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Added 6 mins ago
AI
Salesforce AI & Data Cloud Solutions Engineer
AGF Investments
Toronto, ON
- Full-time
Assess data quality and technical debt and lead practical improvements to legacy data structures and integrations.
Added 6 mins ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
This position also acts as a functional analyst with respect to the design, development, enhancement and implementation of the complex processes and applications used in the awards and…
Added 6 mins ago
BS
Technology Delivery Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
The Technology Delivery Lead is a customer first individual accountable for the execution of their projects and initiatives. The role covers all aspects of the software development…
Added 6 mins ago
C
Civil Engineer - Infrastructure
CIMA+
Vancouver, BC
- $81,520 to $112,090 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 6 mins ago
AC
Senior Programme Manager- Electrification
Accenture Construct
Toronto, ON
- Full-time
The Senior Programme Manager will lead multidisciplinary teams and contractors while maintaining strong relationships with the client, railway operators, designers, construction partners…
Added 6 mins ago
KG
TeamSite/OpenText CMS Developer
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
Manage CMS integrations, content publishing workflows, templates, and custom development.
Added 6 mins ago
US
Renewables Software Sales Specialist - Canada
UL Solutions
Canada
- Full-time
Own the full B2B software and data sales cycle, from account targeting, qualification, discovery, and solution alignment through proposal development, negotiation, contracting, and close,…
Added 6 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
VT
Change Management Specialist - AI Adoption
Vision Talent Co.
Toronto, ON
- $85 to $90 CAD / hour
- Contract
The Change Manager will lead the people and process side of AI adoption across Technology and Operations teams. This role owns the change strategy for rolling out AI tools and workflows…
Added 6 mins ago
CB
Manager, Information Technology
Columbia Basin Trust
Castlegar, BC
- Full-time
Lead, coach, and support IT team members through performance management, workforce planning, and professional development.
Added 7 mins ago
L
Senior Patent & IP Counsel
Lyten
Burlington, ON
- Full-time
Lyten is seeking to hire its first Patent & IP Counsel to build and lead the company's intellectual property function, with a focus on patent strategy, hands-on drafting and prosecution,…
Added 7 mins ago
JW
Senior Software Engineer, Tokenization
Jobs Web3
Toronto, ON
- Full-time
As a Senior Software Engineer, you will design and build the core systems that issue, custody, and settle tokenized equities on-chain and keep them in sync with traditional brokerage and…
Added 7 mins ago
R
Director, Delivery & Implementation
RewardOps
Canada
- Full-time
Establish measurable delivery standards and KPIs focused on quality, client adoption, operational efficiency, financial performance, and team development.
Added 7 mins ago
A
Senior Azure Applications Developer : Toronto/Markham ON : Contract
AceStack
Toronto, ON
- $50 to $55 CAD / hour
- Contract
…Developer with extensive experience in cloud-based application development, specifically within the Microsoft Azure ecosystem. In this role, you will be responsible for designing,…
Added 7 mins ago
B
Senior Product Manager, Intelligence
Braze
Toronto, ON
- Part-time
Stay close to the competitive landscape of marketing AI, and make sure Braze's lead is clear and wins deals
Added 7 mins ago
R
Implementation & Support Lead
RADPAIR
Canada
- Full-time
The Implementation & Support Lead owns and drives the technical execution of client onboarding, implementation, and post–go-live support for RADPAIR’s AI-powered radiology platform. This…
Added 7 mins ago
FC
FLIGHT CENTRE TRAVEL GROUP - POWER PLATFORM & AI SOLUTIONS SPECIALIST - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
This role offers the opportunity to lead the design, orchestration, validation, and optimization of AI-generated applications and automations while ensuring quality, security, governance,…
Added 8 mins ago
O
Revenue Enablement Specialist, XDR
Owner.com
Remote, Canada
- Full-time
- Remote
Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.
Added 8 mins ago
R
Data Engineering Manager
Relay
Remote, Canada
- $207,000 to $253,000 CAD / year
- Full-time
- Remote
…teams use to run the company. Data Platform, the team you'll lead, owns the foundation underneath: infrastructure, cost, real-time data, observability, and the AI capabilities the rest of…
Added 8 mins ago
ASIC Digital Verification, Sr. Manager
Synopsys
Mississauga, ON
Lead a team, guiding them towards the closure of day-to-day verification activities.
Added 8 mins ago
Systems Development Engineer Intern, Canada 2027
Amazon
Vancouver, BC
If this describes you, consider joining us as an intern! Amazon is looking for system development engineer interns to join one of our many lines of business. Amazon interns have the…
Added 20 mins ago
EE
Senior / Intermediate Regulatory Specialist/Aquatic Biologist - R.Bio (BC) REQUIRED
ENKON Environmental Limited
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…regulatory, restoration, and project management background to help lead and expand ENKON's permitting, fisheries, and restoration…
Added 21 mins ago
SH
Enterprise Services (ES) Engagement Manager
Siemens Healthineers
Oakville, ON
- Full-time
…governance. Digital tools are used to support these responsibilities; software development, IT infrastructure, and IT service management expertise are not the focus of this…
Added 21 mins ago
H
Senior Data Engineer
HCLTech
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
We are seeking a hands-on Senior Data Engineer to lead the development, support, and continuous improvement of our Azure-based data platform. This role combines data engineering, platform…
Added 21 mins ago
M
Solution Architect
Mindtris
Fredericton Junction, NB
- Full-time
We are seeking an Application / Solutions Architect to lead the design and development of a Personal Health Number Registry, provide solution architecture guidance and direction to staff…

Brex

Product Operations Manager

Vancouver, BC, Canada

The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD.

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Job details

Pay: The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD.
Posting language: English
Posted: Oct 8, 2026

Original job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you'll do

You'll lead the Product Operations team and own the operational readiness for Brex's product launches: the enablement that must be in place before a customer ever touches a new feature. You'll also own Brex's product knowledge, the Help Center, and our internal knowledge base, plus the measurement that tells us whether it lands.

This is a role for someone who combines product manager, data, and operations skills and behaviors. You'll inherit a team that has already automated a large share of its own workflow, with a suite of production agents running much of the recurring work. Your job is not only to keep that running, but to push it further: expand what AI carries and reinvest the capacity it frees into the judgment work only people can do. We want to raise our evidence bar by using key metrics to hold ourselves accountable, focus on where the impact is greatest, and celebrate our wins. We treat AI as leverage, not as a deliverable, and we measure it by how it improves our efficiency and the quality of our deliverables.

Where you'll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

Launch readiness and enablement

Own launch readiness, ensuring documentation, release notes, training, and tooling are ready for each release. Adapt processes and team capacity as EPD’s release cadence evolves.
Lead and improve OLAB, the weekly cross-functional board that assesses launch impact and aligns teams on readiness.
Engage early in launches, using customer and product insights to shape the product experience.
Lead customer-facing escalations and crisis response, establishing a single source of truth, coordinating communications, and running retrospectives.

Documentation and product knowledge

Own the lifecycle and quality of product documentation, keeping Help Center articles, internal knowledge, service descriptions, and implementation guides accurate, current, and clear.
Partner with leadership and Engineering to structure and maintain product knowledge for people and AI systems.
Turn AI support agent failure patterns into documentation improvements, with human validation of every AI-suggested change.

Data and automation

Define actionable metrics for self-service, chatbot containment, knowledge adoption, and queue health, with clear thresholds, owners, and responses.
Expand team automation and set standards for effective AI use, including where human judgment remains essential.

Team and cross-functional leadership

Lead and develop a team of four product-domain owners, setting clear expectations and managing performance and career growth.
Partner across product and customer-facing teams to deliver accurate, timely enablement, balancing readiness with delivery speed and making practical trade-offs.
Communicate performance and strategy to CX leadership and executives, translating data into clear insights that drive decisions.

Requirements

4+ years in Product Operations, Product Management, Program Management, or a related function, ideally in fast-paced tech or fintech.
Experience partnering with Product and Engineering through full launch cycles, with confidence navigating scope, sequencing, and trade-offs.
Experience leading projects, mentoring teammates, or developing others. First-time managers are welcome.
Proven ability to scale cross-functional processes and influence partner teams without formal authority.
Experience owning documentation or knowledge at scale, maintaining quality as products evolve.
Strong analytical skills, including defining metrics, building useful dashboards, and using data to prioritize.
Hands-on experience integrating AI agents and automation into workflows, with measurable improvements in efficiency or outcomes.
Clear, precise communication across technical and non-technical audiences, including presenting data to leadership.
Sound prioritization under competing demands and adaptability as processes and business needs change.

Bonus points

Background in fintech, financial services, or enterprise SaaS.
Experience as a Product Manager.
1+ years managing or developing a team of 3+ individual contributors.
Familiarity with structuring and maintaining product knowledge for AI systems at scale.
Experience with self-service and containment metrics.
Proficiency with tools such as Linear, Guru, Sanity, and Hex.
Experience running cross-functional governance forums or advisory boards.
A track record of turning operational insights into product roadmap changes.

Compensation

The expected salary range for this role in Vancouver is $120,800 to $151,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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More about this job

Responsibilities

You will lead the Product Operations team to manage operational readiness for product launches and oversee product knowledge documentation. Additionally, you will define actionable metrics, drive automation initiatives, and provide cross-functional leadership to ensure successful product delivery.

Requirements

The role requires 4+ years of experience in Product Operations, Product Management, or Program Management within a fast-paced tech or fintech environment. Candidates must demonstrate strong analytical skills, experience with AI automation, and the ability to lead cross-functional processes.

Skills

Product operations
Product management
Program management
Launch readiness
Data analysis
Automation
AI integration
Cross-functional leadership
Documentation management
Metrics definition
Stakeholder management
Process improvement
Crisis response
Team development
Fintech
SaaS

Benefits

Equity
Hybrid work environment
Flexible work arrangements
Four weeks of fully remote work per year

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Fintech
SaaS
AI-native automation
Launch readiness
Help Center
Knowledge base
Linear
Guru
Sanity
Hex
Cross-functional governance
Metrics
Dashboards
Product lifecycle
Customer success
Operational efficiency
Release management
Documentation
AI agents

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