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Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 5 mins ago
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Server
Retirement Concepts
Nanaimo, BC
- $23.89 to $25.82 CAD / hour
- Temporary
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
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Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 5 mins ago
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Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 6 mins ago
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Executive Administrative Assistant
Adelphi Group
Toronto, ON
- Full-time
Previous experience in an administrative role, supporting senior leadership
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AG
Director, Communications Design
Adelphi Group
Toronto, ON
- Full-time
Cultivate and strengthen client, agency and media partner relationships at the senior level.
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AG
Sr. Director, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
The Senior Director, Connections Planning is an opportunity to oversee media strategy across a portfolio of leading brands on a tier 1 account, as well as leading and inspiring a team of…
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AG
Head of Client Services & Toronto Office
Adelphi Group
Toronto, ON
- Full-time
This is a dual mandate: you are both the commercial and cultural leader of a ~35-person office, and the senior-most client partner ensuring the work we do drives real business results and…
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Account Director, Business Leadership - Automotive
Adelphi Group
Toronto, ON
- Full-time
…brand, digital and experiential. You will lead day-to-day and senior clients through Momentum’s strategic, creative and production process. This role reports into the VP, Business…
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Senior Vice President, Finance
Adelphi Group
Toronto, ON
- Full-time
Provide leadership, mentorship and counsel to the finance team, building a high-performing function with strong individual development.
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Senior Manager, Integrated Media
Adelphi Group
Toronto, ON
- Full-time
Our Toronto office is looking for a Senior Manager – Integrated Media, who is a seasoned public relations consultant responsible for providing strategic client counsel around media and…
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AG
Campaign Manager, Programmatic
Adelphi Group
Toronto, ON
- Full-time
The Campaign Manager, Programmatic is responsible for responsible for campaign set up, tagging and optimization. Their goal is to improve the quality and performance of our campaigns.
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Analyst, Data Science
Adelphi Group
Toronto, ON
- Full-time
We are looking for a Data Science Analyst to join our growing data science practice. In this role, you will support the development and delivery of quantitative models and analyses across a…
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AG
Senior Analyst, Data Science
Adelphi Group
Toronto, ON
- Full-time
We are looking for a Senior Analyst, Data Science to join our growing data science practice. In this role, you will lead the development and delivery of quantitative models and analyses…
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Sr Campaign Manager, Programmatic
Adelphi Group
Toronto, ON
- Full-time
The Senior Campaign Manager, Programmatic is responsible for responsible for campaign set up, tagging and optimization. Their goal is to improve the quality and performance of our campaigns.
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Senior Financial Analyst
Adelphi Group
Toronto, ON
- Full-time
Review and communicate financial results with senior account and client leads
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Strategist
Adelphi Group
Calgary, AB
- Full-time
Reporting directly to a senior member of the Strategy team, you’ll play a critical role supporting the strategic direction and ongoing delivery of work across multiple business units and…
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Senior Financial Planning & Analysis Analyst
Adelphi Group
Toronto, ON
- Full-time
The role of Senior Financial Planning & Analysis Analyst handles the planning and monthly financial management process for one Omnicom Media agency. The role is responsible for identifying,…
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Account Director, Earned Media Strategy
Adelphi Group
Toronto, ON
- Full-time
Serve as a trusted advisor and senior partner to client leaders and executive teams, providing high-level strategic counsel on brand reputation, media landscapes, crisis communications,…
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Account Director, Client Experience
Adelphi Group
Toronto, ON
- Full-time
Partner with senior counselors in the development of communication strategies.
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Project Manager
Adelphi Group
Toronto, ON
- Full-time
MRM//McCann is seeking a Project Manager. This role requires the ability to work independently, manage client and partner relationships, as well as taking direction from other team members…
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Senior Media Planner
Adelphi Group
Toronto, ON
- Full-time
The role of a Senior Media Planner is to manage our media planning product through preparing and presenting media plans, proposals, and analysis. This role requires you to work as part of…
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Senior Campaign Manager, Social
Adelphi Group
Toronto, ON
- Full-time
The role of the Senior Campaign Manager, Social is responsible for the overall account performance and execution. Their goal is to provide best in class expertise and recommendations that…
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Buyer, Integrated Investments
Adelphi Group
Toronto, ON
- Full-time
…their buying group, as well as prepare or assist the Supervisor/Manager in preparing all written documentation for the Planner or Client (e.g.: pre-buy/post-buy reports, media…
Added 6 mins ago
AG
Senior Campaign Manager, Programmatic
Adelphi Group
Vancouver, BC
- Full-time
The Senior Campaign Manager, Programmatic is responsible for responsible for campaign set up, tagging and optimization. Their goal is to improve the quality and performance of our campaigns.

BrightClaim

Global Relationship Manager

ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Original job description

Global Relationship Manager

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Develop and maintain relationships with sales organizations and create effective go-to-market strategies to drive growth. Develop data strategies that inform effective promotional planning and execution, ensuring optimal outcomes for clients. Lead the development of industry insights capabilities to enhance client value and inform business decisions. Collaborate with senior leadership in Sales and Operations to build momentum for new deals and ensure successful deal conversion. Project manage the resolution of internal cross-functional client issues, driving timely and effective responses. Develop and implement a growth strategy that focuses on both financial gain and customer satisfaction. Promote a culture of trust, respect, and transparency within both the team and client relationships. Conduct research to identify new market opportunities and customer needs in Deductions recovery, building an efficient recovery process. Identify improvement opportunities to optimize processes, reduce costs, and increase client value, fostering an innovative mindset. Translate high-level strategies into executable plans that drive business success and customer satisfaction. Build and manage collateral requirements for client meetings, coordinating with key teams like Sales, Operations, and Digital. Perform SWOT analysis, due diligence, and financial assessments to gauge business impact for potential new clients. Foster a transformation mindset, identifying automation and process improvement opportunities to increase operational efficiency. Mentor and develop a highly motivated, enthusiastic, and skilled team, driving growth and fostering a culture of continuous improvement.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

ITIL Foundation Certificate in IT Service Management - AxelosAxelos

Required Skills

Business Consulting, Client Relations, Customer Relationship Management (CRM), Global Business Strategies, Sales Forecasting, Supplier Relationship Management

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Relationship Management

Remote Type -

Hybrid

Work Shift -

Variable (Canada)

Compensation Range-

143,100 to 215,000 CAD

Why join Genpact?
•   Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•   Make an impact – Help global enterprises solve business challenges that matter
•   Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•   Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•   Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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More about this job

Responsibilities

Develop and maintain strategic relationships with sales organizations while creating go-to-market strategies to drive growth and client value. Lead cross-functional teams to resolve client issues, optimize processes, and implement data-driven strategies for business success.

Requirements

Requires a Bachelor's degree in Commerce, Economics, or Finance, with a Master's degree in Business Administration or Analytics preferred. Candidates must possess an ITIL Foundation Certificate and demonstrate strong expertise in business consulting and relationship management.

Skills

Business consulting
Client relations
Global business strategies
Sales forecasting
Go-to-market strategy
Data strategy
Promotional planning
Industry insights
Project management
Deductions recovery
SWOT analysis
Financial assessment
Process improvement
Team leadership

Benefits

Mentorship
Professional development
Learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

AI
Digital innovation
Process intelligence
Go-to-market strategy
Data strategy
Promotional planning
Industry insights
Sales
Operations
Deductions recovery
SWOT analysis
Due diligence
Financial assessment
Automation
Process improvement
ITIL
Business consulting
Client relations
CRM
Global business strategies
Sales forecasting
Agentic AI
Transformation
Leadership
Mentorship
Strategic planning
Cross-functional collaboration
Performance management
Growth strategy

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