Jobs in Canada

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Added 13 mins ago
WI
Structural Designer - Mining (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 13 mins ago
V
Senior Commercial Controller, Canada
Vestacy
ON · Ontario, Canada
- Full-time
The Senior Commercial Controller is a key finance business partner for our Canadian business, an approximately US$60 million net revenue operation. Reporting directly to the Head of Finance…
Added 13 mins ago
R&
Operations Officer II
Robertson & Company Ltd.
Toronto, ON
- Contract
Maintain high service level by providing optimal customer and partner service, resolving process or operational issues within discretion and escalating internally as required.
Added 13 mins ago
WI
Senior Mechanical / Layout Designer (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 13 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
Toronto, ON
- Full-time
Partner with project management and clients to align scope, schedule, budget, risks, priorities, and technical requirements, providing clear status updates and driving issues toward timely…
Added 13 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
Calgary, AB
- Full-time
Partner with project management and clients to align scope, schedule, budget, risks, priorities, and technical requirements, providing clear status updates and driving issues toward timely…
Added 13 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
Vancouver, BC
- Full-time
Partner with project management and clients to align scope, schedule, budget, risks, priorities, and technical requirements, providing clear status updates and driving issues toward timely…
Added 13 mins ago
OC
Spécialiste Thérapeutique, Biosimilaires - Quebec East |Therapeutic Specialist, Biosimilars - Quebec East
Organon Canada
Kirkland, QC
- Full-time
…and strives to establish Organon as a preferred Biosimilars partner in Canada, leveraging organizational agility, flexibility, and focus, to drive a high-quality patient…
Added 13 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
NB · New Brunswick, Canada
- Full-time
Partner with project management and clients to align scope, schedule, budget, risks, priorities, and technical requirements, providing clear status updates and driving issues toward timely…
Added 13 mins ago
TS
Territory Manager
The Stevens Company
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 13 mins ago
MS
Senior Manager, Insights & Analytics
ML6 Search + Talent Advisory
Mississauga, ON
- Full-time
Partner with marketing and product development teams to incorporate consumer insights into brand strategies, product innovation, assortment decisions and annual business planning.
Added 13 mins ago
VB
Financial Planning and Analysis Manager
Vaco by Highspring
Calgary, AB
- $110,000 to $140,000 CAD / year
- Full-time
Work across the business. Partner with Canadian and US teams, with exposure to senior leadership and potentially the board on specific projects.
Added 13 mins ago
WI
Structural Designer - Mining (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 13 mins ago
BO
Application Development Lead - Artificial Intelligence
Bank of Canada
Ottawa, ON
- Temporary
Partner with the FMBO AI Principal Consultant to implement AI reference architectures, development patterns, lifecycle controls, and guardrails that align with enterprise technology,…
Added 13 mins ago
MF
Director, Channel Strategy & Execution - QSR, Chain & C-Store
McCain Foods
Toronto, ON
- Full-time
Partner with Category Management, Commercial Analytics, Culinary, Marketing, Finance, R&D, and Sales teams to deliver integrated customer solutions and growth recommendations.
Added 13 mins ago
S
shift supervisor - Store# 10315, 4060 CH DE LA COTE-DE-LIESSE
Starbucks
Mont-Royal, QC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 13 mins ago
WI
Senior Structural Designer (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 13 mins ago
CC
Warehouse Associate - Washroom Operator - 2nd Shift - Temporary
Cintas Canada
London, ON
- Full-time
Added 13 mins ago
S
Quality Control Specialist
Stella-Jones
Gatineau, QC
- Full-time
…pressure-treated processes. This role acts as a trusted technical partner to operations - delivering hands-on quality training, leading audits, driving root-cause analyses for…
Added 13 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
NS · Nova Scotia, Canada
- Full-time
Partner with project management and clients to align scope, schedule, budget, risks, priorities, and technical requirements, providing clear status updates and driving issues toward timely…
Added 13 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
AB · Edmonton, AB
- Full-time
Partner with project management and clients to align scope, schedule, budget, risks, priorities, and technical requirements, providing clear status updates and driving issues toward timely…
Added 13 mins ago
H
Nurse B - Registered Nurse
HealthCareersInSask.ca
Cupar, SK
- Full-time
…for individuals with long term care needs. As an Affiliate partner, the facility sets the program direction with the SHA providing the operating funding, but is an interactive partnership.…
Added 13 mins ago
DA
Assistant Human Resources Manager – Destination Auto Group
Destination Auto Group
Burnaby, BC
- $80,000 to $90,000 CAD / year
- Full-time
5 to 7 years of progressive HR generalist, HR business partner, or similar experience.
Added 13 mins ago
Senior Flavorist (Sr. Manager Taste Creation)
Kerry
Granby, QC
…food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across…
Added 13 mins ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…

Brex

Mid-Market Customer Success Manager

Vancouver, BC, Canada

Apply on brex.com About employer

Applications open in a new tab.

Job details

Work location: We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday
Experience: 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Wednesday and Thursday. We currently require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.
Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.
Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle
You are passionate about customer value realization through product adoption
Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
Ability to synthesize product usage data and identify key insights and trends
Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

You think in systems, not silos, and understand the bigger picture of customer value.
You are energized by developing relationships across a wide range of levels and roles
You have worked with an account team in managing a shared book of business
Professional bilingual fluency in English and Spanish

Compensation

The expected OTE range for this role is $117,000 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Apply on brex.com About employer

More about this job

Responsibilities

Manage a portfolio of mid-market customers, advising finance stakeholders on Brex products and strategies to improve adoption, realize value, and grow accounts. Build executive and cross-functional relationships, lead business reviews, identify churn risks, and partner with internal teams to improve customer outcomes and meet engagement and GMV targets.

Requirements

Requires at least four years of customer-facing experience managing accounts, account health, executive relationships, and expansion strategy, preferably at a high-growth startup. Candidates need strong finance and fintech fluency, customer lifecycle experience, analytical and collaboration skills, and a bachelor's degree; finance, business, or a related field is preferred.

Skills

Customer Success Management
Account Management
Customer Adoption
Account Growth
Churn Mitigation
Financial Technology
Spend Management
Financial Systems
Data Analysis
Cross-Functional Collaboration
Business Reviews
Financial Reporting Automation
Stakeholder Engagement
Product Usage Analysis
Customer Value Realization

Visa sponsorship

Not detected in the job text

Keywords

Brex
Customer Success
Mid-Market
Book Of Business
Spend Management
Corporate Cards
Banking
Accounts Payable Automation
Enterprise Resource Planning
Financial Technology
Credit Policy
Reconciliation Workflows
Financial Reporting Automation
Customer Adoption
Value Realization
Account Expansion
Churn Risk
Product Usage Insights
Business Reviews
Return On Investment
Finance
Procurement
Information Technology
Security
Cross-Functional Collaboration
Customer Engagement
Gross Merchandise Volume
Executive Relationships
Financial Systems
Spanish

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Work requirements

Jobs in Canada