Program Assistant, Flexible Learning Administration
- Burnaby, BC, Canada
$59,666 to $64,579 CAD / year · Full-time
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Job details
- Pay
- $59,666 to $64,579 CAD / year
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Position Details
Position Information
| Position Title | Program Assistant, Flexible Learning Administration |
|---|---|
| Who We Are | At BCIT, people are at the heart of everything we do. Guided by our People Plan, Caring for Our People. Strengthening BCIT Together., we are committed to creating an environment where employees can thrive, grow, and feel a genuine sense of belonging. We foster healthy and supportive workplaces, invest in learning and development, strengthen connections across our community, and empower innovation and transformation. With a competitive compensation package, work-life balance, and opportunities for professional growth, BCIT offers a workplace where your contributions matter and your career can flourish. It’s one reason we’ve been recognized as one of BC’s Top Employers for more than a decade. |
| Position Summary | BCIT’s School of Energy is seeking a regular, full-time (1.0 FTE) Program Assistant, Flexible Learning Administration. This role is responsible for the administrative and operational support required to ensure successful delivery of part-time studies (PTS) and distance education courses. Customer service activities include responding to telephone, email and in-person enquiries. This position also provides direct support to contract processing, financial tracking, classroom allocation, instructor assignments, scheduling, student registration, course cancellations, and marks processing. |
| Duties & Responsibilities | DUTIES AND RESPONSIBILITIES:
|
| Qualifications | QUALIFICATIONS:
Definition: The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications. Education:
Experience:
Software/Computer Application(s) and Expertise:
Communication/Interpersonal Skills:
Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.):
Other Skills/Abilities:
|
| Additional Information |
Benefits – Why you’d love working with us
BCIT is committed to equity, diversity, and inclusion and to promoting opportunities in hiring individuals who have been historically underrepresented in our workforce, BCIT, and the larger community. We strongly encourage Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+ to apply. While all qualified candidates are encouraged to apply, Canadian citizens and permanent residents will be given priority. Accessibility is an integral part of BCIT’s commitment to equity and inclusion. If you require an accommodation for any part of the application or hiring process, please Contact us using our contact form. Please note that all applications must be submitted via the careers page portal. Applications submitted through the contact form will not be accepted. For additional information, please visit our frequently asked questions (FAQs) page and learn more about how we hire. The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh). |
| Salary Range | Salary Grade 6: $59,666 - $64,579 per annum. |
| Additional Salary Information | External hires are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. Salary prorated based on percentage and term of appointment. |
Position Details
| Posting Category | Administration |
|---|---|
| Department 2 | SoE Administration |
| Campus Location | Burnaby campus |
| Bargaining Unit | BCGEU Support Staff |
| Job Status | Regular |
| Full-Time/Part-Time | Full-Time |
| Number of Vacancies | 1 |
| Anticipated Start Date | 01/04/2027 |
| Anticipated End Date |
Competition Information
| Competition Number | 26B069 |
|---|---|
| Competition Open Date | 11/14/2026 |
| Competition Close Date | 11/23/2026 |
| Open Until Filled? | No |
| Quicklink for Posting | https://careers.bcit.ca/postings/10822 |
More about this job
Responsibilities
The Program Assistant at British Columbia Institute of Technology will coordinate course schedules, enter course data, assign faculty and rooms, and track enrolment and course finances. The role also answers student and public enquiries, handles registration and refunds, processes marks, and supports distance learners.
Requirements
Candidates need Grade 12 plus up to one year of business administration or equivalent training, and two years of general experience plus one year in a similar position. Strong Microsoft Office skills, experience with student information and registration systems, and 50 wpm keyboarding are required.
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Student information systems
- Registration systems
- Business intelligence reporting software
- Scheduling
- Enrolment analysis
- Financial tracking
- Records management
- FOIPOP
- Keyboarding
- Customer service
- Written communication
- Problem solving
- Prioritization
- Confidentiality
- Process documentation
- Procedures manuals
- Web content editing
- Examination coordination
- Distance education support
- Data entry
- Statistical analysis
Benefits
- Defined benefit pension plan
- Vacation
- Extended health and dental plan
- Health Care Spending Account
- Flexible hybrid work
- Professional development funds
- Free BCIT Flexible Learning courses
- Wellness and Employee Assistance programs
- Fitness Centre membership
Categories
- Education
- Administrative
- Customer Service & Support
Keywords
- program assistant
- part-time studies
- distance education
- course scheduling
- student registration
- enrolment monitoring
- marks processing
- student information systems
- Microsoft Office
- Excel
- Outlook
- Word
- business intelligence reporting
- school administration
- postsecondary administration
- BCIT
- British Columbia
- Burnaby
Seniority
Entry level
Perks
- Generous paid time off
- Flexible hours
- Retirement plan
- Wellness program
Tools
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Student information and registration systems
- Business intelligence reporting software
Languages
- English
Fields of study
- Business administration