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Added 3 mins ago
W
(CAN) Chef d’équipe Stocking 3
Walmart
Pointe-Claire, QC
- Full-time
3. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
Added 47 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
The Registered Nurse is responsible to act as the Team Lead and delivering consistent quality care to meet the needs of the patient. Care is provided to patients on an out-patient basis for…
Added 47 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
The Assistant Head Nurse (AHN) is the clinical lead/charge nurse and resource for the Strathmore District Health Services Acute Care Unit. Reporting to the Manager, the AHN provides…
Added 47 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
The Assistant Head Nurse (AHN) is the clinical lead/charge nurse and resource for the Strathmore District Health Services Acute Care Unit. Reporting to the Manager, the AHN provides…
Added 47 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 47 mins ago
AH
Manager
Alberta Health Services
Red Deer, AB
- Temporary
…years of formal or informal leadership experience, such as Team Lead, Supervisor, Educator, Charge Therapist, or Manager. Demonstrated ability to manage competing priorities in a…
Added 47 mins ago
AH
Licensed Practical Nurse, Type A Continuing Care Home
Alberta Health Services
Grande Prairie, AB
- Temporary
…relationships with clients, families and coworkers that will lead to the best client outcomes and enhance quality of life. In addition to a competitive rate of pay, AHS currently has a…
Added 47 mins ago
AH
Registered Nurse
Alberta Health Services
Ponoka, AB
- Part-time
Ponoka Hospital and Care Centre has an opportunity for a Registered Nurse to join our team. As a Registered Nurse at our rural hospital, you will work in a variety of areas: this includes a…
Added 47 mins ago
AH
Physiotherapist I
Alberta Health Services
AB · Edmonton, AB
- Part-time
…Rehabilitation and Allied Health Program, you will join the Orthopedics team, providing rehabilitation services to adult patients in an acute care setting. This position is ideal for…
Added 47 mins ago
AH
Clinical Informatician
Alberta Health Services
Edmonton, AB
- Temporary
…as a key technology resource on the Pharmacy Connect project team to plan and deliver key requirements related to the implementation of a WMS system and related technologies at the Central…
Added 47 mins ago
AH
Senior Project Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…and diversity. Proven ability to manage, mentor, motivate and lead team members and stakeholders. Experience managing professional and unionized staff. Knowledge of construction and project…
Added 47 mins ago
AH
Therapy Assistant
Alberta Health Services
AB · Edmonton, AB
- Temporary
…Rehabilitation and Allied Health Program, you will join the Orthopedics team, providing rehabilitation services to adult patients in an acute care setting. This position is ideal for new…
Added 47 mins ago
AH
Executive Lead, Communications & Engagement
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…influential communications executive to join its Executive Leadership Team (ELT) as Executive Lead, Communications and Engagement. Reporting to the Chief Executive Officer, this role…
Added 47 mins ago
AH
Supervisor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…This Regular Full-Time position will work within a supervisory team to support patient food service at the Royal Alexandra Hospital in Edmonton. The PFS Supervisor provides direction to…
Added 1 hour ago
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Tech Lead - Infrastructure Services N 4C
BrightClaim
AB
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
U
Seasonal Delivery Helper - Kamloops
UPS
Kamloops, BC
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Seasonal Delivery Helper - Kamloops
UPS
Kamloops, BC
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
NM
Red Seal, Welder
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…operational performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful…
Added 1 hour ago
BC
Production-Melting Cell 1
Barry Callebaut Group
Brantford, ON
- Full-time
Communicate production status, equipment concerns, inventory information, and shift activities to the incoming Shift Lead and team members during shift transitions.
Added 1 hour ago
OT
Restaurant Assistant Manager
One Therapy Network
Revelstoke, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 2 hours ago
MM
Customer Success Manager - Measure Marketing
Measure Marketing Results Inc.
Remote, Canada
- Full-time
- Remote
…Overviews, and they often get an answer without ever clicking. That shift is why MMR exists: we help clients get found, cited and chosen across both classic and AI-powered…
Added 3 hours ago
HM
Cardiac Surgery
Health Match BC
New Westminster, BC
- Full-time
…2 South Cardiac Surgery Step-Down Unit (2 South), you will lead an inter-disciplinary team providing the post-operative management of all cardiac surgery patients. You will have an…
Added 3 hours ago
TT
Director, Manufacturing Operations (North America)
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
This is not a role removed from the operation. You will lead from the floor and through your leadership team, with dock-to-dock ownership spanning receiving and material flow, production,…
Added 3 hours ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday…
Added 3 hours ago
EI
Maintenance Team Leader
Ecolab Inc.
Mississauga, ON
- Full-time
Lead team of maintenance associates to ensure proper maintenance and timely repairs of the facilities

BrightClaim

Tech Lead - Infrastructure Services N 4C

AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Tech Lead - Infrastructure Services N

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

Define and drive the enterprise monitoring and observability strategy and roadmap.
Lead Event Management, including correlation, deduplication, enrichment, alert optimisation and incident integration.
Drive integration across monitoring platforms, ServiceNow ITOM, CMDB and automation tools.
Performance Optimization: Implement advanced telemetry and health checks for network devices and server clusters, focusing on reducing noise and improving mean time to detect (MTTD) for critical infrastructure issues.
Provide leadership across ServiceNow ITOM, ACC, Event Management and ITOM dashboards.
Optimise platforms such as LogicMonitor and New Relic, including monitoring coverage and tool rationalisation.
Establish monitoring KPIs and improve service health visibility and operational dashboards.
Drive adoption of AIOps, automation and proactive/predictive monitoring.
Collaborate with infrastructure, application, cloud, and operations teams on end-to-end observability.

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Cisco Certified Network Professional (CCNP) - Netmetrix SolutionNetmetrix Solution

Required Skills

Agile Methodology, Apple Mac OS, Cisco Identity Services Engine (ISE), Client Relations, Cloud Assessment, Cloud Strategies, Collaboration Tools, Design Thinking, Executive Presence, IBM AIX, IBM Rational ClearCase, Inclusion, Microsoft Azure Advanced Threat Protection, Oracle WebLogic, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Infrastructure Services N

Remote Type -

Hybrid

Work Shift -

Flex Time (Canada)

Compensation Range-

52,000 to 95,000 CAD

Why join Genpact?
•   Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•   Make an impact – Help global enterprises solve business challenges that matter
•   Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•   Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•   Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Apply About employer

More about this job

Responsibilities

Define and drive the enterprise monitoring and observability strategy while leading event management and incident integration. Collaborate with infrastructure, application, and cloud teams to implement advanced telemetry and optimize platform performance.

Requirements

Requires a bachelor's degree in a technical field such as Computer Engineering or Information Technology. Candidates should possess relevant professional certifications like CISSP or CCNP and demonstrate strong leadership and technical skills in IT operations.

Skills

Agile Methodology
ServiceNow ITOM
Observability
AIOps
Infrastructure Monitoring
Cloud Strategies
People Leadership
Risk Management
Design Thinking
Executive Presence
Cisco Identity Services Engine
Microsoft Azure Advanced Threat Protection
IBM AIX
Oracle WebLogic
Collaboration Tools
Storytelling

Benefits

Mentorship
Professional development
Learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Tech Lead
Infrastructure Services
Observability
ServiceNow ITOM
CMDB
AIOps
LogicMonitor
New Relic
Telemetry
CISSP
CCNP
Agile
Cloud Assessment
IBM AIX
Oracle WebLogic
Azure Advanced Threat Protection
Cisco ISE
Incident Management
Performance Optimization
Automation
Predictive Monitoring
Risk Management
Design Thinking
Executive Presence
Infrastructure
Network Engineering
Database Management
Information Systems
AI
Digital Innovation

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