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Added 8 mins ago
AH
General manager - goods production, utilities, transportation and construction
ALLY'S HELPING HAND LTD.
Mississauga, ON
- From $61 CAD / hour
- Full-time
- Hybrid
Added 28 mins ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 29 mins ago
Field Service Technician - New Westminster
Intertape Polymer Group (IPG)
Vancouver, BC · New Westminster, BC
…customer locations. You ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on…
Added 29 mins ago
Cambridge South ONroute - Tim Horton's Restaurant Brand Manager
Careers at ONroute
Cambridge, ON
…financial targets and goals will be provided to you by your General Manager. You are responsible for training, coaching, and managing food cost on the floor daily with your team, including…
Added 59 mins ago
T
Channels Architect
TD
Toronto, ON
- Full-time
Proven track record designing and delivering production-grade full stack systems at enterprise scale - not just contributing to them.
Added 1 hour ago
J
Project Manager (Industrial Engineering)
JobsMedia.io
Mascouche, QC
- Full-time
We are looking for a Project Manager passionate about continuous improvement to join a team of professionals dedicated to optimizing production sites. You will be at the heart of lean…
Added 1 hour ago
Material Handler Day Shift
Ippolito
Burlington, ON
Opportunity to gain experience in warehousing and production within the food industry
Added 1 hour ago
Material Handler Day Shift
Ippolito
Burlington, ON
Opportunity to gain experience in warehousing and production within the food industry
Added 1 hour ago
WI
Manufacturing Operator - Second Shift
Woodward, Inc.
Peterborough, ON
- Full-time
Reporting to the Manufacturing Manager you will be responsible for the following:
Added 1 hour ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
…AI across the whole product lifecycle. As a Senior Product Manager | Applied AI, you will own the vision, strategy, roadmap and delivery of one or more products - at least one of them…
Added 2 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Added 2 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
Work closely with the My Health NB PHN project team members, including Program Manager, Solution Architect, Project Manager, and Lead Business Analyst, on overall direction, scope, and…
Added 2 hours ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 2 hours ago
SM
GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Job Title: GOAPRDJP000001045 – Project Manager (IT) – Senior
Added 3 hours ago
W-
Construction senior project manager
Webuild - Civil Works Inc.
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
- On-site
Consult with production supervisor to schedule production runs in a cost and time-efficient manner
Added 4 hours ago
CN
Farm manager
Clayburn Nursery Ltd
Chilliwack, BC
- From $30 CAD / hour
- Full-time
- On-site
Added 4 hours ago
VA
Quality Control Technician
Viola Alliance
Mississauga, ON
- Full-time
Coordinate daily testing priorities with the QC Manager and collaborate with plant operations, paving crews, clients and external agencies to meet production schedules and quality…
Added 4 hours ago
RC
Restaurant manager
Ruth's Chris Steak House
Niagara Falls, ON
- From $40 CAD / hour
- Full-time
- On-site
Minimize hazards at all stages of the food production process
Added 4 hours ago
C
Hourly Dishwasher - South Edmonton The Rec Room
Cineplex
AB · S. Edm. The Rec Room
- Part-time
Aid in the transportation of all dishes, equipment, and smallwares, to be sure it is arranged and organized up to the standards set by the Sous Chef and the Kitchen Manager.
Added 5 hours ago
GT
Production manager - manufacturing
GSC Technologies Inc.
Saint-Jean-sur-Richelieu, QC
- From $49.23 CAD / hour
- Full-time
- On-site
Develop production schedules and duty assignments to ensure proper functioning
Added 6 hours ago
CM
Freelance Creative (Copy, Design, Art & Creative Direction)
Critical Mass
Calgary, AB
- $60 to $90 CAD / hour
- Full-time
Art Directors who can own the visual side of a concept from idea through production, partner closely with copy, and guide designers, photographers or illustrators toward a shared vision.
Added 6 hours ago
CM
Freelance Creative (Copy, Design, Art & Creative Direction)
Critical Mass
Toronto, ON
- $60 to $90 CAD / hour
- Full-time
Art Directors who can own the visual side of a concept from idea through production, partner closely with copy, and guide designers, photographers or illustrators toward a shared vision.
Added 7 hours ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 8 hours ago
HG
Marketing project manager
Happy Goat Coffee Company
Ottawa, ON
- From $41.5 CAD / hour
- Full-time
- On-site
Conduct research to support content production
Added 8 hours ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Career Posting - Construction Project Manager

Brex

Product Operations Manager

Vancouver, BC, Canada

The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD.

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Job details

Pay: The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD.
Posting language: English
Posted: Oct 8, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you'll do

You'll lead the Product Operations team and own the operational readiness for Brex's product launches: the enablement that must be in place before a customer ever touches a new feature. You'll also own Brex's product knowledge, the Help Center, and our internal knowledge base, plus the measurement that tells us whether it lands.

This is a role for someone who combines product manager, data, and operations skills and behaviors. You'll inherit a team that has already automated a large share of its own workflow, with a suite of production agents running much of the recurring work. Your job is not only to keep that running, but to push it further: expand what AI carries and reinvest the capacity it frees into the judgment work only people can do. We want to raise our evidence bar by using key metrics to hold ourselves accountable, focus on where the impact is greatest, and celebrate our wins. We treat AI as leverage, not as a deliverable, and we measure it by how it improves our efficiency and the quality of our deliverables.

Where you'll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

Launch readiness and enablement

Own launch readiness, ensuring documentation, release notes, training, and tooling are ready for each release. Adapt processes and team capacity as EPD’s release cadence evolves.
Lead and improve OLAB, the weekly cross-functional board that assesses launch impact and aligns teams on readiness.
Engage early in launches, using customer and product insights to shape the product experience.
Lead customer-facing escalations and crisis response, establishing a single source of truth, coordinating communications, and running retrospectives.

Documentation and product knowledge

Own the lifecycle and quality of product documentation, keeping Help Center articles, internal knowledge, service descriptions, and implementation guides accurate, current, and clear.
Partner with leadership and Engineering to structure and maintain product knowledge for people and AI systems.
Turn AI support agent failure patterns into documentation improvements, with human validation of every AI-suggested change.

Data and automation

Define actionable metrics for self-service, chatbot containment, knowledge adoption, and queue health, with clear thresholds, owners, and responses.
Expand team automation and set standards for effective AI use, including where human judgment remains essential.

Team and cross-functional leadership

Lead and develop a team of four product-domain owners, setting clear expectations and managing performance and career growth.
Partner across product and customer-facing teams to deliver accurate, timely enablement, balancing readiness with delivery speed and making practical trade-offs.
Communicate performance and strategy to CX leadership and executives, translating data into clear insights that drive decisions.

Requirements

4+ years in Product Operations, Product Management, Program Management, or a related function, ideally in fast-paced tech or fintech.
Experience partnering with Product and Engineering through full launch cycles, with confidence navigating scope, sequencing, and trade-offs.
Experience leading projects, mentoring teammates, or developing others. First-time managers are welcome.
Proven ability to scale cross-functional processes and influence partner teams without formal authority.
Experience owning documentation or knowledge at scale, maintaining quality as products evolve.
Strong analytical skills, including defining metrics, building useful dashboards, and using data to prioritize.
Hands-on experience integrating AI agents and automation into workflows, with measurable improvements in efficiency or outcomes.
Clear, precise communication across technical and non-technical audiences, including presenting data to leadership.
Sound prioritization under competing demands and adaptability as processes and business needs change.

Bonus points

Background in fintech, financial services, or enterprise SaaS.
Experience as a Product Manager.
1+ years managing or developing a team of 3+ individual contributors.
Familiarity with structuring and maintaining product knowledge for AI systems at scale.
Experience with self-service and containment metrics.
Proficiency with tools such as Linear, Guru, Sanity, and Hex.
Experience running cross-functional governance forums or advisory boards.
A track record of turning operational insights into product roadmap changes.

Compensation

The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will lead the Product Operations team to manage operational readiness for product launches and oversee product knowledge documentation. Additionally, you will define actionable metrics, drive automation initiatives, and provide cross-functional leadership to ensure successful product delivery.

Requirements

The role requires 4+ years of experience in Product Operations, Product Management, or Program Management within a fast-paced tech or fintech environment. Candidates must demonstrate strong analytical skills, experience with AI automation, and the ability to lead cross-functional processes.

Skills

Product operations
Product management
Program management
Launch readiness
Data analysis
Automation
AI integration
Cross-functional leadership
Documentation management
Metrics definition
Stakeholder management
Process improvement
Crisis response
Team development
Fintech
SaaS

Benefits

Equity
Hybrid work environment
Flexible work arrangements
Four weeks of fully remote work per year

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Fintech
SaaS
AI-native automation
Launch readiness
Help Center
Knowledge base
Linear
Guru
Sanity
Hex
Cross-functional governance
Metrics
Dashboards
Product lifecycle
Customer success
Operational efficiency
Release management
Documentation
AI agents

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