Jobs in Canada

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Added 7 mins ago
UW
Senior Manager, IT Projects
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Director, Information Systems and Technology Solutions the Senior Manager, IT Projects will lead the end-to-end delivery of Information Systems and Technology Solutions…
Added 7 mins ago
LG
Demand Generation Analyst Intern
Lumine Group
Toronto, ON
- $40,000 to $50,000 CAD / year
- Full-time
Assist the Corporate Development team with lead research and list building.
Added 7 mins ago
EV
Lead Environment, Water Compliance
Elk Valley Resources
Sparwood, BC
- $108,000 to $127,000 CAD / year
- Full-time
Reporting to the Senior Lead, Environment, the Lead Environment, Water Compliance is responsible for executing programs vital to ensuring compliance related to surface and ground water at…
Added 7 mins ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
Pinpoint the drivers of services performance and lead initiatives to improve the new customer experience and team efficiency.
Added 7 mins ago
IR
Vice President Operations
Insight Recruitment Inc.
AB · Edmonton, AB
- $200,000 to $250,000 CAD / year
- Full-time
This position can be based in Red Deer, Grande Prairie, Edmonton or Calgary, Alberta
Added 7 mins ago
AC
Allstate Sales Agent
Allstate Canada
Vaughan, ON
- Full-time
Nurtures relationships that lead to long‑term business and repeat referrals.
Added 7 mins ago
S
Sr. AI Product Owner
Sphera
ON · Simcoe, ON
- Full-time
Partner with the Senior AI Enablement Lead, who owns curriculum and delivery, and with AI CoE architects and Platform Engineering on technical dependencies and sequencing.
Added 7 mins ago
IR
Director of Warehouse Operations
Insight Recruitment Inc.
AB · Edmonton, AB
- $140,000 to $190,000 CAD / year
- Full-time
Insight Recruitment is conducting a confidential search for an experienced Director of Warehouse Operations to lead multi-site warehousing and distribution operations across Alberta.
Added 7 mins ago
IS
Engineer, Naval Structures
Irving Shipbuilding
Dartmouth, NS
- Full-time
Reporting to the Naval Architecture & Structures Team Lead, you'll collaborate with internal teams, shipyard personnel, and external partners to ensure designs meet customer, regulatory,…
Added 7 mins ago
GO
Civil Pipe Foreman
Gulf Operators Ltd.
Saint John, NB
- Full-time
Certifications & Licensing - Valid driver's license required; related technical training and certifications are assets
Added 7 mins ago
T&
Director (Lead) - Corporate Occupier
Turner & Townsend
Toronto, ON
- Full-time
Confident and able to lead projects in own right but, when necessary, to work as part of a senior delivery team
Added 7 mins ago
W
ServiceNow Developer cum Architect
W3Global
Mississauga, ON
- $70 to $78 CAD / hour
- Contract
…integrations, and SNOW AI capabilities. The ideal candidate will lead technical design, build scalable solutions, and drive the adoption of AI/GenAI features within the ServiceNow…
Added 7 mins ago
EV
Marketing Content Manager
Epiphan Video
Ottawa, ON
- Full-time
We care. Our people take precedence. We maintain an inclusive and open culture where respect and empathy take the lead and everyone has a voice. We set work aside for fun-filled social…
Added 7 mins ago
S
Senior Delivery Manager
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
We are looking for an experienced Delivery Manager to lead the successful delivery of technology programs and client engagements within the Banking & Financial Services domain. The role…
Added 7 mins ago
CC
President & CEO / Thompson Okanagan Tourism Association
Chemistry Consulting Group
Kelowna, BC
- Full-time
Chemistry Consulting Group is pleased to have been selected to lead the executive search for an innovative and collaborative President & CEO on behalf of our client, the Thompson Okanagan…
Added 7 mins ago
W
Manager, Project Management
Worley
Vancouver, BC
- Full-time
Team Management: Lead, mentor, and motivate large, integrated project teams, including Engineering, Procurement, Project Controls, Construction Management, and Quality Assurance personnel.
Added 7 mins ago
W
Manager, Project Management
Worley
Markham, ON
- Full-time
Team Management: Lead, mentor, and motivate large, integrated project teams, including Engineering, Procurement, Project Controls, Construction Management, and Quality Assurance personnel.
Added 7 mins ago
D-
Analyste Principal de Données
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
Bilinguisme (Français requis, Anglais fonctionnel) · Bilingualism (French required, English functional)
Added 7 mins ago
QT
Senior Network Administrator
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON · Etobicoke, ON
- $105,000 to $115,000 CAD / year
- Full-time
Hybrid: 3 days in office
Added 7 mins ago
IG
Functional QE Lead
Insight Global
Vancouver, BC
- $120,000 to $140,000 CAD / year
- Full-time
Our client is looking for a Quality Engineering Lead to provide senior technical and program-level Quality Engineering leadership for complex, business-critical initiatives. Your initial…
Added 7 mins ago
W
Manager, Project Management
Worley
Calgary, AB
- Full-time
Team Management: Lead, mentor, and motivate large, integrated project teams, including Engineering, Procurement, Project Controls, Construction Management, and Quality Assurance personnel.
Added 7 mins ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 7 mins ago
OR
Field Sales Representative
OSL Retail Services
Calgary, AB
- $40,000 to $60,000 CAD / year
- Full-time
Tools for Success: Tablet, marketing materials, company-branded clothing, ID badge, and best-in-class CRM tools to manage your lead funnel
Added 7 mins ago
Apprentice, Heavy Duty Mechanic
Hudbay Minerals
Princeton, BC
Schedule: 7x7, Wednesday to Tuesday; Day shift / Night Shift
Added 7 mins ago
A
Direct Response Copywriter (Natural Health)
AlgaeCal
Remote, Canada
- Full-time
- Remote

Brex

Mid-Market Customer Success Manager

Vancouver, BC, Canada

Apply on brex.com About employer

Applications open in a new tab.

Job details

Work location: We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday
Experience: 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.
Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.
Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle
You are passionate about customer value realization through product adoption
Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
Ability to synthesize product usage data and identify key insights and trends
Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

You think in systems, not silos, and understand the bigger picture of customer value.
You are energized by developing relationships across a wide range of levels and roles
You have worked with an account team in managing a shared book of business
Professional bilingual fluency in English and Spanish

Compensation

The expected OTE range for this role is $117,000 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Apply on brex.com About employer

More about this job

Responsibilities

Manage a portfolio of mid-market customers, advising finance stakeholders on Brex products and strategies to improve adoption, realize value, and grow accounts. Build executive and cross-functional relationships, lead business reviews, identify churn risks, and partner with internal teams to improve customer outcomes and meet engagement and GMV targets.

Requirements

Requires at least four years of customer-facing experience managing accounts, account health, executive relationships, and expansion strategy, preferably at a high-growth startup. Candidates need strong finance and fintech fluency, customer lifecycle experience, analytical and collaboration skills, and a bachelor's degree; finance, business, or a related field is preferred.

Skills

Customer Success Management
Account Management
Customer Adoption
Account Growth
Churn Mitigation
Financial Technology
Spend Management
Financial Systems
Data Analysis
Cross-Functional Collaboration
Business Reviews
Financial Reporting Automation
Stakeholder Engagement
Product Usage Analysis
Customer Value Realization

Visa sponsorship

Not detected in the job text

Keywords

Brex
Customer Success
Mid-Market
Book Of Business
Spend Management
Corporate Cards
Banking
Accounts Payable Automation
Enterprise Resource Planning
Financial Technology
Credit Policy
Reconciliation Workflows
Financial Reporting Automation
Customer Adoption
Value Realization
Account Expansion
Churn Risk
Product Usage Insights
Business Reviews
Return On Investment
Finance
Procurement
Information Technology
Security
Cross-Functional Collaboration
Customer Engagement
Gross Merchandise Volume
Executive Relationships
Financial Systems
Spanish

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Work requirements

Jobs in Canada