Jobs in Canada

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Added 10 mins ago
MS
Senior Manager, Insights & Analytics
ML6 Search + Talent Advisory
Mississauga, ON
- Full-time
Partner with marketing and product development teams to incorporate consumer insights into brand strategies, product innovation, assortment decisions and annual business planning.
Added 10 mins ago
DS
Marketing Lead
Devoted Studios
Remote, Canada
- Full-time
- Remote
…partners’ internal teams. We are proud to be the development partner of choice for industry leaders such…
Added 10 mins ago
MF
Senior Software Engineering Specialist
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 25 mins ago
TM
Maintenance Engineer Senior
The Mosaic Company
Esterhazy, SK
- Full-time
Partner with Capital to incorporate appropriate maintenance and reliability improvements for new equipment.
Added 25 mins ago
EC
Programme des futurs leaders / Future Leaders Program (Bilingual EN/FR)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Quebec, QC
- Full-time
Added 25 mins ago
LP
Loro Piana - Assistant Store Manager, Oakridge (Vancouver)
Loro Piana
Vancouver, BC
- Full-time
Develop strong relationships with top clients by managing VIC initiatives to reflect an elevated brand image.
Added 25 mins ago
B
Ag Territory Manager - Cutknife/Unity SK area (Field) 20 month contract
BASF
Saskatoon, SK
- Temporary
Managing relationships and resources by creating demand with growers and retailers as part of the territory plan, ensuring retailer demand creation aligns with account team activities and…
Added 25 mins ago
B
Ag Territory Manager - Regina SK (Field) 12-18 month contract
BASF
Regina, SK
- Temporary
Managing relationships and resources by creating demand with growers and retailers as part of the territory plan, ensuring retailer demand creation aligns with account team activities and…
Added 25 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 25 mins ago
Mid-Market Customer Success Manager
Brex
Vancouver, BC
We currently require three days per week in office - Monday, Wednesday and Thursday
Added 26 mins ago
AC
Analyste Principal(e) - Contrôle Financier, OPEX Et Transformation
Aston Carter
Mirabel, QC
- $50 to $65 CAD / hour
- Contract
Le rôle est offert selon un modèle de travail hybride nécessitant une présence au bureau trois jours par semaine et deux jours en télétravail
Added 40 mins ago
GC
Influencer Manager - Dead by Daylight (maternity leave replacement) I Gestionnaire de Campagne Influenceur - Dead by Daylight
Game Companies
Montreal, QC
- Full-time
…drives engagement and retention within the program. They also partner with the Senior Influencer Manager on campaigns and activations. They work autonomously and bring new ideas, while…
Added 40 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
…execution. Your role is essential as a tax technical business partner to our clients, providing essential value to them while leveraging local and global teams in areas such as policy…
Added 40 mins ago
VU
Global Mobility Tax - Senior Manager
Vialto UK & Ireland
Toronto, ON
- Full-time
…execution. Your role is essential as a tax technical business partner to our clients, providing essential value to them while leveraging local and global teams in areas such as policy…
Added 40 mins ago
Manager, Technology Product Quality & Testing
Corus Entertainment
Toronto, ON
Partner with application, product and business teams early in the change lifecycle to identify quality risks, clarify test requirements and improve testability
Added 40 mins ago
PW
B2B Business Development Specialist
Permanent Windows Solutions Inc.
AB · Edmonton, AB
- Full-time
…craftsmanship, energy efficiency, and modern designs, we are a trusted partner for homeowners, builders, developers, and commercial construction…
Added 40 mins ago
TP
Project Manager III, Tech Transfers
Teva Pharmaceuticals
Toronto, ON
- Full-time
Partner with Quality and Compliance teams to ensure all activities meet GMP, regulatory, and Teva operational standards.
Added 40 mins ago
RI
Growth Marketing Manager
Realtax Inc.
Newmarket, ON
- Full-time
For 30 years, Realtax has been a trusted partner to Ontario municipalities, helping communities navigate the complexities of property tax arrears with confidence, accuracy, and efficiency.…
Added 40 mins ago
VU
Global Mobility Tax - Senior Manager
Vialto UK & Ireland
Calgary, AB
- Full-time
…execution. Your role is essential as a tax technical business partner to our clients, providing essential value to them while leveraging local and global teams in areas such as policy…
Added 40 mins ago
VU
Global Mobility Tax - Senior Manager
Vialto UK & Ireland
Vancouver, BC
- Full-time
…execution. Your role is essential as a tax technical business partner to our clients, providing essential value to them while leveraging local and global teams in areas such as policy…
Added 55 mins ago
R
Nike - Sales Coach/Coach de vente - Laval
Retailors
Laval, QC
- Full-time
…sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox…
Added 55 mins ago
R
Manager, Business Continuity Risk (12-Month Contract)
RBC
Toronto, ON
- Full-time
Partner with RBC Business Units to ensure all business continuity risks have been identified and populated within the business impact analysis (BIA)
Added 55 mins ago
OT
Manager, Member Journey Orchestration & Relations Strategy
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
Partner with Member Communications & Relations and Member Journey & Relations Design to align communication triggers, channel use, engagement approaches and journey blueprints with…
Added 55 mins ago
M
Maintenance Engineer Senior
Mosaic
Esterhazy, SK · CA - Esterhazy, SK
- Full-time
Partner with Capital to incorporate appropriate maintenance and reliability improvements for new equipment.
Added 55 mins ago
M
Relationship Manager
Moneris
Toronto, ON
- Full-time
Experience managing partner relationships and conducting contract negotiations.

Brex

Mid-Market Customer Success Manager

Vancouver, BC, Canada

Apply on brex.com About employer

Applications open in a new tab.

Job details

Work location: We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday
Experience: 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.
Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.
Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle
You are passionate about customer value realization through product adoption
Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
Ability to synthesize product usage data and identify key insights and trends
Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

You think in systems, not silos, and understand the bigger picture of customer value.
You are energized by developing relationships across a wide range of levels and roles
You have worked with an account team in managing a shared book of business
Professional bilingual fluency in English and Spanish

Compensation

The expected OTE range for this role is $117,000 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Apply on brex.com About employer

More about this job

Responsibilities

Manage a portfolio of mid-market customers, advising finance stakeholders on Brex products and strategies to improve adoption, realize value, and grow accounts. Build executive and cross-functional relationships, lead business reviews, identify churn risks, and partner with internal teams to improve customer outcomes and meet engagement and GMV targets.

Requirements

Requires at least four years of customer-facing experience managing accounts, account health, executive relationships, and expansion strategy, preferably at a high-growth startup. Candidates need strong finance and fintech fluency, customer lifecycle experience, analytical and collaboration skills, and a bachelor's degree; finance, business, or a related field is preferred.

Skills

Customer Success Management
Account Management
Customer Adoption
Account Growth
Churn Mitigation
Financial Technology
Spend Management
Financial Systems
Data Analysis
Cross-Functional Collaboration
Business Reviews
Financial Reporting Automation
Stakeholder Engagement
Product Usage Analysis
Customer Value Realization

Visa sponsorship

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Keywords

Brex
Customer Success
Mid-Market
Book Of Business
Spend Management
Corporate Cards
Banking
Accounts Payable Automation
Enterprise Resource Planning
Financial Technology
Credit Policy
Reconciliation Workflows
Financial Reporting Automation
Customer Adoption
Value Realization
Account Expansion
Churn Risk
Product Usage Insights
Business Reviews
Return On Investment
Finance
Procurement
Information Technology
Security
Cross-Functional Collaboration
Customer Engagement
Gross Merchandise Volume
Executive Relationships
Financial Systems
Spanish

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Work requirements

Jobs in Canada