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Added 10 mins ago
Payroll Support Specialist
University of British Columbia
Kelowna, BC
$5,519 to $6,326 CAD / month
Part-time
…Integrated Service Centre (ISC), UBCO Human Resources, Finance Operations and Strategies stakeholders, and other UBCO client…
Added 23 mins ago
Service Line Sales - Quality Engineering, Software Engineering Group
Cognizant
Toronto, ON
Full-time
In this role, the SLS (Service Line Specialist) will focus on selling AI led Quality Engineering (QE) transformation to clients within the Software Engineering Group (SEG), with a strong…
Added 23 mins ago
Operations Support Specialist
Jeppesen ForeFlight
Montreal, QC
Full-time
We are currently looking for a Operations Support Specialist for our office in Montreal, to join an international environment with a team of like-minded system experts in a leading edge…
Added 24 mins ago
Operations Support Specialist
ForeFlight
Montreal, QC
Full-time
We are currently looking for a Operations Support Specialist for our office in Montreal, to join an international environment with a team of like-minded system experts in a leading edge…
Added 24 mins ago
Sales Network Specialist
Intelcom
Montreal, QC · Service Centre (Montreal)
Full-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 40 mins ago
2027 Winter Student Opportunities Technology & Operations - Quantum Computing Specialist, 8 Months
Royal Bank of Canada
Toronto, ON
Full-time
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has…
Added 40 mins ago
Specialist, Operations - Tax Operations
Royal Bank of Canada
Mississauga, ON
Full-time
As a Specialist, Operations, Tax Operations, you will support client’s year-end tax reporting requirements with Canadian tax authorities, including the CRA and Revenu Quebec (RQ). You will…
Added 40 mins ago
Banking Advisor
Royal Bank of Canada
Iroquois Falls, ON
Full-time
This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking,…
Added 53 mins ago
Customer Onboarding Specialist
Cole International
Toronto, ON · Greater Toronto Area, Canada
Full-time
As a Customer Onboarding Specialist, you’ll be at the heart of the client experience during one of the most important stages of our relationship: getting started. You’ll guide new clients…
Added 53 mins ago
Manufacturing Automation Specialist
Brunel
Abbotsford, BC · Greater Abbotsford-Mission Metropolitan Area
$80,000 to $100,000 CAD / year
Full-time
Our client is a growing manufacturer making significant investments in automation, controls, robotics, and manufacturing technology. They are seeking a Manufacturing Automation Specialist…
Added 54 mins ago
Hospital Director
VetStrategy / Daubigny
Quebec, QC
The Hospital Director is responsible for overseeing the day-to-day operations of a multi veterinarian, 24-hour emergency, specialist and referral hospital. The successful candidate will be…
Added 54 mins ago
Spécialiste de la paie bilingue / Bilingual Payroll Specialist
ADP
Dartmouth, NS
Full-time
…varieront, tout comme les solutions que vous apporterez à chaque client. Les nouvelles questions que vous recevrez ne manqueront pas, ce qui rendra les choses intéressantes, et notre…
Added 1 hour ago
Advisor, Recruitment Services
Sanya’k̓ula
Vancouver, BC
Full-time
Reporting to the Director, Specialty Recruitment, the Specialist, Recruitment & Retention (RR) provides expert advice and guidance on a variety of recruitment & retention issues for both…
Added 1 hour ago
AI Solutions Architect
KLONDIKE Lubricants Corporation
Langley (District), BC · Langley, BC
Full-time
KLONDIKE is building a role-based AI operating model across Sales, Technical, Client Care, Supply Chain, Marketing, and Finance. The strategy is to create defined digital roles that follow…
Added 1 hour ago
Associate Director, Roynat Capital, Commercial Banking, Hospitality - Montreal
Scotiabank
Montreal, QC
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 1 hour ago
Planificateur maintenance / Maintenance Planner
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
Full-time
…Industrial Engineering department, we are looking for a Technical Specialist. You will contribute to equipment reliability, optimize management tools, and support operations. This role will…
Added 1 hour ago
Contract Specialist
North American Construction Group Inc.
Edmonton, AB
Full-time
We are seeking a Contract Specialist to support Operations by providing practical, operations-focused advice relating to existing and proposed contracts that will allow the company to…
Added 1 hour ago
Estates Specialist, Operations
Olympia Financial Group Inc
Calgary, AB
Full-time
The Estates Specialist is a proactive self-starter, and subject matter expert on team policies, procedures, service standards, and task prioritization. A quality communicator who…
Added 1 hour ago
Healthcare & Professional Specialist - Montreal
Scotiabank
Montreal, QC
As the Healthcare & Professional (HCP) Specialist, you will be part of a national team responsible for leveraging their expertise for the profitable growth of new high value customers,…
Added 2 hours ago
Health and Safety Specialist
Archaeological Research Associates Ltd.
Canada
Full-time
Provide day-to-day health and safety support to field operations through site visits, inspections, observations, and employee engagement;
Added 2 hours ago
Sr Prinicipal Risk
Hatch
Mississauga, ON
Reporting to the Engagement Manager and functionally to the Global Director, Risk Solutions, the Principal Risk Specialist will work closely with clients and engagement teams in different…
Added 2 hours ago
Quality & Compliance Specialist
NA Freight Forwarding Inc
Barrie, ON
$63,000 to $72,000 CAD / year
Full-time
The Quality & Compliance Specialist is responsible for managing and administering the company’s compliance programs, including ISO 9001:2015, Good Distribution Practices and CTPAT/PIP.…
Added 2 hours ago
Parajuriste spécialiste, Activités de gestion juridique – Assurance
Borden Ladner Gervais LLP (BLG)
Montreal, QC
Full-time
The Paralegal/Specialist, Legal Operations - Insurance is a key member of BLG's Disputes Group, providing substantive legal and operational support across complex insurance matters.
Added 2 hours ago
Quality & Compliance Specialist
North American Freight Group Inc
Barrie, ON
Full-time
The Quality & Compliance Specialist is responsible for managing and administering the company’s compliance programs, including ISO 9001:2015, Good Distribution Practices and CTPAT/PIP.…
Added 2 hours ago
Custody Operations Analyst
Butterfield Group
Moncton, NB
Full-time
…Finance and Accounting, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships,…

BridgePoint Financial

Technology Operations Specialist

Toronto, ON, Canada

Pay: Salary Range: $75,000–$90,000 per year, depending on the successful candidate’s experience and seniority
Job type: Full-time
Workplace: Hybrid
Apply by: Mar 22, 2027
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

About BridgePoint Financial

BridgePoint Financial has been a leader in Canada’s legal finance market since 2005, delivering innovative, value-added funding solutions with an unwavering commitment to client service. Built on a foundation of trust, we have established relationships with more than 1,500 law firms nationwide.

Our solutions are designed to facilitate meaningful access to justice, supporting both legal professionals and their clients through flexible, responsive financing. We continuously evolve our industry-leading offerings to deliver exceptional client experiences and strong outcomes. Our core solutions include Settlement Advances, Treatment Financing, Law Firm Funding (including Expert Report and File-Specific Funding), Estates Funding, First Nations Financing, and Commercial and Class Action Financing.

As a fast-growing and dynamic organization, we seek professionals who bring initiative, intellectual curiosity, and a strong sense of ownership. The ideal candidate is detail-oriented, strategically minded, adaptable, and thrives in a collaborative, high-performance environment.

Position: Technology Operations Specialist

Employment Type: Full-time

Work Arrangement: Hybrid, with three days per week in our downtown Toronto office

Salary Range: $75,000–$90,000 per year, depending on the successful candidate’s experience and seniority

Vacancy Status: This posting is for an existing vacancy.

If you like solving problems end-to-end - not just fixing what's broken but building the systems and processes that keep an organization running smoothly - this could be a great fit for you.

We're looking for an energetic, motivated, and adaptable professional to join our growing business in a key operational role supporting major technology initiatives and company growth. Reporting to the IT Lead, the successful candidate will be a critical partner in modernizing and securing our technology environment - from Microsoft 365 and identity management to network infrastructure, security operations, and emerging AI tooling. You'll assess the needs of the business and the realities of our current environment to make sure the solutions you put in place hold up operationally today and scale with where we're headed next.

Key Responsibilities

Microsoft 365 & identity administration - Manage the M365 tenant (Exchange Online, Teams, SharePoint/OneDrive, Intune, Purview) and Entra ID identity/access, including user lifecycle, conditional access, MFA, and SSO
Cloud & data resilience - Support Azure-hosted workloads and adjacent cloud services, maintain M365 backup/recovery, and govern Power Platform usage
End-user support & enablement - Provide first/second-line support (hardware, mobile, conferencing, telephony, access), manage onboarding/offboarding logistics, run the ticket queue, and produce documentation/training to reduce repeat issues
Asset & licensing management - Own the full laptop lifecycle (procurement through disposal) and the software/SaaS license register, tracking entitlements, flagging waste, and preparing usage data for renewals
Network & office infrastructure - Maintain firewall/VPN, switching, and wireless infrastructure, manage physical access systems, and own DNS/domain and hosting coordination
Cyber security operations - Operate endpoint protection/MDR alongside the security vendor, manage email security and phishing awareness, enforce patching/compliance/encryption/backup standards, and support access reviews and privileged credential management
Compliance support - Contribute to security and privacy compliance work, including Canadian privacy obligations
Vendor management - Act as primary contact for the MSP and specialist vendors, holding them to SLAs and clarifying scope boundaries
AI & automation - Evaluate and govern AI tools (e.g., Claude) in the IT environment, build automations that cut manual effort, and help set safe-use guardrails

Experiences, Skills & Qualifications

3–7 years in IT systems administration, IT support, or infrastructure roles, with demonstrated progression in scope
Strong hands-on Microsoft 365 administration: Exchange Online, Teams, SharePoint
Working knowledge of Microsoft Entra ID / Azure AD - identity, groups, conditional access, MFA, SSO
Practical exposure to Azure cloud services and cloud-hosted infrastructure
Solid networking fundamentals: DHCP, DNS, VLANs, firewall administration, Wi-Fi troubleshooting
Endpoint management and security tooling experience (EDR/antivirus, patching, device compliance)
Windows device management; comfort supporting mobile devices and conferencing hardware
Excellent communication skills - able to explain technical issues to non-technical colleagues patiently and clearly
Ability to work independently, prioritize across competing requests, and keep commitments without close supervision
Legally entitled to work in Canada

Nice to Have

Salesforce administration exposure - user and permission management, license administration, integrated app support (Salesforce Administrator certification is a plus)
Scripting for automation (PowerShell, Python)
Experience in financial services, legal services, or another regulated industry
Familiarity with Canadian privacy and data protection requirements (PIPEDA)
Experience managing or coordinating third-party IT vendors
Ticketing and ITSM platform administration
Relevant certifications: Microsoft MS-102, AZ-104, SC-300, CompTIA Network+/Security+

Who Thrives Here

You're curious and genuinely interested in new tools - especially where AI can make corporate IT better - and you'll pick something up on your own rather than wait to be trained
You're a generalist by temperament. You'd rather own ten things partway across the stack than one narrow slice
You're organized about the unglamorous stuff: inventory accuracy, license records, documentation, renewal dates
You like people. Part of this job is making a frustrated colleague's day better
You use good judgment about when to solve it yourself and when to escalate

Work with the industry's top talent on dynamic, engaging projects for the industry leader in this fast-growing business. Play a key role helping reinvent the industry. We take great pride in our work and the talented people who make up our company.

We're always looking for highly skilled, driven people who value a collaborative, open environment, and a flexible, professional culture.

BridgePoint Financial may use artificial intelligence tools to screen, assess or select applicants during the recruitment process.

Only candidates selected for an interview will be contacted. Thank you for your interest in working at BridgePoint Financial.

BridgePoint is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter (or email). Please note that only qualified candidates will be contacted for this particular opportunity. We thank you for your interest and look forward to hearing from you!

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More about this job

Responsibilities

Administer Microsoft 365, identity and access, cloud services, endpoint security, network and office infrastructure, and end-user support. Manage IT assets, licenses, vendors, compliance activities, and AI-enabled tools and automations while improving operational resilience and security.

Requirements

Requires 3–7 years of progressively responsible IT systems administration, support, or infrastructure experience, with hands-on Microsoft 365 administration and working knowledge of Entra ID and Azure. Candidates should have networking and endpoint security experience, strong communication and prioritization skills, and legal authorization to work in Canada; relevant certifications and experience in regulated industries are advantageous.

Skills

Microsoft 365 Administration
Exchange Online
Microsoft Teams
SharePoint
Entra ID
Identity and Access Management
Azure Cloud Services
Networking
Firewall Administration
Endpoint Management
Cybersecurity Operations
Device Compliance
Vendor Management
PowerShell
Python
IT Support

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Exchange Online
Microsoft Teams
SharePoint
OneDrive
Intune
Microsoft Purview
Microsoft Entra ID
Azure
Power Platform
Conditional Access
Multi-Factor Authentication
Single Sign-On
DHCP
DNS
VLAN
Firewall
VPN
Endpoint Detection and Response
Managed Detection and Response
Patch Management
Device Compliance
PowerShell
Python
Salesforce
PIPEDA
ITSM
MS-102
AZ-104
SC-300

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