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Added 8 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
…The manager utilizes and/or coordinates expertise in multiple engineering disciplines and site operations to execute successful project…
Added 8 mins ago
SL
AVP, Threat and Vulnerability Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…(DSTM) under Security, Risk & Crisis Management (SRC), you will lead Sun Life’s global capability for identifying, assessing, prioritizing, and mitigating cyber vulnerabilities and threats…
Added 8 mins ago
AI
Adobe Site Reliability Engineer (French)
Apptoza Inc.
Toronto, ON
- Full-time
d. Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events
Added 8 mins ago
MI
Quality Engineer
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Burlington, ON
- Full-time
As a Quality Engineer, you will act as the project Quality Lead for new projects and maintain responsibility for performing the project’s Quality documentation, and inspection activities.…
Added 8 mins ago
SG
Data Engineer
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Vancouver, BC
- $95,000 to $115,000 CAD / year
- Full-time
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Added 23 mins ago
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Full Stack Team Lead
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Added 38 mins ago
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Proposal Developer – Renewables (CAN)
Ulteig
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- Full-time
Initiate and lead assigned Renewables proposal efforts from intake through final submission, including proposal planning, schedule development, stakeholder coordination, proposal document…
Added 38 mins ago
U
Proposal Engineer – Renewables (CAN)
Ulteig
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- Full-time
Initiate and lead assigned Renewables proposal efforts from intake through final submission, including proposal planning, schedule development, stakeholder coordination, proposal document…
Added 38 mins ago
ML
Maintenance Supervisor
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- Full-time
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Added 38 mins ago
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Chief Executive Officer
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- Full-time
…seeking their first CEO role. It offers a unique opportunity to lead, innovate, and drive meaningful impact while owning the overall success of the…
Added 52 mins ago
AC
Gestionnaire De Projet | Project Manager (Aerospace)
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- $50 to $65 CAD / hour
- Contract
…project execution, working closely with Strategic Sourcing, Engineering, Quality, Finance, and external…
Added 53 mins ago
ML
Sr. Automation Specialist - Contract
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Lead daily troubleshooting activities, provide solutions and support for process concerns and equipment improvements.
Added 53 mins ago
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- Full-time
Lead regular energy audits to identify optimization opportunities and ensure continuous improvement.
Added 53 mins ago
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The successful candidate will lead and develop the Material Supply and Planning team and work closely with Operations, Procurement, Supply Chain, Finance, Food Safety and Quality Assurance,…
Added 53 mins ago
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Chief Growth Officer
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- Full-time
We are a global product and platform engineering company, headquartered in Toronto, with around 1,000 engineers across North America and India. We have been building software for fifteen…
Added 53 mins ago
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Senior Architect
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- $80 to $90 CAD / hour
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We are seeking an experienced Azure AI Architect to lead the design and architecture of enterprise-scale Artificial Intelligence (AI) and Generative AI solutions on Microsoft Azure. This…
Added 53 mins ago
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Cloud Architect
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Added 53 mins ago
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Added 1 hour ago
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
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Added 1 hour ago
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
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Added 1 hour ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
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- Full-time
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Added 1 hour ago
AS
Data & Analytics Solutions Architect
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Added 1 hour ago
AI
Adobe Site Reliability Engineer
Apptoza Inc.
Toronto, ON
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d. Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events

Brex

Partner Operations Program Manager, Associate

Vancouver, BC, Canada

The expected salary range for this role is $81,600 - $102,000.

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Job details

Pay: The expected salary range for this role is $81,600 - $102,000.
Posting language: English
Posted: Oct 30, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you’ll do

Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.

You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths.
Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them.
Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities.
Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time.
Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring.
Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions.
Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality.
Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions.
Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions.

Requirements

3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience).
English proficiency/fluency, both written and speaking (note: interviews will be conducted in English)
Demonstrated experience building operating programs, not just managing established workflows.
Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance.
Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies.
Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends.
Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners.
Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations.
A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation.

Bonus Points

Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement.
Experience managing third-party vendors or regulated financial-services partners.
Experience with audit-ready controls, compliance requirements, and contractual-performance obligations.
Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows.

Compensation

The expected salary range for this role is $81,600 - $102,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will define and manage the operational foundation for external partner programs, including SLAs, reporting, and fee reconciliation. You will also lead operational readiness for new launches and drive process improvements through automation and cross-functional collaboration.

Requirements

Candidates must have 3+ years of experience in partner, payment, or financial operations within a regulated environment. Strong analytical skills, proficiency in data tools like SQL, and excellent stakeholder management abilities are required.

Skills

Partner operations
Payment operations
Financial operations
Vendor management
SLA management
KPI tracking
Fee reconciliation
Data reporting
SQL
Stakeholder management
Process automation
Risk management
Operational readiness
Cross-functional communication
Fintech
Compliance

Benefits

Equity
Remote work flexibility

Visa sponsorship

Not detected in the job text

Keywords

Partner Operations
Fintech
Payments
Banking
SLA
KPI
Reconciliation
SQL
Automation
Compliance
Vendor Management
Operational Readiness
Risk Management
Financial Operations
Data Analysis
Stakeholder Management
Governance
Process Improvement
Card Networks
Money Movement

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