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Added 9 mins ago
Q
Project Manager
Querentia
Vancouver, BC
- Contract
We are seeking an experienced Project Manager to lead and deliver medium-complexity projects involving multidisciplinary teams and multiple stakeholders. The ideal candidate will be…
Added 9 mins ago
CO
Building Official Intern (18 months contract)
City of Markham
Markham, ON
- Contract
Department and Commission: Building Standards, Development Services
Added 9 mins ago
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Adobe Site Reliability Engineer (SRE) – CDN & Web Performance
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
This role focuses on CDN and edge reliability, website performance, monitoring, incident management, release engineering, and operational resilience. The successful candidate will help…
Added 9 mins ago
NC
Junior Development Tech OR Development Technologist (PFT)(repost 1)(CUPE 43.26)
Norfolk County
ON · Simcoe, ON
- Full-time
Reports to: Project Manager, Development Engineering
Added 26 mins ago
A
Executive Administrative Assistant
AtkinsRéalis
Pickering, ON
- Full-time
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together,…
Added 26 mins ago
P
Manager, Threat Hunting & Incident Response
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 39 mins ago
LM
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
The Laframboise Group (LG) is seeking both a Jr./Intermediate Project Manager and a Senior Project Manager with industrial project experience to join our team. These full-time positions are…
Added 39 mins ago
LG
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Groupe
Long Sault, ON
- Full-time
The Laframboise Group (LG) is seeking both a Jr./Intermediate Project Manager and a Senior Project Manager with industrial project experience to join our team. These full-time positions are…
Added 39 mins ago
A
Talent Acquisition Specialist
Altis
Toronto, ON · North York, ON
- $43 to $49 CAD / hour
- Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 41 mins ago
T
Data Scientist II
TD
Toronto, ON
- Full-time
Collaborate with Data Solutions, Data Engineering, and Technology partners to define detailed data curation requirements, business rules, data quality expectations, and enhancement…
Added 41 mins ago
Senior Manager, Strategic Portfolio Governance (English/Spanish), International Banking - Toronto
Scotiabank
Toronto, ON
As Senior Manager, Strategic Portfolio Governance, the incumbent will support the governance, management, and execution oversight of IB’s strategic investment portfolio, ensuring alignment…
Added 41 mins ago
Digital Delivery Lead/ Project Information Manager
Hatch
Mississauga, ON
…methodologies, governance and systems that are unparalleled in the engineering space. Are you looking for an opportunity to join a diverse group of professionals who are committed to…
Added 41 mins ago
NC
Junior Development Tech OR Development Technologist (PFT)(repost 1)(CUPE 43.26)
Norfolk County
Remote, Canada
- Full-time
- Remote
Reports to: Project Manager, Development Engineering
Added 41 mins ago
MI
IT Systems Administrator (ONSITE)
Magna International
Brampton, ON
- Full-time
Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse…
Added 41 mins ago
E
Advisor IT Data Network Operations & Support
Enbridge
Toronto, ON · North York
- Full-time
Provide operational support for enterprise network services, including incident response, troubleshooting, root cause analysis, and resolution of complex network issues.
Added 41 mins ago
Canada Defence Market Leader
Mott MacDonald
Toronto, ON
Integrated capability: Mobilize a differentiated Canadian offering across advisory, engineering, program management, infrastructure, digital, environmental and technical services, drawing…
Added 41 mins ago
Canada Defence Market Leader
Mott MacDonald
Toronto, ON
Integrated capability: Mobilize a differentiated Canadian offering across advisory, engineering, program management, infrastructure, digital, environmental and technical services, drawing…
Added 41 mins ago
RA
Program Manager (Data Governance / Enterprise Technology)
Recrute Action
Toronto, ON
- Contract
Bachelor's degree in Business, Technology, Computer Science, Engineering, Information Systems, or a related field preferred.
Added 41 mins ago
Maintenance Mechanic, Night Shift - Brampton
CONA Services
Brampton, ON
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 56 mins ago
T
Key Corporate Accounts (Project Management)
Teknion
Toronto, ON
- Full-time
The Project Manager, Key Corporate Accounts is responsible for partnering with Dealers to guide them through the project management lifecycle. Your primary goal is to ensure all assigned…
Added 56 mins ago
PI
Project Technologist
Pinchin in Canada
Kelowna, BC
- Full-time
Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in…
Added 56 mins ago
HG
Construction Project Manager
Hypertec Group
QC · Saint-Laurent, QC
- Full-time
Hypertec is looking for a Project Manager to join our Construction team in Montreal, Quebec. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.
Added 56 mins ago
P
Senior Software Engineer
Pebl
Remote, Canada
- $122,835 to $180,000 CAD / year
- Full-time
- Remote
This is a true full-stack role. You’ll own features end to end: the APIs, data models, and services behind our LLM-based product, and the conversational interface people actually use.…
Added 1 hour ago
OP
Sr Mgr, SMR Development
Ontario Power Generation
Oshawa, ON
- Full-time
We are looking to hire a strategic and results-driven business development professional to join our Small Modular Reactor (SMR) Services team in the role of Western Canada Client Manager.
Added 1 hour ago
A
Reliability Planning Analyst (RPA)
Amentum
Toronto, ON · Markham, ON
- Full-time
Maximizes resources by identifying parts, materials, special tools, external services, rentals and documentation by establishing, maintaining and improving the maintenance planning and…

Brex

Product Operations Manager

Vancouver, BC, Canada

The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD.

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Job details

Pay: The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD.
Posting language: English
Posted: Oct 8, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you'll do

You'll lead the Product Operations team and own the operational readiness for Brex's product launches: the enablement that must be in place before a customer ever touches a new feature. You'll also own Brex's product knowledge, the Help Center, and our internal knowledge base, plus the measurement that tells us whether it lands.

This is a role for someone who combines product manager, data, and operations skills and behaviors. You'll inherit a team that has already automated a large share of its own workflow, with a suite of production agents running much of the recurring work. Your job is not only to keep that running, but to push it further: expand what AI carries and reinvest the capacity it frees into the judgment work only people can do. We want to raise our evidence bar by using key metrics to hold ourselves accountable, focus on where the impact is greatest, and celebrate our wins. We treat AI as leverage, not as a deliverable, and we measure it by how it improves our efficiency and the quality of our deliverables.

Where you'll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

Launch readiness and enablement

Own launch readiness, ensuring documentation, release notes, training, and tooling are ready for each release. Adapt processes and team capacity as EPD’s release cadence evolves.
Lead and improve OLAB, the weekly cross-functional board that assesses launch impact and aligns teams on readiness.
Engage early in launches, using customer and product insights to shape the product experience.
Lead customer-facing escalations and crisis response, establishing a single source of truth, coordinating communications, and running retrospectives.

Documentation and product knowledge

Own the lifecycle and quality of product documentation, keeping Help Center articles, internal knowledge, service descriptions, and implementation guides accurate, current, and clear.
Partner with leadership and Engineering to structure and maintain product knowledge for people and AI systems.
Turn AI support agent failure patterns into documentation improvements, with human validation of every AI-suggested change.

Data and automation

Define actionable metrics for self-service, chatbot containment, knowledge adoption, and queue health, with clear thresholds, owners, and responses.
Expand team automation and set standards for effective AI use, including where human judgment remains essential.

Team and cross-functional leadership

Lead and develop a team of four product-domain owners, setting clear expectations and managing performance and career growth.
Partner across product and customer-facing teams to deliver accurate, timely enablement, balancing readiness with delivery speed and making practical trade-offs.
Communicate performance and strategy to CX leadership and executives, translating data into clear insights that drive decisions.

Requirements

4+ years in Product Operations, Product Management, Program Management, or a related function, ideally in fast-paced tech or fintech.
Experience partnering with Product and Engineering through full launch cycles, with confidence navigating scope, sequencing, and trade-offs.
Experience leading projects, mentoring teammates, or developing others. First-time managers are welcome.
Proven ability to scale cross-functional processes and influence partner teams without formal authority.
Experience owning documentation or knowledge at scale, maintaining quality as products evolve.
Strong analytical skills, including defining metrics, building useful dashboards, and using data to prioritize.
Hands-on experience integrating AI agents and automation into workflows, with measurable improvements in efficiency or outcomes.
Clear, precise communication across technical and non-technical audiences, including presenting data to leadership.
Sound prioritization under competing demands and adaptability as processes and business needs change.

Bonus points

Background in fintech, financial services, or enterprise SaaS.
Experience as a Product Manager.
1+ years managing or developing a team of 3+ individual contributors.
Familiarity with structuring and maintaining product knowledge for AI systems at scale.
Experience with self-service and containment metrics.
Proficiency with tools such as Linear, Guru, Sanity, and Hex.
Experience running cross-functional governance forums or advisory boards.
A track record of turning operational insights into product roadmap changes.

Compensation

The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will lead the Product Operations team to manage operational readiness for product launches and oversee product knowledge documentation. Additionally, you will define actionable metrics, drive automation initiatives, and provide cross-functional leadership to ensure successful product delivery.

Requirements

The role requires 4+ years of experience in Product Operations, Product Management, or Program Management within a fast-paced tech or fintech environment. Candidates must demonstrate strong analytical skills, experience with AI automation, and the ability to lead cross-functional processes.

Skills

Product operations
Product management
Program management
Launch readiness
Data analysis
Automation
AI integration
Cross-functional leadership
Documentation management
Metrics definition
Stakeholder management
Process improvement
Crisis response
Team development
Fintech
SaaS

Benefits

Equity
Hybrid work environment
Flexible work arrangements
Four weeks of fully remote work per year

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Fintech
SaaS
AI-native automation
Launch readiness
Help Center
Knowledge base
Linear
Guru
Sanity
Hex
Cross-functional governance
Metrics
Dashboards
Product lifecycle
Customer success
Operational efficiency
Release management
Documentation
AI agents

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