Jobs in Canada

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Added 12 mins ago
TC
Key Account Manager
Toromont Cat
Sudbury, ON
- Full-time
The Key Accounts Manager plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow the relationships that drive our business…
Added 12 mins ago
C
Social Media Manager
ChangeMakers
NS · Halifax, NS
- Full-time
As a Social Media Manager, you enjoy bringing social media strategies to life through thoughtful content, engaging campaigns, and meaningful community connections. You understand how to…
Added 12 mins ago
AR
Guest Service Agent
Algonquin Resort
Toronto, ON
- Part-time
Availability to work day, evening and night shifts any day of the week including weekends and holidays
Added 12 mins ago
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Staff Pharmacist (Full-Time)
Walmart
Pembroke, ON
- Full-time
The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received during patient…
Added 12 mins ago
W
(Can) pharmacy manager
Walmart
Toronto, ON
- Full-time
The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see that the Pharmacy…
Added 12 mins ago
W
Senior Manager, Business Development
Walmart
Mississauga, ON
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 12 mins ago
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Manager, Supply Chain Management (IC)-2
Walmart
Mississauga, ON
- Full-time
The Manager, Supply Chain Management creates and validates demand plans for products, ensuring collaboration with leadership roles across logistics, transportation, replenishment, and store…
Added 12 mins ago
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(CAN) Manager, Facility Design (IC)
Walmart
Mississauga, ON
- Full-time
The Manager, Facility Design supports the New Store Program by coordinating facility design activities associated with site transition and portfolio integration initiatives. The role…
Added 27 mins ago
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Production Manager, Live Events
Stagevision
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Partner with the Account Manager and Sales team to review Scope of Work, with a focus on job profitability and margin management
Added 27 mins ago
I
Lease Auditor Specialist
Indigo
Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
…percentage rent and other billings, hydro recharges, statements of account, café sales and rent reporting, and the receivables budget for…
Added 27 mins ago
TS
Gestionnaire de comptes majeurs
The Stevens Company
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Key Account Manager (KAM) plays a critical role in managing strategic healthcare accounts (GPO), including CAG, Sante Quebec and other designated partners. This position is responsible…
Added 27 mins ago
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Business Development Manager
THE GTI GROUP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Accelerate your career - Clear path from BDR → Account Executive → Senior AE, based on performance, not tenure
Added 27 mins ago
BC
Manager, Accounting
Bissell Centre
AB · Edmonton, AB
- Full-time
Currently, Bissell Centre is looking for a Manager of Accounting to join our dedicated Finance team as we journey with the Community towards an elimination of poverty. If you’re ready to…
Added 27 mins ago
IT Support Systems Admin Specialist
PVLabs
Burlington, ON
Reporting to the IT Manager, you will be the first point of contact for many employee technology issues. You will provide Tier 1 and Tier 2 support, taking ownership of routine requests…
Added 27 mins ago
Videographer - Global News Kingston
Corus Entertainment
Kingston, ON
Global Kingston is looking for a full-time Videographer (Video Journalist) to join their team. Reporting to the News Manager, the successful candidate will be responsible for pitching,…
Added 27 mins ago
Sales Representative
The Hillman Group, Inc.
Edmonton, AB
Reporting to the National Sales Manager, the Sales Representative is responsible for driving sales growth and managing customer relationships within an assigned territory. This role focuses…
Added 27 mins ago
A
Client Care Coordinator
Amplifon
Port Perry, ON
- Part-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 27 mins ago
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Associate Software Developer
Priceline
Toronto, ON
- Full-time
· Help shape user stories, test cases and acceptance criteria with the Product Manager on your team.
Added 27 mins ago
Receptionist/Cashier- Chenchenstway- Burnaby
Fraser Health
Burnaby, BC
Reporting to the Manager, Clinical Operations and in accordance with the mission, values and goals of Fraser Health, the Receptionist/Cashier provides secretarial and clerical support…
Added 27 mins ago
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Account Manager I
TD
Halifax, NS
- Full-time
…career within the commercial equipment finance business. As an Account Manager, you will partner with an experienced and knowledgeable Account…
Added 27 mins ago
C
NPD Manager - Hardware (Program Manager)
CWD
Niagara Falls, ON
- $100,000 to $110,000 CAD / year
- Full-time
CWD is looking for an NPD Manager - Hardware (Program Manager) to join our exceptionally talented and collaborative team! This posting reflects an existing vacancy within our Niagara Falls…
Added 42 mins ago
C&
Senior Development Manager, Project & Development Services
Cushman & Wakefield
Toronto, ON
- Full-time
The Senior Development Manager will provide daily management of all project activities from team organization, planning, public approvals, design, construction, commissioning and occupancy.…
Added 42 mins ago
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Senior Associate
BMO
Toronto, ON · FCP
- Full-time
…to and management of documentation. Document types include account documentation, securities/certificates, transaction information,…
Added 42 mins ago
A
Manager, Valuations
Allied
Toronto, ON
- Full-time
…process leadership, and strong stakeholder collaboration. As Manager, Valuations will play a key role in the internal valuation of the Company’s investment property portfolio. Reporting to…
Added 42 mins ago
A
Senior Valuation Accountant
Allied
Toronto, ON
- Full-time
Support the internal valuation of the Company’s investment property portfolio. Reporting to the Manager, Valuations, the role will prepare property-level valuations, maintain valuation…

Brex

Mid-Market Customer Success Manager

Vancouver, BC, Canada

Apply on brex.com About employer

Applications open in a new tab.

Job details

Work location: We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday
Experience: 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.
Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.
Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle
You are passionate about customer value realization through product adoption
Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
Ability to synthesize product usage data and identify key insights and trends
Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

You think in systems, not silos, and understand the bigger picture of customer value.
You are energized by developing relationships across a wide range of levels and roles
You have worked with an account team in managing a shared book of business
Professional bilingual fluency in English and Spanish

Compensation

The expected OTE range for this role is $117,000 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Apply on brex.com About employer

More about this job

Responsibilities

Manage a portfolio of mid-market customers, advising finance stakeholders on Brex products and strategies to improve adoption, realize value, and grow accounts. Build executive and cross-functional relationships, lead business reviews, identify churn risks, and partner with internal teams to improve customer outcomes and meet engagement and GMV targets.

Requirements

Requires at least four years of customer-facing experience managing accounts, account health, executive relationships, and expansion strategy, preferably at a high-growth startup. Candidates need strong finance and fintech fluency, customer lifecycle experience, analytical and collaboration skills, and a bachelor's degree; finance, business, or a related field is preferred.

Skills

Customer Success Management
Account Management
Customer Adoption
Account Growth
Churn Mitigation
Financial Technology
Spend Management
Financial Systems
Data Analysis
Cross-Functional Collaboration
Business Reviews
Financial Reporting Automation
Stakeholder Engagement
Product Usage Analysis
Customer Value Realization

Visa sponsorship

Not detected in the job text

Keywords

Brex
Customer Success
Mid-Market
Book Of Business
Spend Management
Corporate Cards
Banking
Accounts Payable Automation
Enterprise Resource Planning
Financial Technology
Credit Policy
Reconciliation Workflows
Financial Reporting Automation
Customer Adoption
Value Realization
Account Expansion
Churn Risk
Product Usage Insights
Business Reviews
Return On Investment
Finance
Procurement
Information Technology
Security
Cross-Functional Collaboration
Customer Engagement
Gross Merchandise Volume
Executive Relationships
Financial Systems
Spanish

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Work requirements

Jobs in Canada