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Added 9 mins ago
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Manager, Wholesale Financial Control
RBC
Toronto, ON
- Full-time
As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
Added 9 mins ago
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Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 10 mins ago
NB
Manager Custody Client Services
National Bank of Canada
Toronto, ON
- Full-time
A career as a Manager, Custody Client Services at National Bank Trust means serving as a senior technical resource for institutional clients while acting as the primary point of contact for…
Added 10 mins ago
TU
Administrative Assistant, HR Students & Facilities
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
The Administrative Assistant, HR Students & Facilities provides administrative services across the School of Public Policy and Global Affairs, including human resources, facilities, events,…
Added 10 mins ago
L
5768 - Seasonal Sales Help
Lids
Brantford, ON
- $17.95 USD / hour
- Temporary
…presentations, and be a subject matter expert in our products and…
Added 10 mins ago
L
5735 - Seasonal Sales Help
Lids
London, ON
- $17.95 USD / hour
- Temporary
…presentations, and be a subject matter expert in our products and…
Added 10 mins ago
L
5728 - Seasonal Sales Help
Lids
Guelph, ON
- $17.95 USD / hour
- Temporary
…presentations, and be a subject matter expert in our products and…
Added 10 mins ago
O
Billing Coordinator
OpenText
Waterloo, ON
- Full-time
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…
Added 10 mins ago
L
7702 - Seasonal Sales Help
Lids
Hamilton, ON
- $17.95 USD / hour
- Temporary
…presentations, and be a subject matter expert in our products and…
Added 10 mins ago
L
5718 - 3rd Key
Lids
Newmarket, ON
- $18.45 USD / hour
- Part-time
…presentations, and be a subject matter expert in our products and…
Added 10 mins ago
L
5798 - Seasonal Sales Help
Lids
Windsor, ON
- $17.95 USD / hour
- Temporary
…presentations, and be a subject matter expert in our products and…
Added 10 mins ago
TS
Store Associate
The Salvation Army in Canada
Milton, ON
- Part-time
Does not process any financial transactions with no budget responsibilities.
Added 10 mins ago
O
Billing Coordinator
OpenText
Waterloo, ON
- Full-time
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…
Added 10 mins ago
L
5763 - Seasonal Sales Help
Lids
Waterloo, ON
- $17.95 USD / hour
- Temporary
…presentations, and be a subject matter expert in our products and…
Added 10 mins ago
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Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
Currently enrolled in a relevant technology program, such as Computer Science, Engineering, Information Technology Management, Financial Analysis and Risk Management, Computing, etc.
Added 10 mins ago
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Personal Banking Associate Trainee
TD
AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 10 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate…
Added 10 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 10 mins ago
T
AVP, Technology Portfolio Management, Transaction Banking & Payments, TD Securities
TD
Toronto, ON
- Full-time
· Accountability for integrated portfolio planning, prioritization, financial management, delivery governance, risk and control oversight, benefits realization, executive reporting and…
Added 10 mins ago
T
Senior Governance & Control Analyst
TD
Toronto, ON
- Full-time
Reporting to the Manager, TDS G&C, the primary role of the Senior Analyst, TDS G&C, support all TDS businesses in adherence to regulatory and enterprise requirements, managing non-financial…
Added 10 mins ago
SC
Community Connector & Community Learning Program Coordinator
Smithers Community Services Association
Smithers, BC
- Full-time
- Temporary
About Smithers Community Services Association
Added 10 mins ago
AI
Adobe Site Reliability Engineer (French)
Apptoza Inc.
Toronto, ON
- Full-time
…Search, Consent Management, Analytics, Personalization and AI services and many more to…
Added 10 mins ago
TS
Chaplain
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
Provide spiritual care as requested to individuals who access the Edmonton Centre of Hope services including creating, documenting and following up on spiritual assessments and spiritual…
Added 10 mins ago
BG
Service Technician - Field
Brandt Group of Companies
AB · Edmonton, AB
- Full-time
Operate within budgets and approvals established by the Service Manager.
Added 10 mins ago
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Montreal [Hybrid] - C#/.Net Fullstack web developer
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork,…

Brex

Partner Operations Program Manager, Associate

Vancouver, BC, Canada

The expected salary range for this role is $81,600 - $102,000.

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Job details

Pay: The expected salary range for this role is $81,600 - $102,000.
Posting language: English
Posted: Oct 30, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you’ll do

Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.

You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths.
Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them.
Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities.
Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time.
Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring.
Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions.
Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality.
Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions.
Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions.

Requirements

3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience).
English proficiency/fluency, both written and speaking (note: interviews will be conducted in English)
Demonstrated experience building operating programs, not just managing established workflows.
Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance.
Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies.
Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends.
Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners.
Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations.
A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation.

Bonus Points

Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement.
Experience managing third-party vendors or regulated financial-services partners.
Experience with audit-ready controls, compliance requirements, and contractual-performance obligations.
Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows.

Compensation

The expected salary range for this role is $81,600 - $102,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will define and manage the operational foundation for external partner programs, including SLAs, reporting, and fee reconciliation. You will also lead operational readiness for new launches and drive process improvements through automation and cross-functional collaboration.

Requirements

Candidates must have 3+ years of experience in partner, payment, or financial operations within a regulated environment. Strong analytical skills, proficiency in data tools like SQL, and excellent stakeholder management abilities are required.

Skills

Partner operations
Payment operations
Financial operations
Vendor management
SLA management
KPI tracking
Fee reconciliation
Data reporting
SQL
Stakeholder management
Process automation
Risk management
Operational readiness
Cross-functional communication
Fintech
Compliance

Benefits

Equity
Remote work flexibility

Visa sponsorship

Not detected in the job text

Keywords

Partner Operations
Fintech
Payments
Banking
SLA
KPI
Reconciliation
SQL
Automation
Compliance
Vendor Management
Operational Readiness
Risk Management
Financial Operations
Data Analysis
Stakeholder Management
Governance
Process Improvement
Card Networks
Money Movement

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