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British Airways

Duty Maintenance Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Location

YYZ (Toronto)

Contract Type

Permanent Full Time

Publish End Date

09/11/2026

Please note: This role requires candidates to have the right to work and live in Canada.

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role

Duty Maintenance Manager

To Manage a Station or Shift within their DMM accountability Region

What You’ll Do

To drive cultural and behavioral changes aligning to the Corporate values of ‘How we work around here’ with the aim to support the Leading Global Premium Airline vision for BA.
Management of operated and agency stations to define measures of Quality, Cost, Delivery and Colleagues measures.
To deliver cross-regional projects in alignment with the objectives and goals of Line Maintenance globally.
To build on and strengthen the 3rdparty and internal customer partnerships to drive revenue improvement.
Provides operational support on stations. (May require shift work)
Handle agency and 3rd party interfaces.
Ensure the BA and Customer line maintenance operation for station/area operate to BA, Customer, EASA, CAA and/or FAA compliance standards.
Handle the station or a portion of a station as directed by SMM or AMM to deliver operational, safety, quality and financial targets.
Assist in Defining and leading the strategic plan for the region identifying growth and succession planning.
Handle the continuous development and improvement of procedures and facilities related to Line maintenance to improve efficiency and financial performance.

What You’ll Bring To British Airways

Understands the BA business and operation and can develop plans appropriate to deliver against the business requirement.
Strong leadership skills with the ability to explain lead and deliver change. (Preferred)
Strong people management skills at all levels (Preferred)
An understanding of cultural diversity
Must be able to travel in order to assist the assigned area.
Excellent diagnostic and repair skills.
Significant aircraft maintenance experience
Management and leadership of line engineers and support staff in a union environment. (Desirable)
Information gathering, interpretation and decision-making skills.
Ability to communicate effectively with collaborators such as BA Management, Flight Crew, Cabin Crew, and Customer Airlines bases.

Your Experience

UK CAA or M1 License (essential)
At least one B1 type approval essential, other types desirable
Minimum 5 yrs Maintenance related experience with the aircraft maintenance industry with a proven performance record (essential)
Knowledgeable in HS&E for area of responsibility
Knowledgeable in the aviation regulatory requirements for the area of responsibility
Valid Canadian driving license (Essential)

What We Offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. Competitive salary based on experience and skills. Other benefits include medical, dental, pension retirement plans (401k), paid vacations and an Employee Assistance Program. Opportunities for career development and training programs.

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

We are an Affirmative Action/Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Find out more: Candidate must have the right to live and work in Canada. For further information on this role please contact Ian Richards via email on ian.richards@ba.com.

Apply About employer

More about this job

Responsibilities

Manage a station or shift within the assigned region, ensuring line maintenance operations meet safety, quality, regulatory, operational, and financial targets. Lead cultural and procedural improvements, regional projects, customer and agency relationships, and strategic planning for growth and succession.

Requirements

Requires a UK CAA or M1 license, at least one B1 type approval, five or more years of aircraft maintenance experience, knowledge of applicable aviation regulations and health, safety, and environmental requirements, and a valid Canadian driving license. Candidates should also bring strong diagnostic and repair skills, leadership and decision-making abilities, effective stakeholder communication, and the ability to travel; line engineering leadership in a union environment is desirable.

Skills

Aircraft Maintenance
Aircraft Diagnostics and Repair
Line Maintenance
Leadership
People Management
Change Management
Operational Planning
Regulatory Compliance
Safety Management
Quality Management
Financial Performance Management
Decision-Making
Stakeholder Communication
Partnership Management
Procedure Improvement
Cultural Awareness

Benefits

Staff Travel Benefits
Discounted Airfares
Medical Insurance
Dental Insurance
Pension Retirement Plans
401(k)
Paid Vacation
Employee Assistance Program
Career Development
Training Programs

Visa sponsorship

Not detected in the job text

Hiring contact

Ian Richards

Hiring contact email

ian.richards@ba.com

Keywords

Aircraft Maintenance
Line Maintenance
UK CAA License
M1 License
B1 Type Approval
Aircraft Diagnostics
Aircraft Repair
Aviation Regulations
EASA Compliance
CAA Compliance
FAA Compliance
Health, Safety, and Environment
Station Management
Shift Management
Operational Support
Quality Management
Cost Management
Delivery Management
Financial Performance
Union Environment
Agency Management
Third-Party Partnerships
Customer Airlines
Succession Planning
Procedure Improvement
Canadian Driving License

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