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Added 11 mins ago
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In Store Bakery - Certified Baker TF
Sobeys
Campbell River, BC
- Full-time
Lead, train, and support bakery team members to deliver outstanding customer service and maintain a positive, engaging work environment.
Added 11 mins ago
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Produce - Clerk Produce (Part-Time)
Sobeys
Toronto, ON · Etobicoke, ON
- Part-time
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 11 mins ago
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Accounts Receivable Specialist
Sinclair Technologies
Aurora, ON
- $55,000 to $60,000 CAD / year
- Full-time
…solid accounts receivable and accounting experience who can work independently in a fast-paced…
Added 12 mins ago
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Store Manager The Bay Centre
Sunglass Hut
Victoria, BC
- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 12 mins ago
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Administrative Secretary
Sanya’k̓ula
Vancouver, BC
- Full-time
…miscellaneous expenses and obtaining authorization from administrative…
Added 12 mins ago
R
Junior Electrician- Electrical Apprentice
Reel
Stoney Creek, NB
- Full-time
Reporting to the Operations Manager and working alongside experienced electricians, the Junior Electrician performs/ Electrical Apprentice support the electrical installation and assembly…
Added 12 mins ago
I
Food Commercial Manager II
IKEA
AB · Edmonton, AB
- Full-time
…more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker…
Added 12 mins ago
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JS-U26-54 Youth Worker
Springboard
Toronto, ON
- Full-time
Foster a safe and healthy work environment for the residence, youth, and the staff as per policies, procedures and the legislation. Deal with crisis situations to de-escalate challenging…
Added 14 mins ago
Senior Power Plant Engineer
WestJet Group
Calgary, AB
…responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can…
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Webber - Winter Dispatcher - Brock - Infrastructure Management
Ferrovial
Woodbridge, ON · CAN - Webber - Infra - Woodbridge
- Full-time
Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
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Delivery Partner (Canada)
Magnit
Calgary, AB
- $90,000 to $100,000 CAD / year
At Magnit,you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate…
Added 14 mins ago
Licensed Practical Nurse
Covenant Care + Covenant Living
Calgary, AB
Covenant Care is committed to an inclusive work environment and encourages all qualified individuals to apply. Only those candidates selected for an interview will be contacted. We thank…
Added 14 mins ago
HR Business Partner
Town of Canmore
Canmore, AB
Why work for the Town of Canmore For starters, you can take great pride in our collaborative organization, its positive work culture and our amazing group of talented people who genuinely…
Added 14 mins ago
NI
Accounts Receivable Specialist
NORSAT INTERNATIONAL INC
Aurora, ON
- $55,000 to $60,000 CAD / year
- Full-time
…solid accounts receivable and accounting experience who can work independently in a fast-paced…
Added 29 mins ago
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Material Handler
Saskatchewan Liquor & Gaming Authority (SLGA)
Regina, SK
- $22.98 to $29.24 CAD / hour
- Part-time
These positions are required to work on-site, reporting to the Manager Outbound Logistics and supervised by the Outbound Logistics Supervisor or designate.
Added 29 mins ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 29 mins ago
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Senior Manager, Operational Resiliency Advisor
TD
Toronto, ON
- Full-time
…expected to collaborate with team members and business partners or work independently to fulfill the job responsibilities as well as participate in team events and experiences. The hiring…
Added 29 mins ago
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Change Manager
TD
Halifax, NS · Markham, ON · Toronto, ON · Montreal, QC
- Full-time
We're looking for an experienced Change Manager to lead complex enterprise, regulatory, and pan-TDI transformation initiatives while partnering with executives, business leaders, and…
Added 29 mins ago
WM
Plant Maintenance Technician/Millwright, Overnight Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Are you seeking a safer work environment as a Plant Maintenance Technician? Is your family’s financial security important to you? Aspiring to advance in your Plant Maintenance Technician…
Added 29 mins ago
MU
Technology Transfer Manager
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
The Technology Transfer Manager is responsible for managing a portfolio of reported inventions, its intellectual property assets and supporting the commercialization of discoveries arising…
Added 29 mins ago
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Health Care Aide | Permanent Part Time | FTE 0.4 | Evening | Sun,Thu,Mon and Sat
Sienna Senior Living
Edmonton, AB
- Part-time
We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of…
Added 29 mins ago
SS
Health Care Aide | Permanent Part Time | FTE 0.4 | Days | Sun, Thu, Mon and Sat
Sienna Senior Living
Edmonton, AB
- Part-time
We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of…
Added 29 mins ago
Administrator - 1 Year Term
Siemens
Oakville, ON · Quebec, QC
Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Added 29 mins ago
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Managing Director, Commercial Banking (Corporate Finance Group)
BMO
Vancouver, BC · FBT
- Full-time
The Managing Director, Senior Relationship Manager is an individual contributor who manages a diversified commercial lending portfolio and supports the origination of new clients, and…
Added 29 mins ago
AI
Finance Manager - Cambridge Hyundai
AutoCanada Inc.
Cambridge, ON
- $100,000 to $150,000 CAD / year
- Full-time
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Brex

Product Operations Manager

Vancouver, BC, Canada

The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD.

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Job details

Pay: The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD.
Posting language: English
Posted: Oct 8, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you'll do

You'll lead the Product Operations team and own the operational readiness for Brex's product launches: the enablement that must be in place before a customer ever touches a new feature. You'll also own Brex's product knowledge, the Help Center, and our internal knowledge base, plus the measurement that tells us whether it lands.

This is a role for someone who combines product manager, data, and operations skills and behaviors. You'll inherit a team that has already automated a large share of its own workflow, with a suite of production agents running much of the recurring work. Your job is not only to keep that running, but to push it further: expand what AI carries and reinvest the capacity it frees into the judgment work only people can do. We want to raise our evidence bar by using key metrics to hold ourselves accountable, focus on where the impact is greatest, and celebrate our wins. We treat AI as leverage, not as a deliverable, and we measure it by how it improves our efficiency and the quality of our deliverables.

Where you'll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

Launch readiness and enablement

Own launch readiness, ensuring documentation, release notes, training, and tooling are ready for each release. Adapt processes and team capacity as EPD’s release cadence evolves.
Lead and improve OLAB, the weekly cross-functional board that assesses launch impact and aligns teams on readiness.
Engage early in launches, using customer and product insights to shape the product experience.
Lead customer-facing escalations and crisis response, establishing a single source of truth, coordinating communications, and running retrospectives.

Documentation and product knowledge

Own the lifecycle and quality of product documentation, keeping Help Center articles, internal knowledge, service descriptions, and implementation guides accurate, current, and clear.
Partner with leadership and Engineering to structure and maintain product knowledge for people and AI systems.
Turn AI support agent failure patterns into documentation improvements, with human validation of every AI-suggested change.

Data and automation

Define actionable metrics for self-service, chatbot containment, knowledge adoption, and queue health, with clear thresholds, owners, and responses.
Expand team automation and set standards for effective AI use, including where human judgment remains essential.

Team and cross-functional leadership

Lead and develop a team of four product-domain owners, setting clear expectations and managing performance and career growth.
Partner across product and customer-facing teams to deliver accurate, timely enablement, balancing readiness with delivery speed and making practical trade-offs.
Communicate performance and strategy to CX leadership and executives, translating data into clear insights that drive decisions.

Requirements

4+ years in Product Operations, Product Management, Program Management, or a related function, ideally in fast-paced tech or fintech.
Experience partnering with Product and Engineering through full launch cycles, with confidence navigating scope, sequencing, and trade-offs.
Experience leading projects, mentoring teammates, or developing others. First-time managers are welcome.
Proven ability to scale cross-functional processes and influence partner teams without formal authority.
Experience owning documentation or knowledge at scale, maintaining quality as products evolve.
Strong analytical skills, including defining metrics, building useful dashboards, and using data to prioritize.
Hands-on experience integrating AI agents and automation into workflows, with measurable improvements in efficiency or outcomes.
Clear, precise communication across technical and non-technical audiences, including presenting data to leadership.
Sound prioritization under competing demands and adaptability as processes and business needs change.

Bonus points

Background in fintech, financial services, or enterprise SaaS.
Experience as a Product Manager.
1+ years managing or developing a team of 3+ individual contributors.
Familiarity with structuring and maintaining product knowledge for AI systems at scale.
Experience with self-service and containment metrics.
Proficiency with tools such as Linear, Guru, Sanity, and Hex.
Experience running cross-functional governance forums or advisory boards.
A track record of turning operational insights into product roadmap changes.

Compensation

The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will lead the Product Operations team to manage operational readiness for product launches and oversee product knowledge documentation. Additionally, you will define actionable metrics, drive automation initiatives, and provide cross-functional leadership to ensure successful product delivery.

Requirements

The role requires 4+ years of experience in Product Operations, Product Management, or Program Management within a fast-paced tech or fintech environment. Candidates must demonstrate strong analytical skills, experience with AI automation, and the ability to lead cross-functional processes.

Skills

Product operations
Product management
Program management
Launch readiness
Data analysis
Automation
AI integration
Cross-functional leadership
Documentation management
Metrics definition
Stakeholder management
Process improvement
Crisis response
Team development
Fintech
SaaS

Benefits

Equity
Hybrid work environment
Flexible work arrangements
Four weeks of fully remote work per year

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Fintech
SaaS
AI-native automation
Launch readiness
Help Center
Knowledge base
Linear
Guru
Sanity
Hex
Cross-functional governance
Metrics
Dashboards
Product lifecycle
Customer success
Operational efficiency
Release management
Documentation
AI agents

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