senior Account Specialist
Ipsen
Mississauga, ON
Full-time
The Account Specialist, Neuroscience builds strong HCP partnerships, drives product adoption, and supports the safe and effective use of Ipsen therapies through strategic selling, account…

Brex

Developer Support Specialist

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Experience At Brex

The Customer Experience (CX) team provides our customers with constant, live support as they build and grow their businesses. Our team is a passionate group that understands how to give customers a seamless support experience. In communication with our customers daily, we have the opportunity to provide insights and feedback, as well as identify process improvements to our partner teams - sales, products, operations, and engineering. We prioritize customer retention, which we accomplish by keeping high standards for how we serve our customers and making sure they leave every conversation satisfied and inspired.

What You’ll Do

Brex features a full suite of APIs to empower our customers and partners to never-before seen things in the finance world. As a Developer Support Specialist, you are the front-line point of contact supporting developers to be successful when using Brex’s API. This role is a hybrid position consisting of relations with external developers, Brex customers and working closely with Brex’s internal engineering, product, and design teams. Day-to-day, you work directly with external developers to advise on best practices, improve self-serve content, and investigate technical issues. You will also be partnering with internal engineering and design teams, triaging complex ticket escalations from Support, and closing the feedback loop between teams.

This is a fantastic opportunity for someone early in their engineering career to work closely with developers.

Responsibilities

Provide direct technical support to developers using Brex’s APIs, delivering the highest level of developer satisfaction
Work closely with engineering, product, and design teams to ensure feedback from developers is captured and, where appropriate, used to build, drive and improve our tools and processes
Attend or own calls with customer escalations as needed and own customer email queues
Develop self-service options by creating and maintaining training material, customer resources and guides
Directly field technical escalations from the Support team and follow engineering tickets through to resolution
Recognized as a trusted ERP expert by owning escalations for Brex’s Integrations (NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify, Concur, CoupaPay, Conferma, Workday ERP, Oracle Fusion, etc) working directly with customers, CSMs, or CX to solve their issue

What We Value

Bachelor's degree in related field or equivalent work experience
Excellent problem solving, troubleshooting and debugging skills
Good customer-centric attitude
Excellent communication skills, both written and verbal. Able to communicate complex technical issues via email and in person
Ability to hold yourself and the team to high standards
Experience in a customer facing role in the past (this does not need to be a technical customer-facing role)
Experience working with accounting integrations such as Netsuite, QBO, and Xero

Bonus Points

Understanding financial systems and services
Familiarity with programming languages
Experience working with SQL or NoSQL databases
Experience working with REST or GraphQL API calls
Familiarity with software engineering development cycles
Experience using tools such as Looker, Datadog, Salesforce, Jira, Retool, and low-code/no-code tools

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

Provide direct technical support to developers using Brex APIs and act as a liaison between external developers and internal engineering, product, and design teams. You will also manage technical escalations, create self-service training materials, and ensure feedback is integrated into product improvements.

Requirements

Requires a bachelor's degree or equivalent experience with strong problem-solving and debugging skills. Candidates should have excellent communication abilities and experience in customer-facing roles, with bonus points for familiarity with financial systems and API integrations.

Skills

Technical support
API troubleshooting
Debugging
Problem solving
Customer communication
ERP systems
NetSuite
QuickBooks
Xero
SQL
NoSQL
REST APIs
GraphQL
Software engineering
Technical documentation
Triage

Visa sponsorship

Not detected in the job text

Keywords

API
Developer Support
Finance Platform
NetSuite
QuickBooks Online
QuickBooks Desktop
Xero
Sage Intacct
Expensify
Concur
CoupaPay
Conferma
Workday ERP
Oracle Fusion
SQL
NoSQL
REST
GraphQL
Looker
Datadog
Salesforce
Jira
Retool
Low-code
No-code
Technical Support
Customer Experience
Software Engineering
Troubleshooting
Debugging

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