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Added 1 hour ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
May be asked to perform clerical and banking duties
Added 2 hours ago
Financial Service Representative
Money Mart
Kelowna, BC
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 8 hours ago
PV
Sales Associate
Pet Valu
Penticton, BC
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 9 hours ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 9 hours ago
AI
Equity Research Associate (Toronto or Boston)
AGF Investments
Toronto, ON
- $85,000 to $120,000 CAD / year
- Full-time
Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on…
Added 10 hours ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
London, ON
- Part-time
May be asked to perform clerical and banking duties
Added 10 hours ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Burnaby, BC
- Part-time
May be asked to perform clerical and banking duties
Added 10 hours ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
May be asked to perform clerical and banking duties
Added 10 hours ago
MM
Part-Time Financial Service Representative
Money Mart
Ottawa, ON
- Part-time
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 10 hours ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
May be asked to perform clerical and banking duties
Added 10 hours ago
UO
Donation Processing Associate
University of Alberta
Edmonton, AB
- Full-time
…Office of the Recording Secretary, the Donation Processing Associate plays an important role in supporting the University of Alberta's fundraising operations by ensuring the accurate and…
Added 10 hours ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 10 hours ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 12 hours ago
Financial Service Representative
Money Mart
Saskatoon, SK
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 12 hours ago
T
Personal Banking Associate - L'Île-Perrot (18.75 hours)
TD
Notre-Dame-de-l'Île-Perrot, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 12 hours ago
C
Agency Associate
CIBC
Toronto, ON
- Full-time
As the Agency Associate you will be accountable for providing specialized agency services as an independent intermediary between borrowers and lenders participating in syndicated credit…
Added 12 hours ago
AM
Equity Research Associate (Toronto or Boston)
AGF Management
Toronto, ON
- $85,000 to $120,000 CAD / year
- Full-time
Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on…
Added 12 hours ago
GT
UNIX Midrange Support
Global Technical Talent, an Inc. 5000 Company
Regina, SK
- $50 to $70 CAD / hour
- Contract
Microsoft Certified: Azure Administrator Associate
Added 12 hours ago
SD
Front Store Supervisor, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Powell River, BC
- Full-time
May be asked to perform clerical and banking duties
Added 13 hours ago
B
Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
…wealth management model spanning Investment Management, Private Banking, Wealth Planning, and Trust & Estate. This integrated approach enables a more personalized client experience while…
Added 13 hours ago
Partner Operations Program Manager, Associate
Brex
Vancouver, BC
…more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate…
Added 13 hours ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 13 hours ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sherwood Park, AB
- Part-time
May be asked to perform clerical and banking duties
Added 13 hours ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Hamilton, ON
- Part-time
May be asked to perform clerical and banking duties
Added 14 hours ago
MF
Client Service Associate London, ON
MD Financial Management | Gestion financière MD
London, ON
- Full-time
The Client Service Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed /…

Brex

Partner Operations Program Manager, Associate

Vancouver, BC, Canada

The expected salary range for this role is $81,600 - $102,000.

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Job details

Pay: The expected salary range for this role is $81,600 - $102,000.
Posting language: English
Posted: Oct 30, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you’ll do

Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.

You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths.
Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them.
Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities.
Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time.
Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring.
Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions.
Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality.
Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions.
Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions.

Requirements

3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience).
English proficiency/fluency, both written and speaking (note: interviews will be conducted in English)
Demonstrated experience building operating programs, not just managing established workflows.
Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance.
Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies.
Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends.
Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners.
Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations.
A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation.

Bonus Points

Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement.
Experience managing third-party vendors or regulated financial-services partners.
Experience with audit-ready controls, compliance requirements, and contractual-performance obligations.
Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows.

Compensation

The expected salary range for this role is $81,600 - $102,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will define and manage the operational foundation for external partner programs, including SLAs, reporting, and fee reconciliation. You will also lead operational readiness for new launches and drive process improvements through automation and cross-functional collaboration.

Requirements

Candidates must have 3+ years of experience in partner, payment, or financial operations within a regulated environment. Strong analytical skills, proficiency in data tools like SQL, and excellent stakeholder management abilities are required.

Skills

Partner operations
Payment operations
Financial operations
Vendor management
SLA management
KPI tracking
Fee reconciliation
Data reporting
SQL
Stakeholder management
Process automation
Risk management
Operational readiness
Cross-functional communication
Fintech
Compliance

Benefits

Equity
Remote work flexibility

Visa sponsorship

Not detected in the job text

Keywords

Partner Operations
Fintech
Payments
Banking
SLA
KPI
Reconciliation
SQL
Automation
Compliance
Vendor Management
Operational Readiness
Risk Management
Financial Operations
Data Analysis
Stakeholder Management
Governance
Process Improvement
Card Networks
Money Movement

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