Jobs in Canada

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Added 2 mins ago
LH
2600002991 - Clinical Practice Leader, Obstetrics
Lakeridge Health
Ajax, ON
- Full-time
Works with human resources, occupational health, and manager to ensure a safe working environment.
Added 2 mins ago
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Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 2 mins ago
SW
Manager, CWM Analytics, GWM - Toronto/Ottawa
Scotia Wealth Management
Toronto, ON
- Full-time
The Manager, Analytics is responsible for leading a high-performing team of analytics professionals to deliver actionable insights that drive business strategy and performance across…
Added 2 mins ago
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Assistant Manager, Kingsgate Mall
Canadian Tire Corporation
Vancouver, BC
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 2 mins ago
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Senior Data Engineer
BMO
Toronto, ON · SCC
- Full-time
Hybrid (minimum 2 days per week in office)
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Customer Service Representative
BMO
Vernon, BC
- Part-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 2 mins ago
TN
Registered Psychologist
The Newly
Calgary, AB
- Full-time
- Temporary
Location: The Newly Institute Calgary Clinic (2303 4 St SW, Calgary, Alberta, T2S 2S7)
Added 2 mins ago
Account Manager (Exhibits & Portables)
Jack Morton Worldwide
Oakville, ON
The Account Manager - Exhibits & Portables responsible for managing the day-to-day execution of client exhibit and event logistics within our Fleet Services operation. You'll serve as the…
Added 2 mins ago
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Dietary Aide - AgeCare London
AgeCare
London, ON · AgeCare London
- Part-time
Must have or be enrolled in Food Service Worker Training Program
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FT
Academic Planner - CAF Fanshawe, Base Borden
Fanshawe Toronto@ILAC
Borden, ON
- Full-time
…option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience.…
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FT
Events & Engagement Officer
Fanshawe Toronto@ILAC
London, ON
- Full-time
The incumbent must have experience working with a variety of vendors to be able to negotiate services and fees as
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FT
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe Toronto@ILAC
Borden, ON
- Full-time
…option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience.…
Added 2 mins ago
SH
Clinical Career Navigation Specialist
Scarborough Health Network
Toronto, ON · Consilium Place
- Full-time
…Specialist
Union:
Union:
Job Category: Professional
Hospital Location: Consilium Place
Job Type: Permanent, Full time

Number of Positions: 1
Minimum -…
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J
Assistant Maintenance Manager
JLL
New Westminster, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 3 mins ago
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Maintenance Supervisor
Greystar
Edmonton, AB
- Full-time
Incumbents must have all licenses and/or certifications as required by Provinces and local territories · Incumbents must have valid driver’s license to operate a golf cart on property
Added 17 mins ago
T
Software Engineer II (Full Stack)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 17 mins ago
KH
Territory Business Manager
Kraft Heinz
Toronto, ON
- Full-time
Reporting into the Lead, Away from Home (AFH) Planning, Ops, and National Field Sales, the Territory Business Manager (“TBM”) is a front-line sales role responsible for covering a GTA based…
Added 17 mins ago
FC
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
Added 18 mins ago
A
SCADA Engineer or SCADA Engineering Technologist
AltaLink
Calgary, AB
- Full-time
…AltaLink's Project Development Department. Reporting to the Manager of P&C, SCADA & Telecom Engineering, the successful candidate will work with internal and external technical staff to…
Added 18 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 18 mins ago
QF
QA & Automation Engineer
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
Work-life balance in a hybrid environment with at least 3 days in office
Added 18 mins ago
FC
Academic Planner - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, CAF - Fanshawe, the incumbent performs duties in matters related to academic planning including scheduling, Standard Workload Formula (SWF),…
Added 18 mins ago
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Integration Developer
Altis
Toronto, ON · Greater Toronto Area, Canada
- Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 18 mins ago
FC
Academic Advisor
Fanshawe College
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 18 mins ago
S
Senior Delivery Manager
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
Senior Delivery Manager – Banking & Financial Services

Brex

Mid-Market Customer Success Manager

Vancouver, BC, Canada

Apply on brex.com About employer

Applications open in a new tab.

Job details

Work location: We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday
Experience: 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.
Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.
Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle
You are passionate about customer value realization through product adoption
Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
Ability to synthesize product usage data and identify key insights and trends
Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

You think in systems, not silos, and understand the bigger picture of customer value.
You are energized by developing relationships across a wide range of levels and roles
You have worked with an account team in managing a shared book of business
Professional bilingual fluency in English and Spanish

Compensation

The expected OTE range for this role is $117,000 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Apply on brex.com About employer

More about this job

Responsibilities

Manage a portfolio of mid-market customers, advising finance stakeholders on Brex products and strategies to improve adoption, realize value, and grow accounts. Build executive and cross-functional relationships, lead business reviews, identify churn risks, and partner with internal teams to improve customer outcomes and meet engagement and GMV targets.

Requirements

Requires at least four years of customer-facing experience managing accounts, account health, executive relationships, and expansion strategy, preferably at a high-growth startup. Candidates need strong finance and fintech fluency, customer lifecycle experience, analytical and collaboration skills, and a bachelor's degree; finance, business, or a related field is preferred.

Skills

Customer Success Management
Account Management
Customer Adoption
Account Growth
Churn Mitigation
Financial Technology
Spend Management
Financial Systems
Data Analysis
Cross-Functional Collaboration
Business Reviews
Financial Reporting Automation
Stakeholder Engagement
Product Usage Analysis
Customer Value Realization

Visa sponsorship

Not detected in the job text

Keywords

Brex
Customer Success
Mid-Market
Book Of Business
Spend Management
Corporate Cards
Banking
Accounts Payable Automation
Enterprise Resource Planning
Financial Technology
Credit Policy
Reconciliation Workflows
Financial Reporting Automation
Customer Adoption
Value Realization
Account Expansion
Churn Risk
Product Usage Insights
Business Reviews
Return On Investment
Finance
Procurement
Information Technology
Security
Cross-Functional Collaboration
Customer Engagement
Gross Merchandise Volume
Executive Relationships
Financial Systems
Spanish

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Work requirements

Jobs in Canada