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Added 14 mins ago
R&
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering…
Added 14 mins ago
SR
Marketing Manager, Content & Events
Skygauge Robotics
Fredericton, NB
- Full-time
Experience with CRM, email-marketing, marketing-automation, or lead-management platforms.
Added 14 mins ago
Olive Garden, Waterloo - General Manager
Recipe Unlimited
Waterloo, ON
One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are…
Added 14 mins ago
Plant Manager
PFX Group
Nisku, AB
PFX Group is a people-driven, customer-focused organization committed to operational excellence and industry-leading service. To support continued growth, we are seeking an experienced,…
Added 14 mins ago
Safety Coordinator
Price Industries Limited
Winnipeg, MB
…the Price way of doing business are the cornerstones of our…
Added 14 mins ago
Practice Manager (Kelowna, BC)
VetStrategy / Daubigny
Kelowna, BC
We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving…
Added 14 mins ago
Service Manager, Operations
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Richmond Hill, ON
Lead and support the development that drives customer satisfaction and future business growth.
Added 14 mins ago
TG
Production Manager
Trench Group GmbH
Pickering, ON
- $115,000 to $150,000 CAD / year
will lead the end-to-end production planning and scheduling function, aiming
Added 14 mins ago
GE
Database Administrator (Temporary)
Greater Essex County District School Board
Windsor, ON
- Full-time
The Database Administrator is a technical lead for the databases, data integrations, data warehouse, reporting and internally developed applications that support the Board’s student and…
Added 14 mins ago
AR
Senior Financial/Compensation Analyst (16 month) Temp
Acrisure Re
Toronto, ON
- $70,000 to $110,000 CAD / year
- Full-time
We act as a team to deliver success to our clients and to enable talent to thrive and develop. Innovation and creativity help us stand apart and underpin our growth. We empower our people…
Added 14 mins ago
VH
Intake Social Worker - Temporary Full Time
VHA Home HealthCare
Toronto, ON
- Full-time
Bachelor’s degree in a related field: BSW or Social Services combined with 1-3 years' experience.
Added 14 mins ago
CO
SERVICE DESIGN CONSULTANT
City of Toronto
Toronto, ON
- Full-time
Division & Section: Customer Experience, Service Design & Delivery
Added 14 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
Experience: 3+ years in Customer Success, Partner Success, Account Management, or B2B Client Engagement within B2B SaaS, FinTech, or Cloud software (candidates with 1+ years in a…
Added 14 mins ago
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Reliability Applications Specialist
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Kirkland, QC
- Full-time
Experience in technical consulting, customer success, or solution design is an asset.
Added 14 mins ago
TC
Operations Manager
Taylor Co. Ltd.
Toronto, ON
- Full-time
…Our Taylor+ approach will seek innovative ways to support the success of our customers and will find opportunities for customer and customer employee engagement. We realize that to be truly…
Added 14 mins ago
TC
General Manager
Taylor Co. Ltd.
Toronto, ON
- Full-time
As General Manager, you will lead a predominantly retail portfolio, set the long-term vision and driving performance that strengthens asset value, customer experience and community impact.…
Added 14 mins ago
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Regional Manger - Quebec
Airline Services International
Montreal, QC
- Full-time
This is a hands-on leadership role combining sales development, financial accountability and staff management. Success will be measured by profitable revenue growth, disciplined pricing,…
Added 29 mins ago
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Contractor Sales Administrator
J.D. Irving, Limited
Mount Pearl, NL
- Full-time
Contractor Administrators play a vital role in supporting the success of the Contractor Sales team. They ensure the timely and accurate processing of purchase orders and invoices while…
Added 29 mins ago
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Food Service Associate- Full Time
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- Full-time
If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in…
Added 29 mins ago
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- Full-time
Operate as the lead point of contact for any and all matters specific to your customers
Added 29 mins ago
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Senior Manager, Procurement Portfolio Advisor
TD
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…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 29 mins ago
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Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 44 mins ago
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- Full-time
Charger Logistics Inc. is a world-class, asset-based carrier with over 20 years of experience delivering innovative logistics solutions across North America. As we continue to grow, we…
Added 44 mins ago
DH
Field Services Engineer
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Montreal, QC
- Full-time
…locations worldwide with a diverse team of 7,000+ employees. Our success is driven by our core DISCO values that emphasize trust, continuous innovation, and an unwavering commitment to…
Added 44 mins ago
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Sales Vertical Manager - Global Business Solutions - Canada
TikTok
Toronto, ON
- Full-time
…Partnerships Managers to become strategic advisors to their clients. Success in this role requires a focus on people and relationship management, client education, campaign measurement, and…

Brex

Partner Operations Program Manager, Associate

Vancouver, BC, Canada

The expected salary range for this role is $81,600 - $102,000.

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Job details

Pay: The expected salary range for this role is $81,600 - $102,000.
Posting language: English
Posted: Oct 30, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you’ll do

Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.

You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths.
Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them.
Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities.
Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time.
Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring.
Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions.
Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality.
Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions.
Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions.

Requirements

3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience).
English proficiency/fluency, both written and speaking (note: interviews will be conducted in English)
Demonstrated experience building operating programs, not just managing established workflows.
Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance.
Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies.
Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends.
Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners.
Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations.
A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation.

Bonus Points

Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement.
Experience managing third-party vendors or regulated financial-services partners.
Experience with audit-ready controls, compliance requirements, and contractual-performance obligations.
Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows.

Compensation

The expected salary range for this role is $81,600 - $102,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will define and manage the operational foundation for external partner programs, including SLAs, reporting, and fee reconciliation. You will also lead operational readiness for new launches and drive process improvements through automation and cross-functional collaboration.

Requirements

Candidates must have 3+ years of experience in partner, payment, or financial operations within a regulated environment. Strong analytical skills, proficiency in data tools like SQL, and excellent stakeholder management abilities are required.

Skills

Partner operations
Payment operations
Financial operations
Vendor management
SLA management
KPI tracking
Fee reconciliation
Data reporting
SQL
Stakeholder management
Process automation
Risk management
Operational readiness
Cross-functional communication
Fintech
Compliance

Benefits

Equity
Remote work flexibility

Visa sponsorship

Not detected in the job text

Keywords

Partner Operations
Fintech
Payments
Banking
SLA
KPI
Reconciliation
SQL
Automation
Compliance
Vendor Management
Operational Readiness
Risk Management
Financial Operations
Data Analysis
Stakeholder Management
Governance
Process Improvement
Card Networks
Money Movement

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