Jobs in Canada

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Added 7 mins ago
MD
PEPR Senior Researcher - Research Scientist 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00 a.m
Added 7 mins ago
3
Youth Worker
360°kids
Markham, ON
- Full-time
Must have a valid G driver’s license and a reliable vehicle available for every shift
Added 7 mins ago
TW
Development Manager (Housing)
Tim Welch Consulting Inc
Toronto, ON
- Full-time
Lead project teams and coordinate architects, engineers, construction firms, housing proponents, financial institutions involved in mortgage financing, and government partners.
Added 7 mins ago
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Practice Manager - Green Plaza Dental
dentalcorp
Calgary, AB · Green Plaza Dental
- Full-time
Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
Added 7 mins ago
CI
Senior Property Manager
Colliers International
Toronto, ON
- Full-time
Lead the start-up of new management assignments.
Added 7 mins ago
C
Banking Center Leader - Chambly
CIBC
Chambly, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 mins ago
CT
Marketing Specialist, Go-to-Market Campaigns
Canadian Tire Corporation
Laval, QC
- Full-time
Reporting to the Promotional and Go-to-Market Marketing Team Lead, the Marketing Specialist plays a key role within the marketing department. They will be primarily responsible for…
Added 7 mins ago
MG
Director, Private Equity
Mikisew Group
Enoch, AB
- Full-time
Lead integration plans for subsidiary companies, coordinating with Finance, Operations, Human Resources, Information Technology, and other functions to align governance, systems, and…
Added 7 mins ago
A
Manager, Valuations
Allied
Toronto, ON
- Full-time
…This vision informs how we operate, how we design and how we…
Added 7 mins ago
A
Senior Valuation Accountant
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Toronto, ON
- Full-time
…This vision informs how we operate, how we design and how we…
Added 7 mins ago
SI
Keyholder - Calgary North
SNDL Inc.
Calgary, AB
- Part-time
Support daily operations including merchandising and store upkeep
Added 7 mins ago
SI
Keyholder - Edmonton North
SNDL Inc.
Edmonton, AB
- Part-time
Support daily operations including merchandising and store upkeep
Added 7 mins ago
SI
Keyholder - Edmonton South
SNDL Inc.
Edmonton, AB
- Part-time
Support daily operations including merchandising and store upkeep
Added 7 mins ago
Keyholder - GTA
SNDL Inc.
Toronto, ON
Support daily operations including merchandising and store upkeep
Added 7 mins ago
SI
Keyholder - Calgary South
SNDL Inc.
Calgary, AB
- Part-time
Support daily operations including merchandising and store upkeep
Added 7 mins ago
B
Maintenance Team Lead
BGIS
Ottawa, ON
- Full-time
The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned…
Added 22 mins ago
BO
Data and Analytics Specialist
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Ottawa, ON
- Full-time
…data. We also provide support financial markets data used in operations and research, while expanding our capabilities to support business administration areas such as Human Resources,…
Added 22 mins ago
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Solutions Architect
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Toronto, ON
- Contract
…and maintenance management processes across public transit…
Added 22 mins ago
MQ
Supply Chain & Logistics Lead
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Toronto, ON
- Full-time
Exceptional communication and interpersonal skills to lead and collaborate with cross-functional / multicultural teams (operations, sales, product development, logistics, etc.).
Added 22 mins ago
CG
Environmental Services Manager , Senior Living (Contract)
Compass Group Canada
Windsor, ON
- Full-time
Provide hands-on oversight of facility maintenance operations, including monitoring building systems such as HVAC, plumbing, electrical, life safety, and preventative maintenance programs.
Added 22 mins ago
S
Data Scientist (Aerospace)
SOTI
Mississauga, ON
- Full-time
Lead defined AI/ML work packages spanning data strategy, modelling, integration, evaluation, deployment, monitoring, and technical documentation.
Added 22 mins ago
U
Warehouse Worker
UPS
Ottawa, ON · Vars, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 22 mins ago
GB
Warehouse Supervisor
Gentek Building Products - Canada
Nanaimo, BC
- $72,000 to $82,000 CAD / year
- Full-time
Experience in a lead role in a distribution warehouse
Added 22 mins ago
S
shift supervisor - Store# 10315, 4060 CH DE LA COTE-DE-LIESSE
Starbucks
Mont-Royal, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 22 mins ago
FB
Regional Sales Director
Fairstone Bank
Montreal, QC
- Full-time
Lead by example and provide on-going mentoring and coaching to all team members, both individually and in groups

Brex

Mid-Market Customer Success Manager

Vancouver, BC, Canada

Apply on brex.com About employer

Applications open in a new tab.

Job details

Work location: We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday
Experience: 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.
Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.
Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle
You are passionate about customer value realization through product adoption
Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
Ability to synthesize product usage data and identify key insights and trends
Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

You think in systems, not silos, and understand the bigger picture of customer value.
You are energized by developing relationships across a wide range of levels and roles
You have worked with an account team in managing a shared book of business
Professional bilingual fluency in English and Spanish

Compensation

The expected OTE range for this role is $117,000 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Apply on brex.com About employer

More about this job

Responsibilities

Manage a portfolio of mid-market customers, advising finance stakeholders on Brex products and strategies to improve adoption, realize value, and grow accounts. Build executive and cross-functional relationships, lead business reviews, identify churn risks, and partner with internal teams to improve customer outcomes and meet engagement and GMV targets.

Requirements

Requires at least four years of customer-facing experience managing accounts, account health, executive relationships, and expansion strategy, preferably at a high-growth startup. Candidates need strong finance and fintech fluency, customer lifecycle experience, analytical and collaboration skills, and a bachelor's degree; finance, business, or a related field is preferred.

Skills

Customer Success Management
Account Management
Customer Adoption
Account Growth
Churn Mitigation
Financial Technology
Spend Management
Financial Systems
Data Analysis
Cross-Functional Collaboration
Business Reviews
Financial Reporting Automation
Stakeholder Engagement
Product Usage Analysis
Customer Value Realization

Visa sponsorship

Not detected in the job text

Keywords

Brex
Customer Success
Mid-Market
Book Of Business
Spend Management
Corporate Cards
Banking
Accounts Payable Automation
Enterprise Resource Planning
Financial Technology
Credit Policy
Reconciliation Workflows
Financial Reporting Automation
Customer Adoption
Value Realization
Account Expansion
Churn Risk
Product Usage Insights
Business Reviews
Return On Investment
Finance
Procurement
Information Technology
Security
Cross-Functional Collaboration
Customer Engagement
Gross Merchandise Volume
Executive Relationships
Financial Systems
Spanish

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Work requirements

Jobs in Canada