Jobs in Canada

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Added 7 mins ago
GH
Controller
Golf Hillsdale
Mirabel, QC
- Full-time
Reporting directly to the General Manager, the Controller will be responsible for accounting, financial reporting, budgeting, payroll, internal controls, and compliance. The successful…
Added 7 mins ago
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Accounts Payable Technician
SYSTRA
Montreal, QC
- Full-time
As part of the Finance team, the Accounts Payable Manager ensures invoices are processed accurately and suppliers are paid on time. Working closely with internal teams and suppliers, this…
Added 21 mins ago
PA
Automotive Service Advisor
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
Key Words: Automotive Service Advisor, Writer, Service Drive Manager, Lane Manager, Express Advisor, Internal Advisor, Fixed Operations, Fixed Ops, Automotive Service Consultant, Dealership…
Added 36 mins ago
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Expert Program and Project Management
CN
Quebec, QC
- Full-time
…with Delivery Managers and cross-functional teams, the project manager maintains tight control over project scope, schedules, budgets, and risk mitigation plans. Rather than simply…
Added 36 mins ago
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Manager, Advisor Excellence, Business Banking - Toronto
Scotiabank
Toronto, ON
- Full-time
Position: Manager, Advisor Excellence / Business Banking Business Banking / Canadian Banking
Added 36 mins ago
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Manager, Strategy & Transformation
Beautifi
Vancouver, BC
- Full-time
Beautifi is seeking a Manager, Strategy & Transformation to turn company priorities and operational problems into well-defined, executable work. This role will lead cross-functional…
Added 36 mins ago
A
Finance Manager
Altis
Vancouver, BC · Greater Vancouver, BC
- $110,000 to $135,000 CAD / year
- Contract
Are you a finance professional who thrives on solving complex accounting challenges and collaborating with teams around the world? This is an exciting opportunity to join a leading global…
Added 36 mins ago
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Senior Finance Analyst - Operations Finance & Analytics
Napoleon
Barrie, ON
- $62,400 to $85,800 CAD / year
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 36 mins ago
IS
Release Manager
Iris Software Inc.
Toronto, ON
- Contract
Location & Presence: Based in the Greater Toronto Area and able to commute onsite 3 days per week to the downtown Toronto office
Added 37 mins ago
BC
Manager, Accounting
Bissell Centre
AB · Edmonton, AB
- Full-time
Reporting to the Director, Finance and Operations, the Manager, Accounting is a key member of the management team, overseeing a team of financial professionals whose scope of…
Added 37 mins ago
BA
General Manager (Leduc)
Boyd Autobody & Glass
Leduc, AB
- Full-time
Valid driver’s license required
Added 37 mins ago
Receptionist/Cashier- Chenchenstway- Burnaby
Fraser Health
Burnaby, BC
Reporting to the Manager, Clinical Operations and in accordance with the mission, values and goals of Fraser Health, the Receptionist/Cashier provides secretarial and clerical support…
Added 37 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 37 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 37 mins ago
T
Account Manager I
TD
Halifax, NS
- Full-time
…within the commercial equipment finance business. As an Account Manager, you will partner with an experienced and knowledgeable Account…
Added 37 mins ago
T
Senior Manager, Monitoring and Testing (5747)
TD
Toronto, ON
- Full-time
The Senior Manager, Compliance Testing Team Lead is responsible for leading a team of Compliance Testing professionals and providing strategic direction, regulatory expertise, and oversight…
Added 37 mins ago
SL
Business Development Partner
Sun Life
Toronto, ON
- Full-time
Must hold a valid Life Insurance Agent’s license in the province where this role is located · Must hold a valid Mutual Fund license or obtain it within the first 90 days
Added 37 mins ago
SL
Business Development Consultant
Sun Life
Toronto, ON
- Full-time
Oversee required measures to support the District Manager in ensuring compliant operations for experienced advisors.
Added 51 mins ago
TW
Development Manager (Housing)
Tim Welch Consulting Inc
Toronto, ON
- Full-time
Internal: Manager of Housing and Development; Director of Development; Director of Finance & Operations; Senior Financial Analyst; Director of Policy, Program & Development; project teams…
Added 51 mins ago
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Practice Manager - Green Plaza Dental
dentalcorp
Calgary, AB · Green Plaza Dental
- Full-time
Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
Added 51 mins ago
CI
Senior Property Manager
Colliers International
Toronto, ON
- Full-time
This position is for a Senior Property Manager based in downtown Toronto***
Added 51 mins ago
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Senior Associate
BMO
Toronto, ON · FCP
- Full-time
OTC Expediter responsible for overseeing daily OTC Cage operations, ensuring all processes, controls, and procedural requirements are consistently followed. Coordinates with business…
Added 51 mins ago
A
Manager, Valuations
Allied
Toronto, ON
- Full-time
…process leadership, and strong stakeholder collaboration. As Manager, Valuations will play a key role in the internal valuation of the Company’s investment property portfolio. Reporting to…
Added 51 mins ago
A
Senior Valuation Accountant
Allied
Toronto, ON
- Full-time
Support the internal valuation of the Company’s investment property portfolio. Reporting to the Manager, Valuations, the role will prepare property-level valuations, maintain valuation…
Added 51 mins ago
O
Senior Manager, Finance
Opendoor
Toronto, ON
- $137,600 to $172,000 CAD / year
Opendoor is looking for a Senior Manager of Finance to serve as the primary business partner to Operations, Sales, and Pricing. Working closely with the Chief Operating Officer, Chief…

Brex

Mid-Market Customer Success Manager

Vancouver, BC, Canada

Apply on brex.com About employer

Applications open in a new tab.

Job details

Work location: We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday
Experience: 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.
Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.
Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle
You are passionate about customer value realization through product adoption
Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
Ability to synthesize product usage data and identify key insights and trends
Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

You think in systems, not silos, and understand the bigger picture of customer value.
You are energized by developing relationships across a wide range of levels and roles
You have worked with an account team in managing a shared book of business
Professional bilingual fluency in English and Spanish

Compensation

The expected OTE range for this role is $117,000 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Apply on brex.com About employer

More about this job

Responsibilities

Manage a portfolio of mid-market customers, advising finance stakeholders on Brex products and strategies to improve adoption, realize value, and grow accounts. Build executive and cross-functional relationships, lead business reviews, identify churn risks, and partner with internal teams to improve customer outcomes and meet engagement and GMV targets.

Requirements

Requires at least four years of customer-facing experience managing accounts, account health, executive relationships, and expansion strategy, preferably at a high-growth startup. Candidates need strong finance and fintech fluency, customer lifecycle experience, analytical and collaboration skills, and a bachelor's degree; finance, business, or a related field is preferred.

Skills

Customer Success Management
Account Management
Customer Adoption
Account Growth
Churn Mitigation
Financial Technology
Spend Management
Financial Systems
Data Analysis
Cross-Functional Collaboration
Business Reviews
Financial Reporting Automation
Stakeholder Engagement
Product Usage Analysis
Customer Value Realization

Visa sponsorship

Not detected in the job text

Keywords

Brex
Customer Success
Mid-Market
Book Of Business
Spend Management
Corporate Cards
Banking
Accounts Payable Automation
Enterprise Resource Planning
Financial Technology
Credit Policy
Reconciliation Workflows
Financial Reporting Automation
Customer Adoption
Value Realization
Account Expansion
Churn Risk
Product Usage Insights
Business Reviews
Return On Investment
Finance
Procurement
Information Technology
Security
Cross-Functional Collaboration
Customer Engagement
Gross Merchandise Volume
Executive Relationships
Financial Systems
Spanish

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Work requirements

Jobs in Canada