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Added 5 mins ago
Senior Data Engineer
Capgemini
Calgary, AB
…Jupyter Notebooks, Colab or DataBricks (preferred) Hands-on data pipeline development, ingest patterns in Azure Orchestration tools, ADF or Airflow SQL Denormalized Data modeling for big…
Added 5 mins ago
WhereTo - Senior Product Manager - Canada, Virtua
Flight Centre
Canada
…future of business travel. As part of a nimble, startup-minded team within Flight Centre Travel Group, you'll play a critical role in building next-generation travel technology that…
Added 21 mins ago
CA
Project Controls Lead - NexGen Rook I
Cementation Americas
La Loche, SK
- Full-time
…opportunity to help build and maintain the project controls systems that keep the team informed about performance, emerging changes, and the work…
Added 21 mins ago
CI
Senior Account Manager
Citylitics Inc.
Toronto, ON
- Full-time
Infrastructure includes the foundational systems that shape our quality of life: water, transportation, transit, roads and highways, broadband, and power. It represents a…
Added 21 mins ago
CA
Construction Miner / Supervisor - Hope Bay
Cementation Americas
Yellowknife, NT
- Full-time
Cementation is a leading underground mine contracting and engineering company-we design and build mines, safely. Our team specializes in delivering design-build solutions for technically…
Added 21 mins ago
RI
Senior Business Analyst
Raas Infotek
AB · Edmonton, AB
- Contract
If the program is approved to proceed (at the end of 2026), work as part of the program team starting 2027+ over multiple years (up-to 5+ years) working on the full program lifecycle from…
Added 21 mins ago
SH
Technical Applications Specialist
Siemens Healthineers
Oakville, ON
- Temporary
…training), installation and validation of Siemens DX instruments and systems, training and routine post-installation follow up to ensure that the end user has a good understanding of the…
Added 21 mins ago
TS
Financial Controller
T&T Supermarket
Richmond, BC
- $130,000 to $150,000 CAD / year
- Full-time
Lead and provide guidance to the US Accounting team.
Added 21 mins ago
R
Oracle Exadata Cloud@Customer (ExaCC) Senior DBA Consultant
Raise
Calgary, AB
- Full-time
ExaCC Platform Implementation & Delivery: Lead the end-to-end setup and provisioning of ExaCC environments, including OCI tenancy administration, IAM policy creation, compartment…
Added 21 mins ago
B
Contract Payroll Analyst
Brunel
Calgary, AB
- $43 to $53 CAD / hour
- Contract
Brunel is currently seeking a Contract Payroll Analyst to support a Human Resources team in Calgary. Reporting to the Payroll Manager, you will bring a strong payroll background and help…
Added 21 mins ago
GD
Growth Manager - Canadian Market
General Dynamics Land Systems–Canada
London, ON
- Full-time
You will lead the Canadian market growth plan, driving opportunities from early shaping activities through to capture to achieve operating plan commitments (orders) and expand GDLS’…
Added 21 mins ago
B
Manager Financial Planning & Analysis
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
…shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve…
Added 21 mins ago
SW
Outside Sales Representative (Warm Leads, Uncapped Commission)
Shine Window & Eaves
Toronto, ON
- Full-time
Maybe you're one of the better salespeople on your team, but there's nobody pushing you to get better. Maybe your earning potential has hit a ceiling. Or maybe you're tired of working…
Added 21 mins ago
PC
Accounting Analyst, Master Data New Grad
PETRONAS Canada
Calgary, AB
- Full-time
We have an exciting opportunity for an early-career Accounting Analyst to join the Master Data Management and Capital Accounting team in Calgary. Reporting to the Team Lead, Master Data &…
Added 21 mins ago
S
Industrial Fabrication Central Scheduler
Startec
Calgary, AB
- Full-time
Own the integrated plan, adapt it as conditions change, and give every team a clear view of what comes next.
Added 21 mins ago
T
Data Associate - Data Requirements & Quality
TD
Toronto, ON · Montreal, QC
- Full-time
Perform data analysis and assist in assessing data management requirements for a specific Platform or Journey.
Added 36 mins ago
KM
Customer Success Manager (Burnaby)
Konica Minolta Business Solutions (Canada) Ltd.
Burnaby, BC
- Full-time
Partner with our enterprise service delivery team to guide new customers through various aspects of service setup and implementation.
Added 36 mins ago
CT
Manager, Analytics Engineering
Canadian Tire Corporation
Toronto, ON
- Full-time
We are seeking a hands-on, strategic Manager, Analytics Engineering to lead the modernization of enterprise data platforms from Hadoop to Microsoft Azure. A core mandate is to build…
Added 36 mins ago
B
Senior Director, Project Delivery (Hybrid)
Broadridge
Toronto, ON
- Full-time
Lead end-to-end regulatory and operating model engagements, including CIRO dealer consolidation and integration, from current-state assessment through target operating model, systems,…
Added 36 mins ago
AW
Incident Commander
Arctic Wolf
Waterloo, ON · Office - CAN - Ontario, Waterloo
- $65,000 to $143,000 CAD / year
- Full-time
Assemble the appropriate response team and lead the command bridge (Zoom, incident channel) for the incident's duration
Added 50 mins ago
A
AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
Added 50 mins ago
TM
Senior Product Development Engineering Specialist - Design Support & Sustaining
Trudell Medical International
London, ON
- Full-time
Lead and/or advise on multiple different invention disclosures including for new technologies or systems
Added 50 mins ago
PC
Accounting Analyst, Master Data New Grad
PETRONAS Canada
Calgary, AB
- Full-time
We have an exciting opportunity for an early-career Accounting Analyst to join the Master Data Management and Capital Accounting team in Calgary. Reporting to the Team Lead, Master Data &…
Added 50 mins ago
KG
Manager - Health and Safety Risk and Assurance
Kinross Gold Corporation
Toronto, ON
- Full-time
Lead or participate in Company H&S audits and reviews.
Added 50 mins ago
Solutions Consultant - Advanced Process Control
Spartan Controls Ltd.
Calgary, AB · Edmonton, AB
Lead customer RFP review and provide proposal support – ensure proposed systems/solutions meet customer requirements while creating a competitive advantage for Spartan.

BrightClaim

Tech Lead - Infrastructure Services N 4C

AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Tech Lead - Infrastructure Services N

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

Define and drive the enterprise monitoring and observability strategy and roadmap.
Lead Event Management, including correlation, deduplication, enrichment, alert optimisation and incident integration.
Drive integration across monitoring platforms, ServiceNow ITOM, CMDB and automation tools.
Performance Optimization: Implement advanced telemetry and health checks for network devices and server clusters, focusing on reducing noise and improving mean time to detect (MTTD) for critical infrastructure issues.
Provide leadership across ServiceNow ITOM, ACC, Event Management and ITOM dashboards.
Optimise platforms such as LogicMonitor and New Relic, including monitoring coverage and tool rationalisation.
Establish monitoring KPIs and improve service health visibility and operational dashboards.
Drive adoption of AIOps, automation and proactive/predictive monitoring.
Collaborate with infrastructure, application, cloud, and operations teams on end-to-end observability.

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Cisco Certified Network Professional (CCNP) - Netmetrix SolutionNetmetrix Solution

Required Skills

Agile Methodology, Apple Mac OS, Cisco Identity Services Engine (ISE), Client Relations, Cloud Assessment, Cloud Strategies, Collaboration Tools, Design Thinking, Executive Presence, IBM AIX, IBM Rational ClearCase, Inclusion, Microsoft Azure Advanced Threat Protection, Oracle WebLogic, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Infrastructure Services N

Remote Type -

Hybrid

Work Shift -

Flex Time (Canada)

Compensation Range-

52,000 to 95,000 CAD

Why join Genpact?
•   Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•   Make an impact – Help global enterprises solve business challenges that matter
•   Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•   Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•   Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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More about this job

Responsibilities

Define and drive the enterprise monitoring and observability strategy while leading event management and incident integration. Collaborate with infrastructure, application, and cloud teams to implement advanced telemetry and optimize platform performance.

Requirements

Requires a bachelor's degree in a technical field such as Computer Engineering or Information Technology. Candidates should possess relevant professional certifications like CISSP or CCNP and demonstrate strong leadership and technical skills in IT operations.

Skills

Agile Methodology
ServiceNow ITOM
Observability
AIOps
Infrastructure Monitoring
Cloud Strategies
People Leadership
Risk Management
Design Thinking
Executive Presence
Cisco Identity Services Engine
Microsoft Azure Advanced Threat Protection
IBM AIX
Oracle WebLogic
Collaboration Tools
Storytelling

Benefits

Mentorship
Professional development
Learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Tech Lead
Infrastructure Services
Observability
ServiceNow ITOM
CMDB
AIOps
LogicMonitor
New Relic
Telemetry
CISSP
CCNP
Agile
Cloud Assessment
IBM AIX
Oracle WebLogic
Azure Advanced Threat Protection
Cisco ISE
Incident Management
Performance Optimization
Automation
Predictive Monitoring
Risk Management
Design Thinking
Executive Presence
Infrastructure
Network Engineering
Database Management
Information Systems
AI
Digital Innovation

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