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Added 4 mins ago
L
Assistant Manager, Guest Experience | Whistler Village
lululemon
BC · British Columbia, Canada
- Full-time
Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Added 4 mins ago
MC
IBM ISAM Developer Administrator (35813)
Myticas Consulting
Toronto, ON
- Contract
Our client is seeking hands-on IBM Security Access Manager (ISAM) Developers to support its Digital Core Program. Deep experience customizing ISAM is mandatory, with specific expertise in…
Added 4 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Support strategic initiatives: Participate in the rollout and development of new processes, systems, and operational enhancements across the department.
Added 4 mins ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Added 4 mins ago
A
Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
I’m Allie, Head of Support at Ashby. 👋 Knowledge is one of the most important levers we have for delivering a great customer experience. Our knowledge ecosystem shapes how customers learn…
Added 4 mins ago
CO
Bylaw Enforcement Officer
City of Penticton
Penticton, BC
- Full-time
Reporting to the Bylaw Services Manager (or designate) the Bylaw Enforcement Officer (BEO) performs administrative, inspectional, and regulatory work to enforce bylaws relating to property…
Added 4 mins ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 4 mins ago
LD
Product Manager, Digital Health (14 month contract)
Loblaw Digital
Toronto, ON
- Full-time
We are looking for a Product Manager, Digital Health to help shape and deliver digital experiences that make healthcare more accessible and easier to navigate for Canadians.
Added 4 mins ago
EG
Commodity Checker/ Counter
Emterra Group
Vernon, BC
- Full-time
…organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing…
Added 4 mins ago
P&
Specialist Manufacturing Level 1
Pratt & Whitney
Halifax, NS
- Full-time
…boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services,…
Added 4 mins ago
CN
Lodge Manager - CSE
Civeo North America
Fort McMurray, AB
- Full-time
Civeo Services Employees LP is currently seeking a Lodge Manager for its facilities located in northern Alberta. Reporting to the Operations Manager, the successful candidate will oversee…
Added 4 mins ago
VR
PSW Personal Support Worker | Part Time
VIVA Retirement Communities
Vaughan, ON
- Part-time
…others to provide the highest standards of performance and customer service. You will have abilities and customer service experience in a similar setting with skills and knowledge in the…
Added 4 mins ago
MC
Link Layer Integration Testing Manager (35387)
Myticas Consulting
Ottawa, ON
- Full-time
The Manager, Link Layer Integration, Verification & Validation is responsible for leading the end-to-end integration, verification, validation, and operational readiness of advanced…
Added 4 mins ago
TM
Wireless Store Manager
The Mobile Shop
Saint John, NB
- Full-time
…Canada’s leading wireless retailer. We are seeking a Store Manager who will guide customers towards their optimal phone and rate plan options that align with their unique…
Added 4 mins ago
SH
Chemical Scientist
Siemens Healthineers
Ottawa, ON
- Full-time
Under the supervision of the Manager, Program Management, the Chemical Scientist develops, improves, validates chemical processes and direct materials for production of new and existing…
Added 4 mins ago
C
Assistant Store Manager - Bayshore Shopping Centre
Claire's
Ottawa, ON
- $21 to $25 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 4 mins ago
AG
Automation Specialist F/M
Alstef Group
Toronto, ON · Etobicoke, ON
- Full-time
May be called upon to provide coaching and support to other automation specialists, depending on the progress of projects;
Added 4 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Richmond, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 5 mins ago
BI
Insurance Account Representative
Billyard Insurance Group Inc.
Mississauga, ON
- Full-time
Role Description : Looking for a motivated Insurance Account Manager to join the team at the Billyard Insurance Group (BIG) Mississauga West Office. Must be committed to providing legendary…
Added 5 mins ago
AE
SQMS Manager
Airborne Engines Ltd.
Delta, BC
- Full-time
…and EASA and authorized by Rolls-Royce and Ozark Aeroworks to support the M250, RR300 and T53 engine product…
Added 5 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Kamloops, BC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 5 mins ago
A
Assistant Parts Manager - Sherwood Park Volkswagen
AutoCanada
Sherwood Park, AB
- $50,000 to $75,000 CAD / year
- Other
The Assistant Parts Manager will assist in overseeing the day-to-day operations of the parts department, supporting inventory management, staff coordination, customer service, and vendor…
Added 5 mins ago
KD
Customer Accounts Specialist
Keurig Dr Pepper Canada
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
Collaborate with Manager to identify and implement strategic initiatives to enhance customer relationships while reducing cost. Provide analysis to take advantage of promotion,…
Added 5 mins ago
M
Account Manager
Mentimeter
Toronto, ON
- Full-time
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 5 mins ago
CI
Banquet Assistant Manager
Canad Inns
Winnipeg, MB
- Full-time
We are seeking a highly motivated and experienced Assistant Banquet Manager to support banquet operations at Polo Park. This position offers an exciting opportunity for a hospitality…

Brex

Partner Operations Program Manager, Associate

Vancouver, BC, Canada

The expected salary range for this role is $81,600 - $102,000.

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Job details

Pay: The expected salary range for this role is $81,600 - $102,000.
Posting language: English
Posted: Oct 30, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you’ll do

Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.

You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths.
Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them.
Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities.
Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time.
Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring.
Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions.
Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality.
Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions.
Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions.

Requirements

3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience).
English proficiency/fluency, both written and speaking (note: interviews will be conducted in English)
Demonstrated experience building operating programs, not just managing established workflows.
Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance.
Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies.
Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends.
Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners.
Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations.
A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation.

Bonus Points

Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement.
Experience managing third-party vendors or regulated financial-services partners.
Experience with audit-ready controls, compliance requirements, and contractual-performance obligations.
Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows.

Compensation

The expected salary range for this role is $81,600 - $102,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will define and manage the operational foundation for external partner programs, including SLAs, reporting, and fee reconciliation. You will also lead operational readiness for new launches and drive process improvements through automation and cross-functional collaboration.

Requirements

Candidates must have 3+ years of experience in partner, payment, or financial operations within a regulated environment. Strong analytical skills, proficiency in data tools like SQL, and excellent stakeholder management abilities are required.

Skills

Partner operations
Payment operations
Financial operations
Vendor management
SLA management
KPI tracking
Fee reconciliation
Data reporting
SQL
Stakeholder management
Process automation
Risk management
Operational readiness
Cross-functional communication
Fintech
Compliance

Benefits

Equity
Remote work flexibility

Visa sponsorship

Not detected in the job text

Keywords

Partner Operations
Fintech
Payments
Banking
SLA
KPI
Reconciliation
SQL
Automation
Compliance
Vendor Management
Operational Readiness
Risk Management
Financial Operations
Data Analysis
Stakeholder Management
Governance
Process Improvement
Card Networks
Money Movement

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