Plan to Plan Coordinator SOR

Ensure end-to-end planning excellence by integrating customer demand, inventory, order fulfilment, and logistics processes. Act as a strategic interface between key customers, Sales KAM, and internal supply chain functions to deliver high service levels, optimize inventory, and drive continuous improvement.

Coordinate a team of P2P analysts, who are managing different customers inside the region

Key Responsibilities:

Customer Collaboration & Relationship Management

• Act as Logistic Key Account for strategic customers and Sales Key Account Manager.
• Lead weekly performance reviews and planning meetings in direct contact with Customers and sales team.
• Develop collaborative forecasting models and ensure alignment with supply chain capabilities.
• Plan regular customer visits and touchpoints.

Order & Fulfilment Management

• Manage customer orders across channels (direct shipment from factory warehouses, consignment stock).
• Optimize availability using planning tools (e.g., OMP).
• Create orders/contracts, call-offs, delivery notes, and coordinate execution.
• Monitor open orders, allocations, delivery performance, and backorders.
• Analyse sales evolution and take corrective actions.
• Prepare weekly Landing Point highlights for Risks and Opportunities.
• Be the steward across the Markets of the correct adoption of order management and deployment processes based on the standards centrally identified.

Transport & Logistics Coordination

• Plan and coordinate direct shipments from production.
• Resolve transport delays and exceptions with logistics teams.
• Track delivery KPIs and drive improvements.
• Closely  work with Secondary Logistic Team to monitor service for EU and not EU countries and align on possible corrective actions.

Demand Planning

• Collaborate with customers to integrate sales and stock data into forecasts.
• Align forecasts with production plans.
• Monitor inventory in customer warehouses using Adex (customer data exchange on stock and sell-on).
• Prevent stockouts and overstocking.
• Coordinate with DRP Planner to balance V plant/RDC and order book.
• Update DRP demand in OMP.

Inventory Planning (Consignment) – where relevant

• Monitor and manage inventory in customer warehouses.
• Prepare unloading plans and manage safety stock.
• Ensure accurate data transmission and conduct physical stock checks.
• Perform audits and regular customer visits.

Courier Service Support – where relevant

• Integrate courier analysis into sales forecasts.
• Highlight stock balancing needs in peripheral warehouses.
• Monitor service evolution and escalate issues to vendors.

Data Analysis & Reporting

• Analyse KPIs (forecast accuracy, fill rate, transport delays).
• Build dashboards and reports for stakeholders.
• Use data insights for corrective and strategic actions.
• Analyse Adex data and use BI tools for real-time visibility.

Process Improvement & Project Leadership

• Lead or support supply chain optimization projects.
• Identify and implement process improvements.
• Participate in digital transformation and tool enhancement initiatives.

People Management

• Lead and develop the P2P analysts, including work planning, competency development, motivation, and support.

Required Competences:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Proactive, customer-centric mindset.
• Ability to influence cross-functionally.
• High proficiency in ERP systems (SAP SD/MM preferred).
• Experience with planning tools (OMP).
• People management skills, including the ability to motivate, develop, and inspire team members
• Advanced Excel skills (VBA a plus).
• Fluent in English given the need to interact with HQ and stakeholders/ customers outside the region.

Key Stakeholders & Interfaces:

• Strategic Customers
• Sales KAM
• Supply Chain Planning Team
• Logistics & Transport Team
• Customer Service
• Demand Planners
• DRP Planners
• IT & Digital Transformation Teams

Tools and Frameworks:

• SAP SD/MM
• OMP
• Adex
• Excel (Advanced, incl. VBA)
• Power BI / Dashboards
• Internal R&Ops and LP reporting tools

KPIs / Measures of Success:

• FTL %
• Fill Rate
• LP Accuracy
• Forecast Accuracy
• Order Fulfilment Lead Time
• Inventory Turnover
• Transport Delay Rate
• Direct Shipment %

Reporting Structure:

• P2P Manager SOR/SWR

The salary range is based on gender-neutral criteria: applicable CCNL  requirements, responsibilities, working conditions and market benchmarks for the role and location. Final compensation will be determined based on gender-neutral criteria: experience, skills, and internal equity. 

Salary range: 31.266€ - 52.500€