Jobs in Canada

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Added 9 mins ago
UW
Senior Manager, IT Projects
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Director, Information Systems and Technology Solutions the Senior Manager, IT Projects will lead the end-to-end delivery of Information Systems and Technology Solutions…
Added 9 mins ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 9 mins ago
JH
Business Development, Environmental Services / General Manager (Northwest BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
…organization in Northwest British Columbia is seeking an experienced Business Development, Environmental Services / General Manager to lead its operations and guide the next phase of growth…
Added 9 mins ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will…
Added 9 mins ago
B
Advisor, HR Shared Services Centre
Baycrest
Toronto, ON
- Full-time
Reporting to the Manager, Talent Acquisition and HR Shared Services Centre, the Advisor, HR Shared Services Centre plays a key role within the Human Resources team. This position is…
Added 9 mins ago
FC
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
Added 9 mins ago
H
Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology and logistics company seeking a Marketing Manager for its consumer business. Sitting at the intersection of growth, brand and operations, you will own the…
Added 9 mins ago
ZI
Senior Manager, Operations Transformation
ZenaTech Inc.
Toronto, ON
- $140,000 to $175,000 CAD / year
- Full-time
8+ years in operations transformation, business transformation consulting, or multi-site operations management
Added 9 mins ago
FC
Academic Advisor
Fanshawe College
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 9 mins ago
M
Account Executive
MiQ
Montreal, QC
- Full-time
…presents a fantastic opportunity to gain a holistic view of the business and how it works. As the department, and business, are growing there is scope for you to really make this role your…
Added 9 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
ON · Hannon, ON
- Full-time
Being part of a family-owned business committed to the community
Added 9 mins ago
EM
Director, Corporate Commercial Operations
Emballages Mitchel-Lincoln Packaging
Montreal, QC
- Full-time
Required: Bachelor’s degree in Business, Commerce, Finance, Operations, or a related field required.
Added 9 mins ago
HS
Manager, Facilities & Maintenance
Hawthorne Seniors Care Community
Port Coquitlam, BC
- Full-time
Hawthorne Seniors Care Community is seeking an experienced and service-oriented Manager of Facilities & Maintenance to oversee maintenance operations across our properties. Reporting to the…
Added 9 mins ago
ZI
Business Development Manager
ZenaTech Inc.
Toronto, ON
- $105,000 to $120,000 CAD / year
- Full-time
As Business Development Manager, you will own the growth of our DaaS software subscriptions. You’ll win new enterprise and mid-market accounts, build strategic partnerships, and work in…
Added 9 mins ago
TM
Sales Representative (Inside Sales)
The ML Group
Toronto, ON
- Full-time
…Representative to support the growth of our ready-mix concrete business throughout the GTA. This position serves as the primary liaison between customers, dispatch, operations, and…
Added 9 mins ago
C
C-Store Manager
Co-op
Kipling, SK
- Full-time
The Manager is responsible for day to day operations of the gas bar and cardlock as well as preparing and administering sales, margin, expenses, inventory, and ensuring that all…
Added 9 mins ago
G
QA Student Intern
GSK
Mississauga, ON
- $31,980 to $79,950 CAD / year
- Full-time
As Operational Quality Assurance Staff you will be responsible for supporting the local operating company manager to implement and maintain and effective and robust quality management…
Added 9 mins ago
FH
Assistant Store Manager Canada
Follett Higher Education
Toronto, ON
- Full-time
As an Assistant Store Manager - Canada, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales…
Added 9 mins ago
EM
Management Trainee
Enterprise Mobility
Guelph, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 9 mins ago
EM
Management Trainee
Enterprise Mobility
London, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 9 mins ago
EM
Management Trainee
Enterprise Mobility
Cambridge, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 9 mins ago
EM
Management Trainee
Enterprise Mobility
Woodstock, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 9 mins ago
S
Operations Consultant - Full Time
Sephora
Moncton, NB
- $17.65 to $22.05 CAD / hour
- Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 9 mins ago
DC
Manager, Real Estate & Land Services
Dillon Consulting Limited
London, ON · Hamilton, ON · Guelph, ON · Kingston, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Chatham-Kent, ON · Chatham, ON · North York, ON
- Full-time
We are currently seeking a Manager, Real Estate & Land Services Business Unit to join our team. At Dillon, we operate as one team, the successful candidate can be based out of any of our…
Added 23 mins ago
B
Principal Architect, AI Platform
BMO
Toronto, ON
- Full-time
…organizations to bring a cohesive and integrated AI Platform build and operations. You will set the architectural direction that keeps teams working on Enterprise AI initiatives aligned,…

Brex

Mid-Market Customer Success Manager

Vancouver, BC, Canada

Apply on brex.com About employer

Applications open in a new tab.

Job details

Work location: We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday
Experience: 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.
Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.
Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle
You are passionate about customer value realization through product adoption
Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
Ability to synthesize product usage data and identify key insights and trends
Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

You think in systems, not silos, and understand the bigger picture of customer value.
You are energized by developing relationships across a wide range of levels and roles
You have worked with an account team in managing a shared book of business
Professional bilingual fluency in English and Spanish

Compensation

The expected OTE range for this role is $117,000 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Apply on brex.com About employer

More about this job

Responsibilities

Manage a portfolio of mid-market customers, advising finance stakeholders on Brex products and strategies to improve adoption, realize value, and grow accounts. Build executive and cross-functional relationships, lead business reviews, identify churn risks, and partner with internal teams to improve customer outcomes and meet engagement and GMV targets.

Requirements

Requires at least four years of customer-facing experience managing accounts, account health, executive relationships, and expansion strategy, preferably at a high-growth startup. Candidates need strong finance and fintech fluency, customer lifecycle experience, analytical and collaboration skills, and a bachelor's degree; finance, business, or a related field is preferred.

Skills

Customer Success Management
Account Management
Customer Adoption
Account Growth
Churn Mitigation
Financial Technology
Spend Management
Financial Systems
Data Analysis
Cross-Functional Collaboration
Business Reviews
Financial Reporting Automation
Stakeholder Engagement
Product Usage Analysis
Customer Value Realization

Visa sponsorship

Not detected in the job text

Keywords

Brex
Customer Success
Mid-Market
Book Of Business
Spend Management
Corporate Cards
Banking
Accounts Payable Automation
Enterprise Resource Planning
Financial Technology
Credit Policy
Reconciliation Workflows
Financial Reporting Automation
Customer Adoption
Value Realization
Account Expansion
Churn Risk
Product Usage Insights
Business Reviews
Return On Investment
Finance
Procurement
Information Technology
Security
Cross-Functional Collaboration
Customer Engagement
Gross Merchandise Volume
Executive Relationships
Financial Systems
Spanish

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Work requirements

Jobs in Canada