Closed listing
Switchboard Operator – Switchboard #495-26
- Owen Sound, ON, Canada
WAGE RATE: $25.900 – $27.915 · Part-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- WAGE RATE: $25.900 – $27.915
- Job type
- Part-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Location(s): Owen Sound
Types: Part Time
POSITION TITLE: SWITCHBOARD OPERATOR
DEPARTMENT: SWITCHBOARD
POSITION LOCATION: OWEN SOUND
UNION AFFILIATION: OPSEU – CLERICAL
STATUS: PART-TIME
REASON TO POST: DIRECT REPLACEMENT
WAGE RATE: $25.900 – $27.915
Reporting to the Manager, Registration and Switchboard, the Switchboard Operator is responsible for answering and directing incoming telephone calls to the Brightshores hospitals. Duties include but are not limited to: all paging services (overhead and Spok Messenger); parking lot(s) entry and exit gates; visitor information. This position also responds to contingency codes and alarms, monitors alarms, and various clerical duties as assigned. This position is required to work all shifts 24/7.
Required
Qualifications / Skills / Abilities:
- High School Diploma and relevant business office experience and/or equivalent business education
- Excellent interpersonal and communication skills
- Attention to detail and accuracy
- Patient-service focused
- Ability to multi-task
- Availability to work all shifts
- Experience working on a switchboard preferred
- Knowledge of Microsoft Office applications Word (to be tested)
- Typing speed of 30 wpm (to be tested)
- Ability to understand verbal and written instructions
- Recent satisfactory performance and attendance records
- Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
- Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
- Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment
More about this job
Responsibilities
Answer and direct incoming telephone calls for Brightshores hospitals, provide paging services, manage parking lot entry and exit gates, and provide visitor information. Respond to contingency codes and alarms, monitor alarms, and perform assigned clerical duties.
Requirements
Requires a high school diploma and relevant business office experience, equivalent business education, or both; switchboard experience is preferred. Candidates need strong communication and interpersonal skills, accuracy, multitasking ability, availability for all shifts, Microsoft Word proficiency, typing speed of 30 words per minute, and a commitment to patient safety and workplace safety.
Skills
- Telephone Call Handling
- Call Routing
- Paging Services
- Spok Messenger
- Alarm Monitoring
- Contingency Code Response
- Visitor Information
- Clerical Administration
- Microsoft Word
- Typing
- Interpersonal Communication
- Attention to Detail
- Accuracy
- Multitasking
- Patient Service
- Patient Safety
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
- Security & Safety
Keywords
- Switchboard Operator
- Telephone Call Handling
- Call Routing
- Brightshores Hospitals
- Paging Services
- Spok Messenger
- Parking Gates
- Visitor Information
- Contingency Codes
- Alarm Monitoring
- Clerical Duties
- Business Office Experience
- Microsoft Office
- Microsoft Word
- Typing Speed
- Patient Service
- Patient Safety
- Health And Safety
- OPSEU
- All Shifts